Prime Storage - Green Island, Green Island | Low Rates - Available Now

Prime Storage - Green Island

12 Lower Hudson Avenue
Green Island, NY 12183
16 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$110.00 - $171.00
Available Units: Show All
5' x 10' Unit

Outdoor access


per month
No CC Required
5' x 15' Unit

Outdoor access


per month
No CC Required
10' x 10' Unit

Outdoor access


per month
No CC Required
10' x 15' Unit

Outdoor access

First Month Half Off


per month
No CC Required
10' x 20' Unit

Outdoor access

First Month FREE


per month
No CC Required
Overlooking the Hudson River near the Green Island Bridge, Prime Storage on Lower Hudson Avenue has the clean and affordable Green Island storage units you need. Conveniently located near Highway 7, Highway 4, and Interstate 787, Prime Storage serves not only Green Island but Troy, Watervliet, and beyond. We’re just down the street from River's Edge Apartments and Hudson Shores Park.

No matter what stage of life you’re at, there are times that Life Demands Space®. We’re glad to be here for you to help in those moments.

At Prime Storage in Green Island, we have the storage units that will work for your unique storage needs, from small 5x5 units to extra-large 15x15 storage units—and everything in between. When you rent a storage unit from us, you can have confidence in our convenient features. With 24-hour access and drive-up storage units, loading and unloading directly from your vehicle is a breeze.

When you visit Prime Storage in Green Island, you’ll have access to features including:

● 24-hour storage unit access for additional fees
● Fully fenced perimeter and other security features
● Ground level access—no stairs required!
● Drive-up storage units for quick loading and unloading

In addition to our standard options of renting your storage unit, Prime Storage is proud to provide a convenient 24-hour storage kiosk for use at our Green Island storage facility. Day or night, you can stop by to make your rent payment, buy a lock, or even rent a new unit.

Whether you’re going through a tricky life event, finally decluttering your home, or are a student at nearby Rensselaer Polytechnic Institute in search of some student storage for the summer, Prime Storage in Green Island can help. Renting your storage unit is easy—just stop by our storage facility on Lower Hudson Avenue, give us a call, or begin your rental online! After all, Life Demands Space®, and we’ve got the space you need.

Please note that the office at this facility is unmanned. For in-person service, please visit our nearby Prime Storage office at 724 Watervliet Shaker Road, Latham, NY 12110.
  • 24-hour access (for additional $15.00 per month)
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Loading dock (truck access size-54ft)
  • Electronic gate access
  • Vehicle requires title
  • 24-hour kiosk service
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
3.5 out of 5 stars - based on 16 reviews
Customer Reviews
Linda Carrigan-Deerfield Apr 13, 2021

Poor customer service.

I have been renting a unit here for over 20 years, long before Prime Storage took over ownership. I was very pleased with the service prior to their management. Since they have taken over management the cost of my unit has jumped 42%- well over the consumer index. They have closed the office at my location, so for all issues requiring "human" involvement, I must travel 20 miles round trip... which would not be necessary if they would RETURN MESSAGES! In the last year, I made 6 phone calls to the number listed for local help. Each of the calls was rerouted to the "national" office, and I was unable to speak to a human during any of those 6 calls. I left complete, detailed messages regarding my issue(s)... AND NOT ONCE WAS MY CALL RETURNED (AT ALL, LEAST OF ALL IN A TIMELY MANNER). I was forced to call Prime Storage and leave repeated messages. And in two circumstances had to drive the 20 miles (and wait for the office person to get off the phone!) to get recognition of my problem (but no help!). The word SERVICE does not seem to be a part of the Prime Storage corporate ideology. I have other issues and complaints, delays in repair to my rental unit, inappropriate advice given by a customer seevice representative, ignoring requests for immediate help with a malfunctioning unit, but I will not go into details with these issues in this review.

Recommended: No

Jay C. Banker, President Apr 06, 2021

A 20 year client: rude, arrogant difficult to pay

Green Island Industries is a 20 year tenant. The GoPrime Group is akin to dealing with the Taliban. Experience rude managers (i.e. Lorraine); arrogant (i.e. Sarah) too busy to take a phone call, doesn’t respond to email; auto phone system is difficult to pay (i.e. every month credit card payment rejected, then mysteriously goes through? Not a good experience and doesn’t improve!

Recommended: No

John O'Brien Mar 27, 2021

Over the two decades and still working, providing a quality service for us!

Over the two decades and still working, providing a quality service for us!

Recommended: Yes

Judith & William Parker Mar 25, 2021

The staff has been wonderful when ever have questions!!

We have not had any issues with this company. We have been satisfied with service and the staff and manager have been great. They get back to you right away if they are out of office.

Recommended: Yes

Art Mar 25, 2021

Great location. Price to high.

When we first got the storage unit, we paid under $100. Later it got to $119. Then when Prime Storage took over our price went to $150. Not happy about that and will be empty our storage room soon. Otherwise we have no issues with the facility.

Recommended: Yes

Tanikqua Taylor Mar 24, 2021

Wish the price lowered a little bit

Pretty good overall. Thank you

Recommended: Yes

David Pirri Mar 24, 2021

Extermination costs not caused by you is charged to you.

Thousands of tiny spiders, spiders nests and webs were all over the outside of my storage unit and the door of my next door neighbor. When I asked management to have it resolved they told me it was my responsibility to hire my own exterminator. 50% price increase in rental rate in only less than 2 years.

Recommended: No

Jasmine Mar 24, 2021

Loyal customer over 10 years

I have been using green island storage for over 10 years. I rented a unit over 10 years ago and then rented another one about maybe 5 or 6 years ago which I am still using now. The staff is wonderful my only concern is the hike in pricing. I started out paying 50$ for this unit I have now and now in March 2021 I’m paying over 100$ for this same unit As long as I’ve been with this company I feel like older customers before the company switch should have been able to keep the price they were paying. Other than pricing everything is wonderful. Very nice people.

Recommended: Yes

Jasmine Mar 24, 2021

8+ years as a customer

I have had my storage unit for over 5 years the only problem I have with it is the pricing. The price has gone up and I started with paying 50$ for my unit and now today in 2021 my rent is over 100$ For being a loyal long time customer In my opinion the price shouldn’t be that high.

Recommended: Yes

David Pirri Mar 24, 2021

Policies push expense of maintenance on tenant

Management is no help at all. When the outside of my storage unit became infested with tiny spiders management told me to hire my own exterminator. The webs, nests and spiders were all over my door and my next door neighbor's doors and locks. I had to keep a broom in the car because couldn't get to the lock without having to wipe away the spider mess first. When I opened the door spiders would be falling all over me. The spiders got inside the unit and got all over my possessions. According to the manager, their policy is tenant has to hire exterminator even though spiders came from outside. Management doesn't provide any sort of extermination even when its their own. Price was fair back about 18mos - 2 years ago. Within 18 months or so - I have had 50% price increase from $135 to $202.

Recommended: No

Keith Place Mar 24, 2021

Clean, nice access

Rented a 10 x 20, door was easy to open, lock fit nicely, no issues what so ever. Customer service was always attentive.

Recommended: Yes

Donald Windelspecht Mar 24, 2021

We’ve had no problems. It’s been 41/2 star service.

It’s close to us in Troy and we have a good feeling that our things are safe.

Recommended: Yes

Ira Dwight Mar 24, 2021

Automatic payment

Should make customer confirmed the increased of the rent first.

Recommended: Yes

Shannon Alexander Dec 02, 2020

Great experience

Prime Storage has a very easy online process that enables you to complete everything yourself, for anything that may go wrong they have very knowledgeable, friendly people that will help you. I am very pleased with my experience with them and would recommend them to anyone.

Recommended: Yes

Shauna Jul 01, 2019

Great customer service!

Paperwork was super easy, the workers were fantastic and friendly. Would definitely use them again if needed in the future :)

Recommended: Yes

Kimberly Williams Jan 30, 2018

Moved out of a toxic relationship

Manager kind and answers all questions

Recommended: Yes