Sep 04, 2022
BEST PLACE IN TOWN!
I cannot say enough about this storage place! The people that work here are so nice and helpful! The facility itself is pretty and super clean. We love this place so much its our second time being here! We tried other facilities and nothing compared! Were glad to be back!
Jun 03, 2022
Very clean facility
This facility was easily accessible, extremely clean and met my immediate need. The csr was new-ish and took longer than expected on paperwork as well as I didnât get my 2nd month free because he told me it wasnât available after speaking to someone on phone I had reserved a 5x10 with 2nd month free, that was frustrating. The staff was pleasant & helpful overall.
Nov 04, 2021
Customer service was great. I would say for a smaller unit it is kinda pricey but overall I am happy with the service here.
Nov 02, 2021
Nice clean facility
The gentleman who helped us Sunday was very pleasant
Shane and Amanda Eckart
Sep 18, 2021
Easy, Clean, AFFORDABLE
I LOVE THIS FACILITY! Its extremely clean, traffic is very minimal, onsite manager and the man working the front desk is so funny and makes the process quick and easy!
Jul 13, 2021
Paul went above and beyond to assist me.
Paul is quite the character. Very personable and a pleasure to work with.
Jun 28, 2021
Easy breeze and convenient , price good
Jun 10, 2021
The WORSE customer service Iâve ever had
I booked the storage room online and received the agent call. She told me that they closed at 6 pm and she personally recommend me to come at 5 pm. However, When I arrived at the office itâs 5:30pm, I asked her if she could help for opening a storage. And she immediately rejected me and said âI told you come here at 5, but you come here now, itâs too late, we close at 6! Come here tomorrow morning!â I couldnât believe she blamed me and gave such a rude response. I donât know why itâs so hard for her to open a storage when she has nothing to do besides just lazily sitting there waiting 30 mins to close the office. The whole time she just showed an unwelcome and rude attitude to the customers and wouldnât help anyone. Very rude and unprofessional.
Jun 10, 2021
Easy breezy move in process with mgr
Mar 28, 2021
One of the nicest storage i have ever rented keep up the good work.
Mar 23, 2021
As far as customer service goes they are top rate
For starter the online reservation was simple straight to the point.I was greeted with a friendly,professional,safe welcome .The facility was clean, secure and easy to access. I was offered use of there moving truck at no cost. The paperwork was hassle free and took less than 20 min. I did price comparisons on other facilities and the service and price was unmatched. Thank you for your service I recommend this facility to all my family and friends. Thank you
Mar 22, 2021
I feel my belongings is safe...
I know my things are very secured but.... Clocking out to leave properly why are we clocking out to leave
Jan 17, 2021
Efficient and diligent customer service representative.
So far, so good...the future is to be seen.
Jan 16, 2021
Great service and value
Web form was helpful and quick! I was in my storage the next day. Customer Service was the best and i feel confident my goodies are safe at this facility.
Jan 11, 2021
Super friendly quick and efficient
Last minute I had new owner at my pervious storage with new ridiculous hours had to move fast they made it a breeze thank you and I got better price then I was paying with much worse security. I'm so impressed by the whole place.
Jan 07, 2021
Good place I had no issues whatsoever very friendly staff would definitely recommend
William and Cynthia
Nov 12, 2020
Well maintained, secure, friendly customer service
Satisfied with service in signing up for a unit, free first month. Close to home in Fairoaks. Live in management.
Dec 18, 2019
Clean and professional
The manager is very professional
Dec 05, 2019
Paul took good care of our storage needs
Oct 27, 2019
Good safe secure
Very helpful. Piece of mind when you rent here knowing your stuff is safe and secure!
Sep 16, 2019
Very helpful with finding storage unit.
Oct 24, 2018
very accomodating !!
Thank you !! I was in a time crunch to remove my items from my home and get them placed into storage, your kindness and willingness to work with me by allowing me to complete my final paperwork made my day!! your staff made the process very simple ! I would recommend Superior Gold River storage to all of my friends !
Sandra P McCaslin
Dec 15, 2017
Love Irma! She is organized, efficient and informative. Great idea to lend truck to occupants.
The gate is easy to use. The site clean and inviting.
Jul 16, 2017
Close to work home freeways...great service...super clean air conditioned...opens early closes late...really happy to recommend
Jul 02, 2017
Excellent experience with Superior Storage
The manager Irma went out of her way to ensure my needs were met. Very clean and secure.
Jul 02, 2017
Great facility with excellent customer service!
Irma went above and beyond to help me with my needs.
Jun 05, 2017
clean and nice location near freeway
was able to get space for decent price. also got to use moving truck to help with move in
Apr 03, 2017
Great Customer Service!
Irma does an awesome Customer Service job!
Feb 26, 2017
Second day and all seems fairly secure.
I like that staff keep an eye out for suspicious activity. The only down side is the age of this facility although well maintained. Superior Storage is one of only three facilities in the Rosemont/Rancho Cordova area that has gate access later than 7pm. Of the three, one has no vacancy. Overall, I have no complaint at this time.
Sep 03, 2016
Clean,safe Quiet, convient ,priced right
Priced right easy sign up,orientation exalent convienly located great hours office,and storage
May 31, 2016
Excellent storage units pricing and staff.
I would recommend Superior Storage to everyone.
May 25, 2016
A+. Irma is very kind and proficient. Very nice facility.
A+. Irma is very kind and proficient. Very nice facility.
Everything about this company is great.
Mar 09, 2016
Great place and customer rep was very helpful
Feb 28, 2016
Great price for great storage
The place is clean and the service was excellent. The only complaint i would have at all is that a couple of the security cameras were not working. That isnt a big deal though as there were enough to make up for the ones that didnt work.
Feb 01, 2016
Needed a storage ASAP!
I needed a storage and a truck on the same day without notice. I called superior storage and spoke with a friendly representative that helps me out with everything I needed. everything went smooth I got my storage, used their truck and moved right in. Same day! Price was good. All around great place!
Jan 02, 2016
Easy paperwork, great price and clean facility
Dec 29, 2015
Easy, Clean and Secure
I needed a place to store all my sporting goods and camping equipment. I rented a 5x7 which ended up being just right as there was a lot of overhead height that I wasn't expecting. The people in the office were great and made sure I understood everything about having a storage unit since this was my first time
Dec 14, 2015
This place is highly recommended by several people I know.
Oct 20, 2015
Took awhile, but they made it right!!
When I got there, with my loaded to the max uhaul, they did not have my reservation. Even though an even though an employee's had called and confirmed the week before. But they did honor the price and set me up with a unit. The employee was fairly new, so I think that may have had something to do with it. She was very nice, but easily flustered. All in all they provided a great unit and friendly service!!
Oct 11, 2015
Irma was VERY helpful,
It was a pleasure to move into Superior Storage... Clean friendly and safe...and the use of their moving truck.. Unheard of... Thank you for making it a pleasure to store my personal treasures in a safe secure environment...!!!!!
Jul 24, 2015
Great place! No problems
I enjoyed using them for my storage unit place.
Jun 19, 2015
I felt they went out of their way to be helpful and accommodating.
I could not have asked for a better experience. The staff was very helpful and accommodating at every step of the way. Being able to use their moving truck was a godsend!
Jun 11, 2015
They did not have the unit size I chose online, so they called and honored the rate with a unit that is twice as long! Also, because the free truck available to new customers wasn't returned in time for us to use it, they gave me the first month half off - which offset the cost of renting a truck somewhere else. GREAT SERVICE, CLEAN, SAFE!
May 11, 2015
Feb 09, 2015
Friendly Service, Great Facility
Meliza was wonderful at walking us through the application process, the facility is secure, clean and easily accessible. Great Experience!
John and Mary
Jan 20, 2015
No one in office, site manager never available
I tried renting here and went to office few times. The sign is always up, no one is in the office. Tried calling but always goes to voicemail. How does this place make business when no one is in office as I tried renting numerous times but office is always closed. Tenants here say they hardly see the manager and the place is owned by Spiegal Development in Woodland Hills, CA.
Nov 16, 2014
when I first sign up to rent from this facility, I was under the impression I had sign everything and would be ready to move with the use of the truck, time came and it was the worse day ever. was not able to use truck, and I had to use uhaul and pay for it. I was informed by the manager at superior that they would reimburse me or give me credit. well, we will see if I stay the month or not. when you arrange for friends to help and have to wait for the storage unit managers to open pick up a truck that's alot of wasted time.. so my 1st real experience was not good.
Aug 10, 2014
Secure, quick, short-term storage
Thank you so much Superior storage is a wonderful company. The family that runs it is on-site so less likely to have security problems and if an after-hours problem arises they are right there.
The paperwork and establishing the unit was a breeze. All the people I have talked to on the phone or met have been very helpful and accommodating. The key things about this facility: safe, secure, truck use to move items into or out of unit, use of push cart and very friendly and helpful.
Thank you so much for making a hectic situation, much easier and less stressful.
Jan 07, 2014
Seamless move in process, very friendly
Nov 02, 2012
The best Storage facility I have ever used.
This is the cleanest place I have ever stored my belongings at. The security is top notch, The staff works very hard to make sure all my needs were met.The free moving truck saverd me lots of money when moving in. It cant be beat.