Prime Storage - Midland

Outstanding

Outstanding good job done by the staff

Recommended: Yes

Easy process.

Easy and smooth process with great price.

Recommended: Yes

Avoid at all costs

Absolutely do not recommend this storage place, the staff is rude and will charge you for 24/7 access and then not grant you 24/7 access. They will claim to call you back and then not call you. Their customer service is extremely lacking. The units were gross when we moved in. The “climate controlled” unit feels no different than our normal outdoor unit. They are not military friendly. Stay far, far away.

Recommended: No

Good service at the office in Columbus Ga

Good service I will recamend just for that alone the rest was ok .

Recommended: Yes

Great Support

Easy to setup and very straightforward.

Recommended: Yes

I would recommend this location to to store items with confidence.

Great management services. Excellent customer service. Kenneth was very helpful in assisting me in resolving my concerns. Thank you Prime Storage Staff.

Recommended: Yes

Nice Place to store

This is a nice storage place. I have rented it for my storage.

Recommended: Yes

Great experience

Clean. Very friendly. Easy access. Great overall experience.

Recommended: Yes

Professional, Helpful, all around EXCELLENT

Thank you for your help with my reservation and when I lost my lock.

Recommended: Yes

Good so far

The only issue that I have is that there are some trailers that stick out into the driveway and are not off the pavement. When pulling another trailer in your facility it makes it difficult. One is at a corner where you have to make a turn. This trailer should be in another spot where there is more space. This trailer is too big for that space.

Recommended: Yes

Thanks

Thanks for the suppose help with my personal property!

Recommended: Yes

Great storage unit !

Great storage overall service!

Recommended: Yes

Third time price hike within two years...however good storage place.

Pricing for boats parking seem to be price high. Same lot, same space, but three time price increase within two years. Great customer service, A+

Recommended: Yes

Those guys are great

I never have any trouble getting into contact with anyone there. they are always courteous.

Recommended: Yes

The continued increase in rent is outrageous.

My storage unit rent is $130 more per month than the same size unit elsewhere.

Recommended: No

Overall 3 stars pricing is high

I don’t have a problem with the storage unit it’s the prices that keep going up I feel is ridiculous especially when the space I rent is small.

Recommended: Yes

Too expensive

Prior owners did not gouge the tenants.

Recommended: No

Two price increases in less than a year

Two prices increases in less than a year. Rent has gone up 49.5% in less than a year during a pandemic. I will be looking to get out as soon as possible. I am a long time tenant with two units. .

Recommended: No

Always professional, courtesy, &happy to assist customers

An overall excellent storage facility.

Recommended: Yes

The storage cost has increased each year, it is getting expensive.

It’s getting too expensive, With the storage costs increasing every year. It’s gone from about $110 a month to $154 per month.

Recommended: Yes

To expensive

My overall experience is the customer service is good. I feel there is no loyalty for current longtime customers

Recommended: No

Rates too high

Too expensive and rates go up too often. No matter how many units you have, you're not offered any incentives or discounts.

Recommended: Yes

Rent keeps going up

My rent keeps increasing and is getting to the point that I am not going to be able to afford it.

Recommended: Yes

Jacking up cost annually

Started good, but each year they jack up the price thereafter, like clock work. Perhaps it’s their way of saying happy anniversary.

Recommended: Yes

Too expensive

To expensive for the space provided. At times they've been rude dealing with.

Recommended: Yes

Needed a reasonably priced storage unit

I arrived at Prime Storage , was warmly greeted and treated very kindly by staff member Lisa . As a Disabled Veteran and proud to serve my country , I would recommend Prime Storage to my fellow Veterans , family and friends. Thank you Lisa for representing Prime Storage as a safe and friendly place to store your items at a reasonably cost-effective establishment.

Recommended: Yes

Lowest price ever

Great location The lowest price in town

Recommended: Yes

Lisa was efficient and pleasant

Paperwork was quick and unit was clean and as expected

Recommended: Yes