Aug 02, 2020
I would recommend this facility to a friend for sure.
This storage facility is very clean and easy to book. I was a little confused with the pricing and was disappointed to see an extra charge of $20 for the insurance. I did not know about this before I went in. I really enjoyed the manager as she was extremely friendly, kind, and helpful. I feel that my belongings are in a safe space as well. I would definitely recommend this storage place to a friend.
Nov 02, 2019
Staff is wonderful, facilities very clean
Jul 05, 2019
Nice facility near me with awesome customer service.
Needed a place close by that was reasonably priced. Got it and excellent customer service to boot. Unbelievably accommodating for our unique needs and definitely recommend this facility for others too.
Mar 20, 2019
safe and clean facility and great customer service
Feb 27, 2017
Clean and affordable
Brian mad it super easy! Clean easy access!
May 14, 2016
Friendly staff, nice facility.
Very nice and to the point customer service. Clean indoor facility with large garage to back in to & unload. They also have flat carts to use while moving stuff to your unit. Decent price too!
Apr 02, 2016
Great customer service and multiple specials
Mar 21, 2016
Staff was friendly. Units are clean and easy to access. But most of all I am impressed by the excellent security.
Jan 17, 2016
The lady at the desk was very helpful
Payed less for an enclosed unit than this parking spot. No enclosed units for vehicles. Security gate was rather short but has a coded lock; each person gets their own code though. The woman at the desk was very helpful in getting the process handled.
Oct 12, 2015
Sep 04, 2015
This was my first time using a storage unit. The entire process was efficient and easy!
Sep 03, 2015
They called me right away, their facilities are clean and safe. Great experience.
Aug 29, 2015
Explained how system worked. Took to unit so knew where it was and made sure entry code worked.
Aug 18, 2015
I like the convenience, the access and the special I was able to take advantage of in a hard time. The staff, she was very kind and helpful.
Denny in Grand Rapids
Aug 16, 2015
Easy process for solving a problem
Courteous and helpful staff. Made it easy to navigate through the process and building. Very clean and orderly facility.
Aug 13, 2015
Very efficient, friendly, clean. You can drive in and unload with carts to help move your things out of the elements, winter or rain.
Aug 01, 2015
Overall it's a nice place to store your items
I appreciate the storage facility, but I find it kind of scary there are intimidating signs all over about how you can not be let in if your payment is overdue and what not. Customer service was pleasant and informative. The pricing is pretty expensive, however being one of the only temperature controlled units in the area, this is the one I went with.
Jul 29, 2015
6 weeks and satisfied.
We was looking for a storage on the north east side of town, because this is the side of town we wanted to move on. We founded a place about a half a mile from the storage so it worked out great for us. The only thing we can say is thank you very much.
Jul 16, 2015
Jun 01, 2015
May 31, 2015
Very clean and well run facility
We have been pleased with our rental space at Ball Ave storage. The access times are reasonable, the staff is professional, friendly and knowledgable. They are getting popular and it is understandable.
May 29, 2015
May 21, 2015
Excellent experience, not so sure about security
The manager who helped me get set up was friendly, helpful and efficient. The move-in experience was excellent. The magnet on one of the doors (to hold it open) did not work but I was told about this in advance and offered a workaround until she could get it fixed so I was not bothered. The only concern was that the storage units do not have ceilings. It seems like someone could relatively easily get into a unit over the top of the doors. We do not have anything small or of very great value so it's ok for us for now, but did seem a little odd for a secure storage facility.
Apr 21, 2015
We are happy with the space for our stuff.
Mar 31, 2015
Excellent customer service.
So far I'm very happy with everything I have encountered. Pleased I choose Sparefoot..
Feb 12, 2015
I have used this facility in the past and it was my first choice for storage this time. It is convenient to me and I appreciate having an interior unit that's protected from the elements.
Jan 17, 2015
The clerk was very helpful and knowledgable !
Over all a great experience!
Dec 21, 2014
The storage area was clean and seemed secure.