May 02, 2022
scott is very friendly.
clean and very good customer service.
Mar 29, 2022
I had great prompt service when I decide to store here
Feb 28, 2022
Renting a unit was quick and easy, and the customer service was excellent!
Scott at the front desk was great and made the whole experience easy.
Nov 30, 2021
Fast, friendly service, clean units. Competitively priced. When I rented there was a first month free special, you just had to pay an administrative fee and purchase insurance.
Jeannine G Harrison
Apr 17, 2021
Seamless with great service ð
Found what I needed online for a small unit with a discount; site was easy to maneuver online so my check-in with the General Manager Scott was quick and efficient. Unit was clean and Scott took the time to complete my move by showing me the location. Thank you.
Apr 16, 2021
Easy in adequate for my needs
Location manager was friendly and helpful. The process was easy and quick. Helpful that they offer first month free. There is an admin charge and insurance required. Bring your own lock unless you want to buy one there. The only drawback was that I didnât get a choice of units. I ended up very close to the gate so I canât drive right up. So far Iâm satisfied.
Mar 06, 2021
Gorham Storage was great, Prime is not!
I have 4 Lockers @ the former Gorham Storage which was very wellrun, but I am in the process of getting out of as many, hopefully all, of these units because of how horribly the Prime Storage Group is to deal with. I would gladly drive further to use an independent Storage Facility, than ever use a Prime Storage Facility!
Mar 05, 2021
Very fair place to store.
Easy to deal with and I appreciate them and their help in these trying times.
Mar 04, 2021
Typical self storage facility but not cheap
We have had some issues with dust probably as a result of the earth removal operation nearby. Otherwise it is a decent facility. Snow removal is pretty good but the last foot or two next to the building isn't plowed so you need to shovel to move stuff in and out. The light is nice.
Mar 04, 2021
Staff at the Gorham site are absolutely great . I would never recommend this facility to ANYONE since business was purchased by prime. Rates increase too often by too much. The contents in both of my 2 expensive units are entirely covered with sand/grit from an outside source. Prime requires too much personal information and insurance (it is a sad state of affairs if the the monthly fees canât provide assurance of safety of contents)
Mar 04, 2021
Decent facility with some flaws. Will look elsewhere for the price.
Storage is fine and facility is nothing special. Snow was plowed up against my units door and this resulted in me being unable to enter my unit. Forced to drive home to get a metal shovel to break up the frozen snow bank. Paying this price seems high for these types of inconveniences. Will switch to an indoor unit or different facility elsewhere in the spring.
Mar 04, 2021
Prime ruined Gorham Self Storage
Prime is a large corporation. Once you realize and accept that, you might understand why they are the way they are. I'm forced to purchase insurance through them which is another cost that keeps increasing every year or even more often throughout the year along with the unit rental cost. Of course, you can provide them a copy of your home/renter insurance policy instead. Yeah right. Why can't I make a declaration of alternate insurance or waive my right to protection. There is nothing in my unit that can or will be covered by any insurance. There is no value past sentimental or nostalgia in my unit. I could go on and on about this place but I need the space.
Mar 04, 2021
Great safe facility not far out of town!
Love the anytime access and locked gate for safety!
May 31, 2020
Everything was quick and easy
I order the unit online went the next day and it only took 15 minutes and all was done. Thanks Scott!!
May 19, 2020
Clean and professional
The whole experience of signing up for the storage unit was an absolute breeze. The staff was so friendly and professional. Jack was so nice, and he also has great taste in music! He even showed me in the gate and walked me to the unit, too!
Mar 17, 2020
Excellent service and great location
Feb 11, 2020
Clean, great price, and amazing customer service.
My husband is leaving for the military so we needed some extra space. They gave me a great discount and had a special deal going on. The place is very clean and they let me look at all the different sizes before purchasing one. Every time I've been here they are cleaning or grooming the property. Very satisfied with my purchase.
Sep 22, 2019
I have only just recently moved my belongings into my rental unit. I chose the facility because it's a good safe location and feel my belongs will be secure there. Also, I shopped around and found the pricing to be very competitive. When my unit was unlocked we saw a few things from the storage company stored in it but they were quickly removed and the unit was swept clean in a matter of minutes. The person on duty was extremely courteous and helpful.