Shaquanya
Dec 12, 2023
Good customer service. Online process was smooth
The process was seamless and storage unit was accessible
Recommended: Yes
Charles
Oct 02, 2023
The man was beyond helpful and extremely polite.
No complaints or issues wirh the storage unit
Recommended: Yes
Rebecca Fournier
Mar 16, 2023
Great customer service
Olivia was on point and had a great attitude! Soon as I walked in the door she greeted me with a smile and asked how she could help me! I told her I made reservations for a unit and I gave her my name and she immediately knew who I was! She showed me my unit and put my info in the computer and took my payment and I was out the door in roughly 15 minutes! Such a smooth and quick transaction!
Recommended: Yes
Steve
Aug 07, 2022
Easy to use
Everything was great . Getting signed up for the unit was easy.
Recommended: Yes
Mathew Parrott
Jul 21, 2021
Beth was a great help. Thank you
Nice lot. Clean. Good pricing.
Recommended: Yes
Terrance Lee Hicks
Dec 14, 2020
Outstanding Customer Service!
Beth and Patty were awesome! Very professional and friendly.
Recommended: Yes
Kelly
Feb 18, 2020
Wonderful!
Patty is the best! Moving is a very stressful time, but Patty had us smiling and laughing. She was so helpful and clear about all the terms and conditions. She gave us a tour of the facility, showed us how to work the key pad and doors, personally took us to our units.
Recommended: Yes
Scott
Nov 13, 2019
Painless and supportive
I would recommend the storage facility to anyone
Recommended: Yes
Mitzi
Sep 16, 2019
lock price was too high
They advertise one month free and they make you purchase insurance and the price quoted per month did not include the insurance, therefore the rate was actually higher. when you pay for this and that at the initial sign up the final amount is a rent payment, so there is NOT a month Free. In addition the lock price of 17.00 is ridiculous.
Recommended: Yes
David Callahan
May 02, 2018
Excellent Customer Service
Personnel were extremely helpful and courteous. I could not ask for better customer service.
Recommended: Yes
shelli
Aug 19, 2017
Fantastic friendly service
Great location. Friendly service. Only wish there were lights in the unit.
Recommended: Yes
Sue
Apr 29, 2017
Cockroach crawling around inside building.
Great customer service. I got a climate control unit and saw a huge cockroach in the building crawling into a unit.
Recommended: No
Jackee
Jul 02, 2016
N/abb
Nice facility. The manager was nice. But he forgot to put in the gate code.
Recommended: Yes
Liza
Jun 23, 2016
Cheapest in Charleston area!
Although it's cheap for charleston, they keep it clean and up to date with climate controlled units and security.
Recommended: Yes
Rhonda
Jan 02, 2016
Manager was very nice. He greeted me at the door and was very professional.
Recommended: Yes
Dustin
Oct 08, 2015
QUICK, EASY, FRIENDLY SERVICE.
THE MAN THERE WAS VERY FRIENDLY, ENJOYED THE RIDE ON THE CART, AND GOT A BRAND NEW UNIT IN A BRAND NEW BUILDING! LOVED IT.
Recommended: Yes
Dustin
Oct 07, 2015
FUN FRIENDLY AND PROFESSIONAL!
DEFINITELY FELT LIKE A VALUED CUSTOMER THE FIRST TIME I WALKED THROUGH THE DOOR, HE KNEW MY NAME, SHOWED ME THE UNIT, AND ASKED EFFECTIVE PROBING QUESTIONS TO MAKE SURE I WAS PURCHASING EXACTLY WHAT I NEED, NOTHING MORE, NOTHING LESS, BUT HAVING THE OPTIONS HE WAS ABLE TO OFFER, MADE ME FEEL LIKE I WAS REALLY GETTING A TAILORED EXPERIENCE JUST FOR ME. EVERYTHING WAS THERE AFTER SMOOTH AND STRAIGHT FORWARD. DEFINITELY FELT MORE CONVERSATIONAL, RATHER TRANSACTIONAL.
Recommended: Yes
Theresa
Sep 28, 2015
Great place to store your stuff
We moved in on 9/26/15 and one of staff (Mike). He was very friendly and polite. Good attitude. He made us laugh early in the morning and I am not a morning person. Very clean storage bins, well kept.
Recommended: Yes
Casey
Sep 24, 2015
Recommended: Yes
richard
May 09, 2015
the manager is great....
Very helpful and accommodating...
Recommended: Yes
JL Flowers/Tonya Holmes
May 07, 2015
Excellent customer service
Very pleasant, friendly & welcoming!
Recommended: Yes
Toni L.
Feb 17, 2015
Great Customer Service!
Michael was very helpful and courteous. The only thing that disappointed me was the size and price of what I needed. What I saw on line that compared what I had to store to the space needed had to be doubled (in size and price) when I got to the physical location. The false advertisement made me choose this location. Although I may recommend it because of Michael, I would caution the person in the above area.
Recommended: Yes
Mark
Nov 26, 2014
Recommended: Yes
Consuelo
Oct 25, 2014
Recommended: Yes
SANDRA
Dec 03, 2013
EVERYTHING IS GREAT. I WAS A LITTLE WEIRY OF THE BUG TRAPS IN THE UNIT?
Recommended: Yes
Jessica
Jun 04, 2013
Quick and friendly customer service, the manager was even willing to stay after hrs for a few extra minutes to help complete my paperwork. Easy drive up access with the moving truck.
Recommended: Yes
Renee
Apr 24, 2013
Recommended: Yes
Ginger
Mar 19, 2013
The facility was significantly cheaper than all others in the area I checked online. It is clean and well-lit which is important to me as a single female. The fellow who did the paperwork was very friendly, explained everything well, and I was given excellent customer service.
Recommended: Yes
Kay
Jan 16, 2013
I passed on this storage
I did not like the location or the fact that it did not have interior lighting in the uni8t that I WAS SHOWN.
Recommended: No
Shelley B.
Jan 06, 2013
Great rate and cleanest storage I found!
I really like that there are coded gates to get in and out. The unit was very clean. I'm afraid of spiders and I didn't see one web. The unit was all swept out and I felt very secure while loading and unloading my truck.
Recommended: Yes
