Prime Storage - Glenville

Awesome experience

Everything went well. It was super easy to move in. Space was clean and easy to access

Recommended: Yes

Super Easy

This could not have been a smoother transaction! Cheryl was super helpful and informative. She walked us to the unit that we were put into and helped us determine that this unit and the size would not help us. She actually saved us money by advising us to consider the larger unit. So the larger unit transfer was fast and definitely painless. We advised Cheryl that most likely this is only going to be a temporary storage solution for us, and she encouraged us to file the vacancy form now so that we don't get have to make another payment.

Recommended: Yes

Great service, clean units, too many extra fees.

Their service is great and the unit is clean and in great shape.

Recommended: Yes

Happy with space.

Have used this storage place for many years. Not happy that the prices have risen steadily in those years with little or no improvement. Clerk is always friendly and courteous. For our all volunteer organization, storage is a necessity.

Recommended: Yes

Convenient, clean and reasonably priced

We are very happy with not only the location, pricing and cleanliness of this facility but also the customer service. They are always quick to respond to questions whether it be email or phone. Highly recommend!

Recommended: Yes

Great Storage Facility

My storage unit is the perfect size for me and access is great! The customer service is superb and I like the location.

Recommended: Yes

Great location

We use our storage mainly access mainly during the summer months as we store our gear in there for ease of access. Getting in and out is super easy and we couldn’t be more happy with not having to keep these large items in our home.

Recommended: Yes

Overall a good experience.

Facility clean, O/H door worked well. No roof leaks. Snow outside was a bit of a problem - slipped several times. Tight maneuvering a car on the property - holding my breath for when a large U-Haul will come to take contents away. Freemans Bridge location was good for my purposes.

Recommended: Yes

Competitive prices and convenient

I would refer people here 100%! I have a unit in Glenville and the manager is excellent! She assisted me when I lost my job and helped work a plan for me so I wouldn't lose my unit. It is always well cared for and safe.

Recommended: Yes

Price vs Value?

I've had a unit there for well over a decade. The rent has more than doubled. We're reconsidering the value.

Recommended: Yes

Clean and well run, excellent service.

I feel like my belongings are in good hands in this spotless, well-managed facility.

Recommended: Yes

Good storage facility

Facility is clean and secure. Easy access with the keypad at the gate. I leave my motorcycle here every winter and haven't had any issues. Folks working in the office are always super helpful and friendly. I've recommended several people to Prime Storage, and I plan to keep using the facility myself.

Recommended: Yes

Outside Storage

I think the price is a little expensive, for the amount of years i have been there.

Recommended: Yes

Excellent

They are always super nice, if you call and have to leave a message they get back to you very quickly. They are quick to fix and problems that you may have

Recommended: Yes

Works great for me!

Prime Storage Glenville works great for me!

Recommended: Yes

Hi there

In 2 years the price went up $75 place is a rip off

Recommended: No

Great service

Clean and very good customer service

Recommended: Yes

Best storage businesses in the Capital

Best Storage company in the Capital region

Recommended: Yes

Functional

Works like it should, accessible 7 day as week.

Recommended: Yes

Quick and easy

It was quick and easy. I was able to move stuff in the same day

Recommended: Yes

Great service!

Got our unit the same day. Staff was very helpful. Unit was clean. Easy to help ourselves in and out. Open 6 days per week making it easy for us to come and go.

Recommended: Yes

A very, smooth, pleasant experience

I met with Cheryl, who was friendly, pleasant & knowledgeable & thoroughly explained the rental policies....she showed me my the unit, helped with the paperwork & made the whole process of renting a unit easy & pleasurable!

Recommended: Yes

Overall easy

Cheryl is very pleasant and helpful, both over the telephone and over the counter in the office. Her efficient, polite handling of our rental setup was most welcome.

Recommended: Yes

I had a great experience.

It was a rainy, miserable day, but Cheryl made it much easier to deal with. She was very helpful and was able to explain everything to me. She prepared my information packet promptly and I was able to go about my day. The unit was clean and will serve proper storage for my items. I was very fortunate that there was a unit available so close to where I live, and I did not have to travel much of a distance to arrive there.

Recommended: Yes

Great

Same day, assistance excellent service

Recommended: Yes

Easy to arrange.

Andy the manager was helpful and everything went smoothly.

Recommended: Yes

Good value

Only thing I didn't like was online it says 24/7 access but it costs an extra $15 a month when you get there in person to sign up.

Recommended: Yes

Good over all

Only complaint is that online it says 24/7 access but it fails to say that that costs an extra $15 a month

Recommended: Yes