Jul 05, 2021
Nice Facility Great Service
Nice facility. Climate controlled is so nice in the summer! Outstanding customer service.
Jul 03, 2021
Great so far
I just checked in for our unit and put stuff in it this past week. Check in process and facility were wonderful.
Feb 28, 2021
Second to none storage
Easy access and beat customer service
Dec 31, 2020
They were great
They were really nice and helpful
Nov 24, 2020
The representative was friendly and efficient. She got me in my unit very quickly. I like the cleanliness of this place.
Jun 26, 2020
Nice Office Staff
Parking in back is a little sketchy. I wish there were more cameras and one covering my car.
May 25, 2020
The move in was great. There was a bit of a traffic jam as people were moving in from TCU. Very clean and convenient. They were easy to work with. I would highly recommend them.
May 26, 2019
Nice facility with friendly staff
This facility was clean, organized, and easy to access. The staff was friendly and easy to work with.
May 02, 2019
Close to home - safe - easy
This storage unit was super easy to use, I feel like my stuff is safe and itâs convenient for me. The only thing that stinks are the hours, weâve driven there twice thinking we could get in but couldnât
Jan 30, 2018
the staff is very friendly, attentive, place was clean, easy controlled access.
Dec 30, 2017
Front desk was quick to get me going on my move in, facility looks clean
Dec 18, 2017
Clean, well lit and carts available to transfer your boxes and such with.
Dec 15, 2017
Smooth experience and nice facility!
Smooth experience and nice facility. Will recommend to others. Competetively priced.
Dec 14, 2017
Great customer service!
Great job! The customer service was awesome!
Dec 06, 2017
Very clean and well lit
We wrecked our car and had borrowed my parents truck to move storage units and it was 5 minutes past closing. The employee still let us unload and was very patient. This is the nicest storage unit we've used. Thank you.
Nov 22, 2017
Security cameras, good rates and easy access.
Good location, safety features in place and reasonable rates.
Nov 05, 2017
The price the security was fine with me so glad I found something reasonable
Oct 30, 2017
Easy move in
Place very clean and had to make a change and they made it easy to adjust to my needs.
May 15, 2017
everything was wonderful
Staff was a pleasure. very efficient and good sense of humors. Move in went great. Last year there was a shortage of the carts but no such issue this year. Unit was clean and move in was easy.
May 01, 2017
The place is very clean and easy find, and move into.
The facility is very nice. It is very clean also. I have used storage units in the past and this one is very convenient that you can drive directly up to the elevator and there are easy and convenient carts to move your stuff. The employees were very nice and helpful.
Apr 28, 2017
Good experience overall so far
Feb 24, 2017
Easy check in and very clean
Thank you for an amazing recommendation, great location and great customer service!
Feb 17, 2017
Excellent customer service
Their hours weren't ideal for me but I'd still recommend this location & rent from this location solely based on the customer service! Especially Sherri! She was very nice & thorough in explaining prices & sizes from my first phone call to the end of my contract! Jessica was very nice too & knowledgeable when it came to submitting my notice to vacate. I feel like I may be missing one more girl too that I spoke with that was helpful as well. In addition, I got a great special on my unit as well. It was a win-win all around.
Nov 03, 2016
This facility is great but the access hours need to be extended. This is a big deal for me
Oct 12, 2016
The person at the front desk was very nice. The leasing process was easy
Sep 22, 2016
I love how secure it is.
Very clean and spacious. Great prices.
Sep 12, 2016
very clean and secure place.
Overall is a safe environment to keep all my belongings and I feel secure knowing that all storage is my storage facility.
Sep 09, 2016
Not a great experience
bad place ,don't go, lied about rates , did not get discount, scammed by their associate , spent lots moving in , they did not honor discount , bad customer service and after signed unit contract they changed my unit. Scary place and then they tell me water damage can occur if truck hits roof and likely that could happen because of low ceilings
Sep 01, 2016
Easy to use
Great experience so far. Feels very secure.
Aug 29, 2016
Very nice agent, really helped me with the entire move in.
Aug 12, 2016
Great location, very clean, good price, served us well.
We needed storage space for only a couple months and there was a great deal available to us for that length of time. The facility was accessible to our location and was always clean. The drive in option to unload to the climate controlled area was a huge benefit. Our experience was good!
Aug 06, 2016
Very helpful and accommodating
No issues with my reservation or discounts even moved my storage location upon request and availability
Aug 04, 2016
Would definitely recommend!
Great rate! Easy access, clean excellent customer service.
Jul 17, 2016
My only suggestion would be if there is a way for the facility to allow access til at least 7 pm for those that have jobs and can't get there by 6.
Jul 14, 2016
Needed storage for the summer
The employees at the McCart All-Storage are very nice, knowledgeable about the storage facilities, and proficient in their job. I was able to rent a storage unit and complete the paperwork in a timely manner. Overall, it has been a very positive experience. I'm also impressed with the cleanliness of the facilities.
Jul 14, 2016
The staff are crooks
If I could give this place 0 stars I would. They had an online special for 1/2 off the first four months for select units. The size I needed was one of the select units. When I went in to view the unit it had a huge post in it that took up valuable space. Then I was informed that was the only unit that size that was available. I asked the manager if he would take it off the monthly rent and he refused and instead tried to get me to upgrade to a bigger unit. I didn't want to pay almost twice the price for space I didn't need so I decided to take the unit with the post in it.
I paid for the first months rent and then the girl who sold me the unit stuck a contract in my face and instigated that I start initialing it. When I stopped to ask questions she told me to sign first and then she would answer my questions. As we were wrapping up (and AFTER I paid and got my invoice) the manager came over and said "the 1/2 off special is only for two months not four." He and I argued a bit and then he told me that it was "just a few extra dollars a month." When I asked for his boss he told me he was out of town and handed me a business card that rang to the office we were standing in. After going back and forth he finally budged and gave me three months and a free lock.
These people will bait and switch you and are trained to be crooks. Don't rent any units from this facility unless you want the price to change AFTER you pay. I will be reporting them to the Better Business Bureau and anywhere else I can think of that might have something to say about their unethical business practices.
Jul 14, 2016
Pricing is a little higher than another All Storage in a different part of the city but is still reasonable
Jul 14, 2016
Quick and easy. The only con is the hours of storage access.
Jul 13, 2016
Clean, Fairly Air-conditioned, Well Secured. Plus, Nice Customer Service
By far my experience with All Storage is fairly good. My only trouble was mainly from the moving company that has no affiliation with All Storage. The movers complained about the location of my storage that is on the 2nd floor. The moving truck (18 Willow) cannot access right next to the elevator in the storage building. So the mover charged me extra "Long Carry," that is $75 per additional 75 feet (in total, I paid $ 150 more). Eventually All Storage's 50% discount deal for the first two months was spent on "Long Carry" charged by the moving company. So, if you hire a moving company or professional movers, try to get a unit on the 1st floor where your moving truck can access even though those units are more expensive than the units on the 2nd or the 3r floor.
Jun 21, 2016
Loved the online reservation , easy process . Everything was ready when I got there . In and out quickly !
Jun 15, 2016
Secure Storage with Superior Service
Choosing to store my personal belongings at All Storage McCart was an easy decision. From speaking with them over the phone at the start of my storage unit search to touring the facility, their team has gone above and beyond to be both responsive and helpful. The move in process was easy thanks to the air conditioned facility, the ability to drive into the facility to get as close as possible to my storage unit and the number of available dollies. In addition to the added layer of security (a storage unit within a larger facility), All Storage McCart offers competitive pricing. I highly recommend All Storage McCart for your storage needs!
Jun 08, 2016
Clean, secure, and overall good
Nice facility, felt safe and secure. However, the employees failed to mention there is no after hour access. This is the only downfall, since the facility closes at 6pm on weekdays.
Jun 07, 2016
Clean, helpful staff. Nice units and a convenient location.
It's a bit frustrating that the complex is closed on holidays, that it's completely inaccessible and I cannot get to my unit.
Jun 07, 2016
Great employees. Easy access.
The storage unit is great and clean. Easy access. Come and go whenever.
Jun 07, 2016
Very simple process
Great staff. I was done with paperwork in ten minutes. Very clean facility.
May 24, 2016
Great experience. Reviews were accurate
Customer service was great and the storage unit was very clean and ready for use.
May 17, 2016
very safe and clean
Everyone was professional, friendly and nice to deal with.
May 16, 2016
Good place. Would recommend
Have two units.
May 16, 2016
Good place. Would recommend.
Have two units.
May 06, 2016
Great convenient, clean storage facility.
Close to campus with easy accessibility. Very clean and cost effective storage facility.
Apr 24, 2016
Quiet, clean, convenient
We reserved online, no problems, we arrived around 3:30 and we were the only customers there. We were checking in in about 20 minutes with no issues. The guy talked really fast about the rules/contract but that's probably natural when you do it over and over. We used our code to enter with no issues and within a few minutes we found our unit and moved in. Pretty painless. Would definitely recommend this company over other storage centers.
Apr 18, 2016
very friendly and knowledgable
Ruben very knowledgable and the rest of the staff very friendly.
Apr 18, 2016
staff very knowledgable and helpful
I talked to Ruben over the phone and then spoke to two different reps at the facility. They were all very helpful and knowledgable, not to mention friendly.
Mar 10, 2016
Price is great - service very satisfactory
Feb 16, 2016
We were very happy with the move-in process - the staff was friendly and helpful. I like that the building is locked down at night so my belongings are secure! We will recommend to others!
Feb 15, 2016
Great Deal on Great Storage
Very near the TCU campus, they got me right in at a good price and really cool looking storage place with automatic doors and very well lit. Really liked this place.
Feb 13, 2016
Great amenities and staff
Was very clean, the drive thru where I could drive straight into the facilities was super convenient and great on such a hot day.