shannon Reid
Mar 06, 2021
did have my unit broken into.
Rarely a cart but nice staff and a 6 day Grace period on rent.l
Recommended: Yes
Kendal
Nov 24, 2020
Friendly
Donna was very friendly and helpful.
Recommended: Yes
Jerome Crane
Oct 23, 2020
Michelle was terrific
Michelle was terrific. Very patient and well informed. Eager to help which was appreciated. I always do business with Public Storage.
Recommended: Yes
Fingerhut Shopper
Aug 03, 2020
Great service from the young lady at...
Great service from the young lady at the counter.I believe it was the site manager excellent job.
Recommended: Yes
Grace
May 14, 2020
Website was easy to use and I was able to make a reservation quickly
The move in process was quick and easy, especially with the carts the facility provided. The unit was exactly as described online and all of my stuff fit in easily and I even had extra space.
Recommended: Yes
Lisa
May 11, 2020
Easy and quick
Everything from the appt to move in was easy. The manger was attentive and accommodating. Super clean.
Recommended: Yes
Ray Acha
May 06, 2020
hands down 5 stars for a lot of reasons
Friendly, clean, easy to load and unload, perfect place for storage. Easy and quick to get a unit, inexpensive. Very professional. Thank you!! Will be referring our friends!
Recommended: Yes
Robert
Apr 04, 2020
Nice place
Nice people, quick and easy. Storage unit was nice and clean.
Recommended: Yes
Kanisha Macleod
Feb 13, 2020
Pretty good
A few roaches,dead ones. Moved in about 9 and no carts available. Made it more difficult.
Recommended: Yes
Shannon
Dec 24, 2019
fast easy friendly and answered all our...
fast easy friendly and answered all our questions!
Recommended: Yes
Carl Fries
Sep 20, 2019
Sharon at the front desk was a pleasure...
Sharon at the front desk was a pleasure to work with. We had rented from them before and remembered how easy it was to check in and out of their facility. Obviously it was a no brainer to rent with them again. Customer service is alive and well when Sharon is working with you.
Recommended: Yes
Tayler Chambers
Jul 07, 2019
Super nice & affordable
Super nice & affordable. The property feels very safe & secured, is well lit, and the management in the office are very friendly !
Recommended: Yes
Tish
Jun 08, 2019
Friendly service and quick and easy...
Friendly service and quick and easy setup process!
Recommended: Yes
Kim Dominguez
Mar 27, 2019
Public Storage is the best!!!
I will never go anywhere, but a Public Storage. Public Storage definitely knows how to choose the right people for the job. Way to go guys on having the friendliest people. Love it
Recommended: Yes
VICTORIA
Mar 25, 2019
Awesome Services
Sharon is great.. She helped me with my storage unit and the place is safe! I'm a returning customer and had opportunity to go elsewhere but nothing's beats your units. Thank you, Victoria
Recommended: Yes
Frank Arriola
Jan 08, 2019
Awesome!
The online reservation couldn't have been easier. Rebecca, the on-site manager at the Greenfield/Basline location is honestly the best! She made sure we went through everything and wanted to make sure we were comfortable with the whole process. I'm sincerely glad that we'll continue to have her support while we rent from this location.
Recommended: Yes
Aileen Parker
Dec 10, 2018
Love this place!
Love this place!
Recommended: Yes
Frankie
Nov 26, 2018
Onsite Manager did great job !
Onsite Manager did great job !
Recommended: Yes
Cecelia Keeto
Sep 17, 2018
Sharon was amazing
Sharon was amazing, friendly and very helpful. The facility was very clean and the check in process was very simple.
Recommended: Yes
Malialisa Glover
Apr 02, 2018
The office manager was great
The office manager was great. Waited to see if I needed additional storage. Was so friendly duting a stressful time for me. Best choice I made for storage.
Recommended: Yes
Felicia Corso
Sep 06, 2017
Helpful staff very friendly and ...
Helpful staff very friendly and knowledgeable with great prices
Recommended: Yes
Chris Laurenzi
Jun 06, 2017
Sharon is amazing. Very helpful professional and friendly. Highly recommend
Recommended: Yes
Abdelraouf Mayyas
May 11, 2017
Sharon was amazing & splendid & accommodating. She walked around to multiple units, just to be sure I loved the one I was renting. Highly recommended
Recommended: Yes
sarah kinder
May 05, 2017
Sharon was super accommodating, and very professional! I needed to postpone my move in over and over again and it was never an issue. Nancy helped me take care of all my paperwork and did an amazing job summarizing everything for me in a way that I can easily understand. Rebecca helped me figure out whether or not my couch would fit in my unit, and it seems silly but I was blown away by her on the spot reasoning skills. They all 3 walked me to the unit and made sure I was picking the best one for me at the right price. I'm so over the moon pleased with my experience. Thank you for making this move easy for me! One less thing for me to worry about! XOXO
Recommended: Yes
Chris Duzenski
Apr 22, 2017
4/21/2017 I love coming here, I've been a customer for over a year now and have never had a bad experience, Sharon is always a pleasure and makes things move so smoothly. Nancy is a new addition to the team and her friendly welcoming attitude is do refreshing. If I could I would double my rating. 4/11/3016 Sharon was so nice and helped me get in and out with ease
Recommended: Yes
Jean Janu
Apr 04, 2017
Employee Cooper was very helpful, knowledgeable, and efficient. He made our experience with the paperwork and setting up the account easy. The storage space was clean and easy to access. We were able to get a competitive price online.
Recommended: Yes
Lindsey Unger
Sep 20, 2016
Great job!
They did a great job of helping me find the exact size of storage unit that I needed. I'm happy with the cleanliness and how safe the facility seems to be.
Recommended: Yes
Patricia Rygg
Mar 29, 2014
Your company did not do "the right thing"
The actual storage facility was fine, no complaints. We rented an a/c unit, very important in AZ, and it was on the first floor, also convenient. I originally had reserved a larger unit, then decided I could get by with a slightly smaller one, which resulted in less monthly rent. I had a $1. special for the first month on the first unit, when I changed, I was told I couldn't have the "special" on the unit I selected. I asked to speak to a supervisor on the phone, was told I would receive a return phone call from one within 48 hours. That never happened, I called the customer service center once again, was promised again, and again, no return call. Finally a month or so later, I called the local district manager, and explained the situation. In good faith, and to provide excellent customer service, I really felt it only fair that I receive the $1. special for a month. A large company like yours would have benefited greatly by that act of kindness as I would have told everyone about my fine experience. The dm promised she would look into it and while she couldn't promise anything, she would surely follow up and call me back. I provided two phone numbers, plus an email address. Nothing, never heard back from her or anyone! I had thought I'd be renting from you for a lot longer, but due to this experience, vacated after 7 months. It would have been nice to post an excellent review, sorry, but I wasn't happy with the service I received. All due to you're not honoring an advertised special. Yes, it did say "special on selected units", had I been the one in charge, in the interest of good service and a happy customer, I would have "done the right thing", you did not, in my humble opinions.
Recommended: Yes
