Sheldon Martin
Feb 21, 2024
Efficiency and convenience
Great service, and following up throughout the process. The unit was clean and ready for move in. Information provided on time.
Recommended: Yes
Donna
Jan 31, 2024
The supervisor can’t be reach
My first experience I had to call the police to exit the premises, it takes a long time for the movers to put the furniture in the unit because it was so small, was as big as the one before and they both suppose to be a 10x10
Safeguard was awesome but it was the distance
Recommended: No
JOSE R MECOZZI
Dec 31, 2022
Very Good
Excelent atención. Very good.
Recommended: Yes
Hughlynd Napier
Dec 19, 2022
Awesome Customer Service
I purchased my unit online and was given a inaccessible unit. I went in and was gladly helped by an employee. She had no problem correcting the issue in assigning me a more accessible unit.
The help was greatly appreciated.
Recommended: Yes
Jermaine Codrington
Nov 25, 2022
Great overall
It was a bit of an ongoing process in the beginning but everything worked out in the end. Great location and pricing. Thank you
Recommended: Yes
J Davis
Nov 18, 2022
Great area.
Great area with wonderful customer service ЁЯША
Recommended: Yes
Csaba villanyi
Nov 11, 2022
Very good location.
Nice customer service, good security, size of units is correct.
Recommended: Yes
Lacey Knox
Sep 29, 2022
My unit was no longer available but upgrade
First time at this storage location and great area.
Recommended: Yes
Jermaine Lopez
May 03, 2022
Good Option
Clean, Plenty of options and conveniently located.
Recommended: Yes
Carlos Mona
Apr 17, 2022
Extremely rude front desk
Unfortunately I had a terrible interaction with the front desk who are not only unable to answer simple questions like give directions of how to find the unit I rented but also making fun of my name and complexion right there in front of me, I will never come back to this place.
Recommended: No
Lucrecia Escalante
Mar 03, 2022
I don't have one
I haven't moved my items yet. Hopefully, I have no issues.
Recommended: Yes
Million
Jan 14, 2022
Close and convenient. Lacking in some areas though
So over all it has been a decent experience. Staff was nice. A big problem is the lack of road way for cars to move through. If your loading/unloading and the renter in front of you is, and a semi truck decides to drop off at the renter down the aisle, there’s a problem. This happened to my my third day in. Also when I saw the unit for the first time, there was paint on the walls. Not intentional, but an accident. I was told that they charged the previous tenant for it. I asked when it would be fixed, they said they weren’t going to fix it, meaning they are just going to pocket the money. Also on the phone the operator quoted me a price for a 15x20 unit and it was a 10x20. They don’t have the quoted size. Other than that the are is fairly kept up. It’s not horrible, but it’s not great either.
Recommended: Yes
Garret Swann
Dec 02, 2021
Moving into my space was quick and easy.
Everything was easy and quick. The only issue was with the key pad at the gate; it needs to be changed. Overall the experience was nice.
Recommended: Yes
Tay
Aug 11, 2021
Great thanks
I went back and ally help me understanding wat I neeeded to do because I’m moving my things and needed storage I trued another location but I think imma go head and go with this one I had better understanding here then the other location I went to thanks ally for your help see u soon
Recommended: Yes
Taye walker
Aug 08, 2021
Great cx service
Ally was very helpful and polite need more of her
Recommended: Yes
Justin perrie
Aug 08, 2021
Ally
Lady ally was great and helpful I’m happy to be able to come in and being welcomed
Recommended: Yes
Terry mckay
Aug 08, 2021
Ally
Very good customer service from ally
Recommended: Yes
Edwin J Stephens
Jun 23, 2021
Well worth considering
Very nice people clean friendly attentive
Recommended: Yes
Arturo Moises
Jun 20, 2021
Great facility, looks new. Could use evening security.
On my move in date, the facility closed at night, leaving enough time. There was a homeless guy In a wheel chair and all cast roaming the hallways. I also noticed there were limited to no cameras on the inside of the climate control units. Outside of this observation, outstanding experience.
Recommended: Yes
Hernan D Sanchez
Jun 16, 2021
Very goos
Very good clean fast efficiently
Recommended: Yes
Melanie
Jun 16, 2021
No directions, no signs indicating unit #’s in buildings
I spent an hour trying to find my unit. I never was told where it was or given a map. Very frustrating experience. Then, I could not use the dolly/Cart to get my stuff to my car because they were two levels of concrete at the entrance. Not only could I not use Cart, there was nowhere to park closely without blocking the main gate entrance. So I had to carry heavy items across the parking lot.
Recommended: No
Terry
Jun 15, 2021
Super simple!
Process was simple and quick. Did everything online the night before I moved in. When I got there the next day I checked in at the office which wasn’t necessary because they already sent me my gate code and unit number. Wish everything in life was this easy!
Recommended: Yes
Devon
Jun 14, 2021
Excellent
It was very professional and easy
Recommended: Yes
Beverly L
Jun 03, 2021
Customer service was great and the facility welcoming.
This location had friendly and professional employees and the entire property was clean and welcoming.
Recommended: Yes
Jenny
Jun 02, 2021
Very Clean Facility!
The space and facility was very clean.
Recommended: Yes
Janet M Sullivan
Jun 02, 2021
The representative remained in the office and completed the service
The representative remained in the office and completed the service
Recommended: Yes
Elisa
May 29, 2021
Code don't work.. On moving day getting locked out and locked in
On moving day getting locked out and locked in Really ruined the day. Not sure if your front office staff was incompetent or just left to deal with a busy day without the tools she needed. Either way the customer service experience was a nightmare.
Recommended: No
Elisa
May 26, 2021
Codes don't work. Got locked out and locked in
Upon arrival, code didn't work. Front office person to busy with a line to address, complaining about being overworked. I had another customer open gate for 15 foot truck. At the unit, code didn't work. I found an employee, she let me in and got me a new code.
When I went to leave, the code wouldn't let me OUT!!! Office closed. Had to wait for another customer to let me out.
Not enough carts.
Get your act together!!
Recommended: No
Joedano
May 26, 2021
Lissette was fantastic
Today Lissette was very helpful, fun & enthusiastic, she was very informative in showcasing the unit. I highly recommend using their storage facility!
Recommended: Yes
Maria Love
May 15, 2021
Lissette was the best! Facility looks safe, secure and clean!!
Upon looking online for an affordable , safe storage unit we came upon this one. After reading all the reviews and seeing the rating we decided to book and check it out. Well the reviews did not lie. The facility was very safe, very clean and customer service was an added bonus. I had read about Lissette in the reviews and she was every bit as sweet and helpful as everyone had stated. I would highly recommend this storage place based on the security, cleanliness and customer service agent Lissette. She made the process easy and simple!
Recommended: Yes
Jamie
Mar 16, 2021
Very Easy and convenient
The entire process was extremely easy and the facility is clean and secure.
Recommended: Yes
ILIOBERT M JEAN
Mar 08, 2021
I love the its located more.safe
I love that place.for cleanse and parking lots as well
Recommended: Yes
Darrell yeargin
Feb 15, 2021
Efficient
Clean facilities is all I cared about.
Recommended: Yes
Clint Stringer
Feb 09, 2021
Super clean and easy entry
The entire process was very easy. I completed all of the paperwork online. Received entry code via secure message. The storage unit was ready and waiting when I arrived. Really a seamless process.
Recommended: Yes
Andy
Jan 21, 2021
Good service
Very secure and easy to use. I would rent again.
Recommended: Yes
vu lam
Jan 19, 2021
owner
I have rent storage and I feel good service very рџ‘Ќ
Recommended: Yes
Arthur G
Dec 04, 2020
Easy, fast process
Clean storage unit and grounds, great company and staff
Recommended: Yes
Taylor fracasse
Dec 03, 2020
Very clean, lock included, staff was very friendly and helpful
Would definitely recommend this storage to anyone! Climate controlled so your belongings stay ok ! Staff is helpful and they have dollys at the front so you don’t need to carry your stuff yourself . Gates lock through the night so ensure safety
Recommended: Yes
Teresa Gordon
Nov 20, 2019
Lissette was working by herself
Lissette was working by herself, she was professional, polite and patient. Safety was her priorty. She talked to us (myself & daughter) as if she'd known us. I appreciate the way she conducted herself and the way she treated us. She's an assett to your company.
Recommended: Yes
Isesha Campbell
Jul 10, 2019
Very good services from the customer...
Very good services from the customer service representative
Recommended: Yes
Omayra Espinoza
Apr 10, 2019
Good service
Good service
Recommended: Yes
Nicole Hernandez
Feb 19, 2019
Lissette was amazing and helped us with...
Lissette was amazing and helped us with all of our storage needs at a great price!
Recommended: Yes
Samarah Gordon
Oct 19, 2018
Absolutely the best team over at this...
Absolutely the best team over at this location.very convenient and affordable.
Recommended: Yes
Kenny Blanco
Sep 01, 2017
Greg and Lisette are the best costumer service representatives i have ever met. Bedt attetion and humor possible. Will definitely keep doing business here.!!
Recommended: Yes
Henry Petion
Sep 01, 2017
Greg was great he helped me find a great space with a much better price . Thanks guys
Recommended: Yes
Dawn Dee
Jul 02, 2017
The Crew that works at this location are really awesome and such a blessing. Much Thanks to them. This is the only Storage place I would go!
Recommended: Yes
Yamille Harrison
Jun 20, 2017
Lissette and Shawon were amazing. They were so helpful! Such a great experience. Thank you so much!!!!
Recommended: Yes
Nickaldo Lewis
Feb 22, 2017
Awesome location
So far its been great quick in and out no hold ups are waits very happy they was close by the move in was a breeze
Recommended: Yes
Cheryl Brown
Oct 26, 2016
Student
Very friendly, helpful, customer service thanks looking forward using again
Recommended: Yes
Elizabeth Williamson
Sep 29, 2015
Great experience!
Staff was great. Nice, polite and helpful. I have no complaints and would definitely recommend this location.
Recommended: Yes
Christian Pareja
Mar 08, 2015
great associate but not so good boss
the associate was very clear and helpful, give her time off to take care of her kid- family first.
Recommended: Yes
Nikia James
Nov 19, 2014
5 star
He was very friendly and very helpful
Recommended: Yes
