Michelle Lucena
Jul 09, 2020
Five Star to Jan and the other lady.
Two ladies one was name Jan were really nice answer all my questions. Place is excellent condition nice and clean. I will recommend it to any of my family and friends.
Recommended: Yes
Jean Francione
May 31, 2020
Good move in.
Not enough moving carts available unless go into office and leave an ID.
Also if more than 3 0r 4 people are in the area it is very cramped for pulling your vehicle in or out.
Recommended: Yes
Viktor
Feb 18, 2020
Nice storage but a lot of hidden fees
Trying to force you to buy insurance that you don't need when you have your own. Lie that you can't cancel it online and that you have to come back after 24 hours.
Force you to buy their custom lock. And try hard selling of one their humidity control things even when you don't really need it in climate controlled units.
Recommended: Yes
Francesca Dicosola
Feb 04, 2020
So far so good
So far so good! Ladies have been awesome!
Recommended: Yes
Francisco Ramirez
Jan 14, 2020
First encounter with Public Storage
This was the first time i have ever rented storage space and i am rating this based on this experience. Gina ( person that helped me at the Glendale heights location ) was extremely helpful and informative. She answered all of my questions and explained everything to my satisfaction. She gave me a tour of the storage facility and how to get around to my unit by taking different routes. i had a very positive experience at this store and would definitely recommend this store to anyone. Great service.
Recommended: Yes
Jim Dawson
Dec 16, 2019
The site manager
The site manager, Jen I think?, was excellent to work with and your facility is very clean, safe and accessible.
Recommended: Yes
Adri
Jul 29, 2019
Always friendly staff
Always friendly staff, professional and clean setting. Keep up the good work!
Recommended: Yes
Taras Colletti
Apr 23, 2019
Excellent service
Excellent service! Both members were very helpful
Recommended: Yes
Frank Stallone
Jan 02, 2019
manager on duty knew what she was...
manager on duty knew what she was talking about and she was very kind.
Recommended: Yes
Roy Clark
Dec 20, 2018
Very friendly ,space was enough for...
Very friendly ,space was enough for what I needed and price was reasonable
Recommended: Yes
Sarah D
Feb 20, 2018
Very helpful staff!
Very helpful staff!
Recommended: Yes
Tonya Jones
Sep 07, 2017
Fast service everything was explained thoroughly the staff Laura and Ashley we're very pleasant. And it was very clean. I would recommend this facility to family and friends.
Recommended: Yes
Stacy Simpson
Sep 06, 2017
Laira is amaxing. She is wonderful with her customers. Great customer service. She is an asset to the company.
Recommended: Yes
David Llarena
Aug 18, 2017
Laura and Raven were so helpful and ...
Laura and Raven were so helpful and friendly. Great service ... Great facility ... Great prices!
Recommended: Yes
Taylor Parrish
Aug 14, 2017
Laura was wonderful to work with! Extremely efficient and helpful, very upfront with costs and options to us. Highly recommend!
Recommended: Yes
Joy McKinney
Aug 10, 2017
Had a great experience with Laura. She was extremely helpful and caring. I appreciated how she helped alleviate my nerves when it came to deciding what size storage until to choose. She definitely made my day & my move less stressful. Thank you, Laura! You're AWESOME!!
Recommended: Yes
jeffery viens
Jun 02, 2017
Raven is great, Laura is alright too! ;-) Great place to rent from, it is truly climate controlled as opposed to there places. My Lego collection is in good hands here!
Recommended: Yes
Rose Garcia
Jun 28, 2016
Close and friendly
This facility is very clean, the staff is friendly and professional and priced fairly.
Recommended: Yes
Pilar
Jan 20, 2016
Good location, nice facility and great value for your money.
Very friendly and helpful when renting a storage unit. Public Storage make everything fast and easy.
Recommended: Yes
Kimberly Swaney
Jul 28, 2015
great
I had a very smooth transaction with Public Storage. Very clean and safe and helpful staff!!!
Recommended: Yes
Hillary Finne
Feb 20, 2015
No 24 hour access and they lock the gate without notice
The facility is lovely and when the office is open, great service. However, when my movers and I arrived on a Sunday evening, the gate accepted my access code but did not open. Found out the next day that they locked the gate at 5pm on Sunday when they closed the office instead of leaving access open until 9pm per my contract. This caused me to extend my move by a day, add another day's rental to my Uhaul truck and incurred additional fees as I had to drive the Uhaul back and forth exceeding the mileage limit I agreed to. I also don't like the "administrative fee" of $20 nor the fact that you MUST buy their cylinder lock for $19 to secure the unit - it's a lock that you cannot use anywhere else, making their first month special really $58 rather than $1. VERY MISLEADING. Otherwise, it's lovely.
Recommended: Yes
Caryl Majewski
May 08, 2014
What a great deal !
Public Storage has been a really good experience. The price, the options, the customer service (thanks Laura & Ashley), and the cleanliness were an unexpected surprise. You just cannot go wrong for the value Public Storage offers.
Recommended: Yes
August Groth
Apr 11, 2014
Surf the rate. Let Public Storage accommodate
Surf on line for the best rate for you then store it
Recommended: Yes
Customer
Mar 21, 2014
great storage place.
This place is new and a great storage place. Very clean. The only thing I don't like about it is you can't access the loading carts outside of office hours. They lock them up and you need to give you ID to use it. I wish they would keep them out so customers can use during access hours.
Recommended: Yes
