Patricia Marshall
Nov 02, 2022
Why is the lock bent?????
Pretty disappointed in this unit. Lock is bent to the point that I can't open with an additional tool. Hole in roof, debris on floor.
Recommended: No
Jason fisher
Aug 29, 2022
Second visit went better than first
A little irritated guy told me to pay online next day online said to pay in person
Recommended: Yes
Kudret
Aug 22, 2022
Perfect Service
Very helpful and smiling service at the reception area. They help solving all problems you might have.
Perfect guidance on how the process moves.
Recommended: Yes
Susan
Jan 06, 2022
Left an overpriced storage facility
My previous storage unit was about to be dramatically overpriced starting next month. I found Public Storage discount offer and immediately took advantage. More space for less price. Also a comment on the office gal, Tabitha. She is professional, friendly, and totally helpful.
Recommended: Yes
Charles Alan Jefferson
Apr 05, 2021
Bailed me out!
We had a million things all going on at once... went to the front desk after check in and the 2 associates went above and beyond to help me out. Very cool people... talked me down off the ledge.
Recommended: Yes
Mike J Robertshaw
Feb 11, 2021
Thank you for a safe clean and affordable place to store my possessions.
I love this location! The staff is friendly and knowledgeable. The storage is clean and easily accessible.
Recommended: Yes
Rashida Bah
Jul 02, 2020
ALL was fantastic until...
ALL was fantastic until trying to get local Public Storage facility to answer the phone - rather than leave a message to arrange verification to get a POD delivered, loaded and removed! Initially spoke with Tabitha - EXTREMELY competent and friendly. She told me to call back with the dates/times - after multiple attempts to the local number -FINALLY called the 800# and got through to Casey, site manager who is friendly, knowledgeable about matter and confirmed! But it shouldn't have taken all that!
Recommended: Yes
Mohammed F Abdin
Jun 23, 2020
Great service
Great service
Recommended: Yes
Oleg
Apr 08, 2020
Great service
The service was fast and friendly. We are quite happy with this choice so far.
Recommended: Yes
Robert
Apr 03, 2020
Satisfied
Not happy to need this space, but was delighted with the service from your managers.
Recommended: Yes
dora e
Feb 05, 2020
Overall this facility is well organized
I highly recommend this facility to anyone, they are clean and they get you exactly what you ask for, also the price was very affordable
Recommended: Yes
dora e
Feb 03, 2020
Price was affordable no doubt
I loved the fast customer service, they made sure I got exactly what I wanted and they are absolutely clean
Recommended: Yes
M. Walker
Jan 21, 2020
I first spoke to a male Manager
I first spoke to a male Manager ? over the phone and he patiently answered all my questions and invited me to visit to see the unit as I was unsure of the space needed. He selected a great location and the paperwork was completed quickly. I am very pleased so far.
Recommended: Yes
Brittany Blank
Aug 19, 2019
I appreciate the patience of the...
I appreciate the patience of the employee who helped me find the right storage space for all of my stuff. She was willing to show me 3 units and did not seem to be annoyed with how indecisive I was. I also feel they made setting this up very easy and the drive-up unit will be very convenient.I also love the special. they're running right now it made my first month very inexpensive and easy to get into
Recommended: Yes
Christopher Miller
Jul 04, 2019
They were very helpful
They were very helpful! I wish I had looked at them first from the get go
Recommended: Yes
Chris Lentz
Mar 25, 2019
Excellent Customer Service from Bridgette!
Bridgette, the agent whom assisted me was professional and responsive. She explained my options as well as pro's and con's. If I was on the fence deciding where my business should go, she would have sealed it. She is a keeper. Customer Service is dying and she single-handedly restored my faith in the industry. I would recommend doing all you can to keep her because she deserves to be in a much better position than working a front desk!
Recommended: Yes
Diane Palmer
Jan 02, 2019
After I paid three months in advance I...
After I paid three months in advance I went to my locker and the office had put their lock on my locker mistaking me for someone who hadn't paid their bill iit tcaused a great inconvenience for people that came out of town to collect some of the things out of my storage bin. The staff apologized but that didn't help the fact that they have to come back from out of town to get into the locker again.
Recommended: Yes
Leland Swain
Oct 22, 2018
Professional
Professional, couteous and clean
Recommended: Yes
Mario Reyes
May 23, 2018
It's all about customer service
It's all about customer service! Of course having a clean place helps. !st time ever renting a space and I had a great experience.
Recommended: Yes
Jeffrey Coffin
Apr 06, 2018
Great service
Great service, clean spaces, great prices. Best price in the local area.
Recommended: Yes
Daniela Koch
Mar 28, 2018
The staff were very helpful
The staff were very helpful when I was trying to find the best unit that would accommodate my needs. My unit was clean which was a plus. The prices were very reasonable compared to other storage facilities in the area.
Recommended: Yes
Trudy Barlow
Sep 26, 2017
This is a huge public
Storage the office is in the bigger side of diamond Ave the staff are
Friendly helpful and they work hard to
Keep this place clean it's a very safe neighborhood as well.
Recommended: Yes
Hilary Katz
Aug 07, 2017
Merinda was wonderful! She went above and beyond to help me figure out what unit would be best in terms of storage and getting the most for my money! 5 start service!
Recommended: Yes
Frank McGuire
Jul 26, 2017
Both Miranda and Diana were fast, courteous and professional. Extremely helpful and I was clearly informed about everything!
No surprises! Great staff and 5 stars from me!
Recommended: Yes
Denise Valdez
Jul 13, 2017
Rented a space there recently and Diana helped me out. Great customer service! Diana was very helpful and made sure I got the space I needed. I had no clue what I was looking for in space size so thank you.
Recommended: Yes
Faye A
May 12, 2016
Great storage facility!
Easy to rent, convenient, well lit, and professional staff!
Recommended: Yes
Rita Scherping
Apr 05, 2016
Excellent service!!
Raphael went above and beyond to assist us when we arrived after making an online reservation. He showed us many options and helped us change our reserved unit to one that better suited our needs. Everything went smoothly for our first load. It was wonderful to have the large dollies to use.
Recommended: Yes
Jasmine Giles
Mar 29, 2016
Miranda is AMAZING!! So Helpful!
This is my first time getting a public storage unit and I loved how helpful everyone was.They were so eager to assist me on finding the perfect storage unit that fit all my needs. Miranda and Marc were great people to work with as well. I hope there is more workers like them in other locations . Thank you again for all that you did!
Recommended: Yes
Norman Runkles
Mar 29, 2016
It was good for me.
Rental sign up was a breeze! The upstairs room not really an issue but the Blankity Blank elevator was a true pain to use. the door kept closing on me before I could get my load out. it was an ordeal.
Recommended: Yes
Patrice Small
Jul 21, 2015
Great customer service.... great deal on the price!
I was looking for a storage unit Because of a move. Everything was way too pricy and too small. Then I was referred to u all and $55 for my first month was Great!
Recommended: Yes
Daniel Dibono Jr
Jun 03, 2015
Well thought out service
The process was well thought out as were the facilities. All was convenient. That was all topped by the special discount I managed as well.
Recommended: Yes
