Stor-It Foothill Ranch

Top notch service

I've rented at a few other places and left because of service and or security issues pretty quick, none of those issues exist here. The service I've received was immediate and impeccable with a clear open line of communication. The facility is always clean and maintained. When I leave I feel comfortable that myy things are safe and secure. I highly recommend using them for any storage needs.

Recommended: Yes

Great service , highly recommend.

Great experience . I would recommend this location.

Recommended: Yes

Perfect for my needs

Staff is very helpful. Found the perfect size unit for my stuff at an affordable monthly price. Would highly recommend.

Recommended: Yes

Quick, clean, and efficent!

The on-site managers were wonderful to work with and both the facility itself and the area around it are great!

Recommended: Yes

Secure and clean

Very secure facility that is very clean. The staff are very friendly and helpful. The price is very competitive for the area.

Recommended: Yes

Positive experience

Jean and Richard with Stor-It made my move in experience seamless. Thank you to both of them.

Recommended: Yes

Best price and move in deal I could find

They were very helpful and tried to get me the best possible price they could on a storage unit that fit my needs

Recommended: Yes

Love the place. They we’re very accommodating and easy to work with.

The managers were very kind and got us checked in immediately. Would definitely recommend this storage facility to a friend

Recommended: Yes

Awesome

Nice facility. I would recommend this storage to my friends and family.

Recommended: Yes

Extremely friendly and helpful staff

The lady at the front desk was very friendly and helpful, and she made the check in process super easy.

Recommended: Yes

Good storage facility. Clean and appears to be secure.

I initially had a small issue with not being given the gate code when I first rented this unit, but this issue was remedied.

Recommended: Yes

Friendly staff, clean facility

From start to finish the personnel at the facility were welcoming and helpful. The facility is in great condition and easily accessed.

Recommended: Yes

Clean, affordable, good choice.

Simple, affordable, but not thrilled about upstairs unit and door handle sometimes hurt when you open it.

Recommended: Yes

Smooth move- in.

Smooth move in - thanks for the free use of the truck!

Recommended: Yes

very clean and very friendly people.

The employee's are very friendly and very helpful. The facility is very clean. I'm happy with my decision to use this storage facility.

Recommended: Yes

Friendly and helpful

The staff was helpful and had great advise about how to remember important numbers . I even got a discount I didn’t count on

Recommended: Yes

Very affordable

I will recommend this storage to my friends. The staff are friendly, the place is clean, affordable price.no hidden charges and safe place

Recommended: Yes

Excellent customer service. All paperwork handled quickly.

I would definitely utilize this facility again

Recommended: Yes

very positive experiene

Debbie and James were very helpful and friendly. I especially like the ease of access to my storage unit.

Recommended: Yes

Friendly, excellent customer service

I had a great experience when I went to go I spent and confirm my storage unit. The two individuals I spoke for were very nice and friendly. Stor-It showed a lot of admiration for veterans as well, which meant a lot to me. I would recommend this place to anyone.

Recommended: Yes

Very easy to work with

Least to work with. Friendly staff. Fair prices

Recommended: Yes

Low price, clean, nice units.

Low price, clean, nice units.

Recommended: Yes

Very friendly and facilities very clean

The facilities were well-kept and the location was very convenient. The staff were very friendly and helpful.

Recommended: Yes

Cheap price but you pay for what you get.

Like I said in the title it's cheap to rent but you get what you paid for. It's not very cleaning and very very outdated.

Recommended: Yes

Great location and service

Great location and customer service.

Recommended: Yes

Great People!

Staff/Management very helpful and knowledgeable. I am glad I found this place. Wendy is the best!

Recommended: Yes

Good Move to the Storage Unit/Facility

I came in and filled out the paperwork on the same day I moved and was able to use their truck which was great. Was given plenty of time with the use of the truck so didn't have to rush the move in. Ken was very helpful and got a cart for us and also offered water to drink on that hot afternoon. Great experience overall!

Recommended: Yes

Great Access Hours

Clean Friendly staff Great access hours Variety of storage spaces Good prices

Recommended: Yes

Close to home convenient,friendly staff

Good experience made it easy for me to pick a unit

Recommended: Yes

Recommended: Yes

great service

Employees are very friendky and helpful. Good deals. Clean

Recommended: Yes

Managers are accommodating and great to work with

Storage is clean, accessible and secure Managers on site are great to work with and very accommodating. Pricing is good

Recommended: Yes

Property Managers are pleasant and easy to deal with

GREAT securityj, cleanliness and excellent pricing. Great storage facility and property msnsger

Recommended: Yes

Very clean and organized

The staff was very helpful and explained everything in detail.

Recommended: Yes

Best storage facility ever!!

The staff is very nice. You cannot beat the free truck and lock. Nobody else offers that! And the least expensive!!! What's not to like?!

Recommended: Yes

Recommended: Yes

Very easy and pleasant to do business with.

Recommended: Yes

Besr customer service!!!

Great customer service. Explanation of documents. How storage could assist with anything. Eager to answer any questions.

Recommended: Yes

Recommended: Yes

Professional,Affordable,convenient and a Safe place for storage.

I've been using Foothill Ranch Strorage for Six months .Its been Great!

Recommended: Yes

This is how all storage facilities shoul want to look.Very clean and orderly.Friendly Staff !

Definitely one of the Best storage facilities in the O C..Keep up the good work!

Recommended: Yes

Al was awesome, helpful and professional. Everyone has been pleasant and helpful. Would highly recommend it! Thank you!

Recommended: Yes

The staff was wonderful !!!!

Recommended: Yes

Stor-it in Foothill Ranch, courteous, efficient, clean. Customers valued.

Moved from another facility where I had TWO units, condensed and came to Stor-It and am saving a lot of personal strife. These people are considerate and courteous, especially Kim. No drama, they will do whatever they can to help. All units here are street level, clean and secure, right across from Fire Department. I would recommend them to ANYONE needing a place to store.

Recommended: Yes

Quick a painless like it should be!

Just moved in over the weekend, and I was in and out in less than 30 minutes. Al at the font desk made sure all the paper work was done quickly because I told him I had a soccer game to get to. The price of the unit I needed was reasonable and the facility is in a great location. Looks clean and secure. I would recommend people take a look at the facility if they are looking for storage.

Recommended: Yes

Recommended: Yes

Theft is rampant here

I found out half my stuff was stolen when I went to my unit yesterday. Apparently theft is rampant and upper management could care less. If you want your stuff stolen, I highly recommend storing it here. The old managers Kurt and Robbie were great but they are long gone after seeing that the corporate office only wants filled units to earn income but could care less about a theft problem. My lock was blatantly broken which management said did not in any way make them think there was an issue (besides the fact that the burglars left stuff hanging out under the door and management didn't think anything of that either.) They claim they walk the units almost everyday and yet it only took me one second to look at the damaged lock latch and know I had been robbed while it looked normal to them. I was told the police would need a subpoena to get video footage - clearly management doesn't care and does not want to help. They just want full units and are happy to rent to anyone even if they look like they might be a Thief. The great former managers left after saying there were 15 thefts in a few months due to corporate demanding they rent to anyone.

Recommended: No

Overall experience was very nice, the staff is very helpful. Very clean facility and easy access.

Recommended: Yes

The facility was very helpful!

Recommended: Yes

CONSTANT PRICE INCREASE

First, I'd like to point out that Kim offers everyone a $25.00 discount to.write a positive review about her, so her reviews have been bought.. 2 months after I moved in Kim raised my rent 40%. She offered to give me a discount if I wrote a positive review, and offered to change the paperwork into another name to take advantage of the new advertised lower rate. She charged me a $15.00 admin fee, but 2 months later she raised my rent again. She pretends to be nice, but if you do some research you will notice she is not a nice person. I have called corporate, they have no interest in the customer.

Recommended: No

Easy Peasy! Didn't take long for the paperwork so we were able to get the truck and be on our way to fill up our unit. All questions were answered and the managers were very nice and helpful.

Recommended: Yes

Recommended: Yes

As a retired teacher Grate A The managers Kim and Al go out of their way to help and show the facilities

The facilities are well maintained...clean and airy. Easy access to any locker. Prices are in line with other storage facilities. Availability to lockers to meet your needs. Been a customer for many years... and honestly I recommend this place to all that are considering storage. Managers Kim and Al give you the feeling that you came to the right place... No pressure selling... Just answers your questions.

Recommended: Yes

Such a easy storage for a difficult move!

Everyone was super nice that I spoke to! Kim is a great asset to have there on the property! I was pleased that they offered a free truck rental upon move-in for certain size units! They were a great help to me on short notice!

Recommended: Yes

Very good!!!

The people are great and friendly. The facility is great and their prices are very good.

Recommended: Yes

The two people that run the place are awesome they were very nice and they were very helpful when we were trying to figure out what size unit we needed.

Recommended: Yes

GREAT PLACE

Fast response, wonderful and helpful staff. Best price and deal in Costa Mesa.

Recommended: Yes

Customer Service was amazing, they were very helpful. I got a unit too small, and they painlessly switched me to a larger unit.

Recommended: Yes

Love it

Very professional and for my first time storing experience it has been very good. The staff is very helpful and cooperative.

Recommended: Yes

I have to say that I was shocked at the level of customer service at this facility, the staff was so helpful and treated me like family! I have not seen this type of customer service in many years and it is a breath of fresh air! I made a quick initial decision to come here for the prices but its the obvious care and concern for their customers that will keep me here.

Recommended: Yes

Clean, Presentable and Great Staff

I signed-up yesterday for a 10'x20' storage and was received cordially. The managers were helpful in everyway they could. The palce is metaiculously clean and presentable. I recommend it to anyone looking for to rent a self-storage.

Recommended: Yes

Great facility, great people

I was in the need of a storage facility and couldn't be happier about Stor-It in Foothill Ranch. The place is very clean and the people were so nice.

Recommended: Yes

Cheap and Clean

The staff is very helpful. The grounds are kept very clean. The price is very fair. I've been back and forth loading the storage and found no weirdness whatsoever. Good find here!

Recommended: Yes

Safe,Secure, Clean, Great Staff

I have been very pleased with finding this storage facility close to my new home. I am impressed with the staff. They are friendly, knowledgeable, and care about the appearance of this property. It shows! Good value for your money.

Recommended: Yes

Best Managed facility on the planet

Robin & Kurt have set a new standard for how to manage a storage facility. Prices are outstanding and the facilities are clean and cared for. Best value in the county.

Recommended: Yes

Affordable - Friendly staff

Staff was great. Very helpful. Facility was spotless. Unit was about half the price of other storage companies in the area.

Recommended: Yes

Cheap and friendly

I was amazed to see how cheap units were here. The unit I rented was about 1/2 the price of many of the other listings I looked at. Everything is safe, clean, and secure. The people that helped me were very friendly and helpful. I love this place!

Recommended: Yes