Nov 25, 2017
A great, personal experience
This was my first time renting a storage unit and I was in a bit of a rush to reserve and begin moving in due to unforeseen circumstances around the holiday. The store Manager was so flexible, friendly, and really went beyond to help me. She gave me a tour, answered questions, and guided me through the process to finish the reservation once I was at the store. It was a GREAT overall experience!!!
Mar 14, 2017
Clean, easy to navigate, friendly staff, but long process
Only negative part of my experience was the PCs. The process that normally takes 10 min to complete and secure my unit took over an hour due to both of their computers crashing at least 4 times.
Aug 31, 2016
Very clean and safe storage place.
Aug 03, 2016
Decent storage, great people, alright price.
On move-in day, I got to the storage unit about 30 minutes before they closed, and the lady working the front desk was very kind and helpful. She got all the paperwork done in about 10 minutes, including selling me a lock for my door, and I was on my way.
The facility itself can be a little confusing, but she was very good at explaining exactly how to get to my unit, so that wasn't too bad. They've got a drive-in loading area, capable of holding a full 18-wheeler, so no matter what you're storing, you will probably have no trouble bringing it in.
When it comes to the unit itself, well... it's a storage unit. Metal walls, concrete floor. No ceiling, though. Just a sort of chicken wire fence.
In all, I'd say it's a pretty good storage facility. I'd recommend it.
Aug 01, 2016
Does ambience count?
Facility and building nicely updated and office a better place to wait for service than U-Haul in Forest Park or Public Storage in Elmwood Park. Pricing was my inducement to use this location. rw
Jun 27, 2016
Excellent facility. Easy access to move belonhings.
LifeStorage is the best in customer service and acessibilty.
Jun 23, 2016
Very friendly. Made it an easy process.
As soon as I walked in the guy working the desk was extremely friendly. He took me to the unit first to make sure it would meet my needs. He made it very smooth and easy to rent the unit and helped me out even when I moved in
Apr 18, 2016
Good pricing, clean and convenient
Staff was friendly and efficient. Building is very clean and organized well. Loading carts were a huge help.
Mar 20, 2016
So far so good. I like the rates and the area.
Feb 26, 2016
price for place was short did not tell abo ut deposit
person was nice but was up set about not receiving full price disclosure
Jan 20, 2016
My experience was very pleasant. I was helped by Jason Curry and he was exceptionally nice, professional and courteous. He made sure all my questions were answered and he was well informed about everything I asked about. I felt that if I had any other questions that I would come back to Jason and he would make sure it was resolved. He made my rental experience with this facility well worth my selection. Hats off to Jason Curry!!!
Jun 12, 2015
Roles and Jason were great, thorough, and worked as a team.
Jun 01, 2015
Would highly recommend this facility to anyone in need of extra storage.