Mark
Mar 27, 2024
Just moving
Wad quick and friendly, I did everything online and got a follow up call letting me know my storage unit wad ready with a provided lock. Great customer service.
Recommended: Yes
Heather DiMichele
Oct 17, 2023
Relocating
Overhanging trees need to be cut
Recommended: Yes
Thomas Shailor
Jan 04, 2021
Customer oriented.
Very helpful in assisting our family.
Recommended: Yes
Jan
May 22, 2020
New client
Very happy with the entire experience.
Recommended: Yes
Gregg Fellmann
Apr 19, 2020
I am extremely happy with the property ...
I am extremely happy with the property and of course the property manager Jennifer, she is always so pleasant. Last week I moved into a 10x20 unit for work. There are a few thing I am unhappy with. Only because my past experience was so well. Before this for personal use I have rented a 10x10 unit which had a light in it. The larger unit does not have a light of which I did not even notice until I was moved in. I thought that is really weird the small unit had a light why not the large unit? Ok so then I thought there surely would be an electrical outlet near by on the outside of the building. Nope nothing anywhere! Since this unit is used for my work I will be in and out frequently and what's going to happen in the winter when it gets dark before 5pm? I guess I will have to buy several battery powered light.
One other small thing. Since this is a work related unit, is there anyway possible to have the monthly invoice print on just one page? When I process my expense report I have to scan and submit all receipts and your invoice prints across to pages with a bunch of other unnecessary information. Other then that thank you for operating such a great place! I am sure to recommend Public Storage at every chance I get!
Recommended: Yes
Lajuane Smith
Feb 25, 2020
The entire transition was quick and...
The entire transition was quick and easy. The manager was very knowledgeable and the staff was friendly.
Recommended: Yes
Rodney
Jan 13, 2020
Great Service and Great Price
Awesome ladies at this location.
They were very helpful and incredibly polite.
They know what customer service means here. That is the best reason to use this location.
Recommended: Yes
Monica Havey
Aug 26, 2019
Customer Service experience
Overall professional excellent customer service and communication skills. Glad i chose Public Storage for my short term moving need.
Recommended: Yes
Andrew Suter
Jul 25, 2019
Jennifer was great
Jennifer was great and she answered all my concerns and questions. I have rented here in the past and happy to be bavk
Recommended: Yes
John Hickey
May 17, 2019
All as expected except for condition of...
All as expected except for condition of roadway within facility. No doubt it's ready to completely collapse; as in a potential sinkhole. If someone gets hurt or a vehicle damaged it could cost you a lot more than getting the repairs done now !!
Recommended: Yes
Vickie Lump
Feb 26, 2019
The lady that helped me with my rental...
The lady that helped me with my rental unit was very helpful. Her name was Jennifer.
Recommended: Yes
Linda Sturgeon
Nov 19, 2018
Wanda was awesome to work with
Wanda was awesome to work with. I was on a time crunch and she was extremely helpful. Public Storage Red River Road - Rock Hill SC
Recommended: Yes
Edward Chretien
Nov 05, 2018
Manager was very helpful and...
Manager was very helpful and knowledgeable. Great location
Recommended: Yes
Randy
May 02, 2018
Awesome
Awesome! Would recommend, and Jennifer was amazing! So helpful, knowledgeable, and congenial !!! If you're in need of a storage facility, this is your answer.
Recommended: Yes
Bertha Perdosafpy
Sep 18, 2017
I received excellent customer service from a young lady name Jennifer. Highly recommended.
Recommended: Yes
Jennifer Thomassina
Aug 23, 2017
Brandy was so nice when I stopped by today! Thank you for your help!
Recommended: Yes
Michael Biehl
Apr 26, 2017
The property is always clean and well maintained. Well lit at night. Property manager, Violet, is always professional, courteous and always available. She is continually patroling the facility to ensure a high level of security. Highly recommended.
Recommended: Yes
julie crawford
Mar 01, 2017
Convenient for boxes. Great variety in stock. Violet was very helpful, asked questions about my move and showed me different options. I'll be back.
Recommended: Yes
William
Sep 21, 2016
Easy service. Apleasure to work with!
The site manager Violet was great. Made the rental process go very smoothly. Highly recommend Public Storage and of course speak to Violet!
Recommended: Yes
Barbara Devinney
Sep 01, 2016
Excellent customer service
Excellent customer service, regardless of who I spoke with.
Recommended: Yes
Howard Weinstein
Jul 19, 2016
Easy, simple acquiring space
Pleasant staff. Thorough, organized. No problems, no sweat (except for the work I had to do to get stuff out of vehicle).
Recommended: Yes
Carl P
Jul 19, 2016
Excellent service and very cost effective !!!!
The staff was excellent , very convenient to our home and just a great deal
Recommended: Yes
David Jordan
Jun 30, 2015
Satisfied
I needed a small place with little to no step (allowing for rain only) and a decend size door.... quickly. He made it happen. Come to find out it's normal to have special needs done quickly. He was informative, quick, even had to change some of the agreement the next day, no problem.
Recommended: Yes
George Mitchell
Apr 14, 2015
Sign up review
We appreciate the fast, professional sign up procedure.
Recommended: Yes
Gregory Bates
Dec 16, 2014
Renting a Storage Unit
I contacted the Public Storage location that I was interested in via e-mail and they promptly set up an appointment time with me. When going to the location, I was greeted and was able to obtain the desired size unit and it was clean and dry. I was able to begin using it immediately.
Recommended: Yes
Andrew Nortz
Oct 19, 2014
Awesome service!
I recommend this place to anyone in the Rock Hill, SC area!
Recommended: Yes
Samuel Honeycutt
Aug 12, 2014
Would live there in the unit if i could!!!!!
The staff is great and attentive. Also very clean facility.
Recommended: Yes
