Heartland Storage - Branson (Forsyth)

Great experience

Only thing missing was an on-site manager to help with checking in.

Recommended: Yes

Very clean and easy to navigate, call service was great!

Needed a quick place to put my belongings and heartland storage gave me what I needed quickly. Customer service was great and the unit was very clean upon arrival.

Recommended: Yes

Thank you

Closer to my belongings and I'm grateful.

Recommended: Yes

They have no one to talk to on weekends when people are actually move.

I rented a storage unit there and my code did not work, still actually does not work, but my payment sure is going through each month. I have been there twice on the weekend because we work and can only go on the weekend and of course was told "it should work this time" of course it did not. So for the second time with a box trailer and 2 truck loads sitting there waiting at the gate with my code not working and no one to talk to but an answering machine. It is a joke that they do not have a live person to talk to. Then I finally find a 1800 number and they can't helpmeet but tell me they will give the office an "urgent" message that we are waiting at the gate.,...at this point we are inside the gate because this kind lady let us in behind her and then we are now stuck in the gate because the person on the help line can't help me with my gate code and let us know that she sent the your office and"urgent" message. Still never a call back. Code still doesn't work. If I hand just moved all of my crap in I would certainly not be using this facility or any Heartland facility in the future and will let everyone Ii know to only go with local because this company does not care about customer service especially when they can't pay someone on a Saturday to answer a phone. By appointment only is a joke. I didn't force my code not working so how was I supposed to know I needed an appointment. Just a pure joke of a company.

Recommended: No

Very clean

It was very clean. Getting around Units is very easy

Recommended: Yes

Very nice place

Very clean and dry place to store our stuff and a very friendly staff

Recommended: Yes

Nice location and clean!!!

Clean. Gated entrance. Pin req to get in and out. Friendly customer service. Easy online rental with quick follow up call from facility to ensure everything went good. Pod was clean.

Recommended: Yes

Nice clean unit.

Hard time closing door. Very frustrating.

Recommended: Yes

Great price

Clean & affordable Storage units

Recommended: Yes

NEW feel

Our unit. Looks and feels new, very impressed

Recommended: Yes

Unit too small for price.

I love how they got mw in so quick but what i dont like is thw size of the unit. 5??×8 is way smaller than it looks. Unit will work. Tho. Owners were very nice thank you.

Recommended: No

Too far out jn country.

My gate code didnt work . and couldnt get office to anser the phone had to use temp code. The space was not very big one load n it and it was full lookes around and I seen all kind of units available.

Recommended: Yes

Excellent service

Bill was very helpful when i was unable to sign up online!!

Recommended: Yes

Good choice!

I initially couldn’t find website to check in but when I did process was simple. Thanks!

Recommended: Yes

Nice area

I like the gated area and security.

Recommended: Yes

Very clean

Nicest, cleanest facility you'll ever use. No pets problem, no water problems, and ice security cameras. Also the 24 hour gate code access is very convenient.

Recommended: Yes

Affordable and easily accessible yet still protected.

Everything is great. Affordable pricing. My code didnt ever work but when I called someone set me up with a code and that one works just fine. Easily accessible.

Recommended: Yes