Beverly Giant
Feb 12, 2024
Very nice
I am moving in to a smaller place and have to done size. Don’t know until I move, what to keep and what to donate
Recommended: Yes
Triston
Aug 20, 2023
Easy....
Good................... .......
Recommended: Yes
Regina
Aug 15, 2023
My things are getting wet
Water gets inside and now my things are wet and there are Huge pot holes everywhere. So many you can not avoid them. And closing at 9pm is a real inconvenience
Recommended: No
Olivia
Apr 13, 2023
Needs updated
Everything needs updated! Pricing is fair but I guess you get what you paid for. They leak and do need updated.
Recommended: No
Sally
Mar 27, 2023
Absolutely
Awesome place, love it so far
Recommended: Yes
Jim Franklin
Sep 08, 2022
Great!
Easy fast and fair.representative was very friendly knowledgeable and helpful. The security is great!
Recommended: Yes
Mike
Dec 16, 2021
Professional
The facility is very easy to get to and to move around in. My one suggestion is to install mirrors at the intersections of your buildings. You can not see if someone else is coming.
Recommended: Yes
Raechel
Dec 04, 2021
All in all it was an easy and smooth experience!
Abi and Shanice were so great and helpful!
Recommended: Yes
samantha carter
Sep 29, 2021
public storage on Coliseum in Fort Wayne, IN
The office lady who helped me do the paper work was also training, yet it did not slow down the process. She explaind everything to me and to the lady she was training in a way that made it very easy to understand.
Recommended: Yes
JiaQuala Moody
Sep 26, 2021
Well organized
Quick and easy and clean the customer service was also great
Recommended: Yes
Rebecca Pollock
Aug 06, 2021
Very easy and affordable to rent!
Very easy and affordable to rent!
Recommended: Yes
John Weimer
Aug 03, 2021
What I needed
You provided all I needed . Thaks
Recommended: Yes
Victoria Crawford
May 15, 2020
The manager was awesome
The manager was awesome. So nice. I went there when it was raining. Over the door to my.storage was dripping water so bad it looked like I went swimming in my clothes. Plus, when I got out to put in my code to leave, it was like walking through a lake. My shoes and my legs got soaked. Don't you guys have drains on that property? That was a disappointment.
Recommended: Yes
Eric Ashba
Mar 27, 2020
Lori was very helpful and courteous
Lori was very helpful and courteous. During this time and the challenges we are all facing she was very conscious of both our space and she was knowledgeable in helping my wife and I to make an informed decision picking a unit. She is an asset to your company and I appreciate her help.
Recommended: Yes
Mary Mcvicker
Mar 21, 2020
I am having a great experience with...
I am having a great experience with public storage, best service I've experienced in a long time making the state-to-state move easier to cope with, thank you...
Recommended: Yes
Donna
Feb 03, 2020
Easy to get to online
This was the easiest I've ever rented a storage unit I ever had the people were friendly nice and very informative I would recommend this facility to anybody.
Recommended: Yes
Terri
Jan 09, 2020
I was very impressed
I was impressed with their security measures.
The staff is awesome.
Pricing is reasonable.
Thank you.
Recommended: Yes
Jamie Ring
Jan 07, 2020
I was very pleased with getting my...
I was very pleased with getting my storage unit, very professional and friendly
Recommended: Yes
Jennifer Daugherty
Dec 26, 2019
Great communication!
Great communication!
Recommended: Yes
Sandra Johnson
Sep 24, 2019
Very friendly people
Makes sure you get what you need
Recommended: Yes
Shannon Beeler
Jul 12, 2019
Lori was Awesome!!
Lori was Awesome!!
Recommended: Yes
Bruce Webb
Mar 19, 2019
The manager Will was very helpful
The manager Will was very helpful, went above and beyond to help me in a speedy fashion.
Recommended: Yes
Mike F
Nov 14, 2018
Quick
Quick, fast, and simple. I really couldn't ask for more, but they threw in polite & competent at no extra charge hahaha!
Recommended: Yes
Michael Ritchie
Jul 27, 2018
Good service but there were a lot of...
Good service but there were a lot of hidden costs on the 1 dollar first month promotion. You should let people know they need a lock and insurance on their locker.
Recommended: Yes
Kimberly Becker
Jul 11, 2018
Great place
Great place. Will let everyone know to pick here for storage. Angela made sure we had everything we needed to make this move as easy as possible. Very friendly and knows her stuff.
Recommended: Yes
Kendra
Jun 05, 2018
My only issue with your company were...
My only issue with your company were the hidden fees... other than that... clean environment and great customer service! Jessica was awesome!
Recommended: Yes
Nichole Walker
Feb 20, 2018
The property manager was absolutely...
The property manager was absolutely helpful during a very stressful time.
Recommended: Yes
Gail Ludvigson
Oct 10, 2017
Wendy was wonderful and very warm and helpful. The only weakness I found is that your machine called it "Public Surgical" which confused me a bit. I had to check the rest of the message to ensure that it was in fact from Public Storage.
Recommended: Yes
Donna Cox
Oct 04, 2017
I like this storage company
I like this storage company. The only complaint would be not bring able to access the unit 24 hours
Recommended: Yes
Dawn Forsythe
Oct 02, 2017
It had already been a long day and I was running late to my appointment, it was nice to have such a helpful young lady. I think her name was Jalisa and she really helped me find the right size unit and was very accommodating.
Recommended: Yes
Jason Jadan
Aug 10, 2017
I was really happy with my experience Wendy went above and beyond thoroughly explaining all the details she even called me to make sure everything was OK a week later.
Recommended: Yes
Eboni Johnson
Jul 23, 2017
I had a great time meeting the ladies last week! Jalisa was very helpful during this stressful time in my life. She gave helpful tips on how to protect my items better and even made sure my unit was working for me. I would definitely recommend Public Storage to everyone.
Recommended: Yes
Lisa Poole
Jul 03, 2017
Storage to move
Wendy helped us get the storage we needed to make a smooth move. The units are perfect to hold our apartment I love the security.
Recommended: Yes
Travis Hogle
Jun 29, 2017
Nice
Nice, friendly, and easy.
Recommended: Yes
Leah Baker
May 09, 2017
I have used many storage companies in the past due to distant relatives who are hoarders. It's always easy to access my unit and pay my bill at public storage. Laura is always very helpful and relaxing. 5 stars
Recommended: Yes
Matthew
Feb 21, 2017
Great communication!
After making my reservation online I received phone calls from the manager and staff to schedule my initial visit and see my unit. When I arrived everything was ready to go and I was given a tour of the property. Wendy and Shea were both very knowledgeable and were happy to answer all my questions. Clean facility, good security and relatively easy access. My only suggestion would be having access keypads located where you don't have to exit your vehicle for entry/exit.
Recommended: Yes
Joshua Thompson
Feb 03, 2017
Good overall but could use some improvements
The staff and property manager at this location we're extremely helpful and very nice. I had a great experience with them. But I think the property itself could use some updating. The office could be updated and the security of the location also. The fence around the facility is pretty beat up and in the back corner anyone could step over and walk onto the property. Also the entry gate needs to be updated to be on the same standard as other places. But overall great staff, great prices, but needs some TLC. Thanks
Recommended: Yes
Judy Horner
Sep 15, 2015
潇摯
The service was friendly and effecient. The clerk was very thorough.
Recommended: Yes
Marian Entley
Jun 03, 2014
Easy enough!
I brought two 16 foot trucks from Texas to Indiana. These truckloads represent most of my home contents. I felt comfortable that my unit was clean and dry and would safely hold my stuff until the new house was ready to occupy. I was disappointed that this facility didn't have a truck to loan for the move out-- but I'm grateful that my stuff stayed safe until I was ready to take it home!
Recommended: Yes
