Denise Duggan
Jul 13, 2023
Would recommend this facility most definitely
The office staff were extremely helpful and friendly, the units are great and the actual overall site very well maintained. Feel very confident with our belongings in there storage units. Would fully recommend!
Recommended: Yes
Lynn Wright
Feb 19, 2023
Works for me
Staff was very helpful and polite. Facility is very secure and clean.
Recommended: Yes
Greta Jones
May 01, 2022
Excellent place!!
Amazing place!! Excellent staff and customer service. Super friendly and perfect location.
Recommended: Yes
Songwriterdude
Apr 23, 2022
U-Haul is #1 in my book!
David was Totally Awesome! He explained everything to me in detail and after I told him what i was putting in the storage area, he told me what size I would need and automatically found one close to my location and reserved it for me right away, give him a raise!
I've dealt with U-Haul in the past and I was very happy with them back then and I'm very happy with them right now! Samantha was very nice and friendly and also explained everything to me in detail, give her a raise too!
Recommended: Yes
Kathryn Mckee
Jan 17, 2022
Great to store at East Penn Self Storage!
Staff is very professional. Storage unit was very clean. It's a safe place to store whatever you need bring.
Recommended: Yes
Drena Romberger
Sep 06, 2021
storage
storage unit is fine for my purposes
Recommended: Yes
Trevis Sue Thacker
Aug 25, 2021
Good experience
The lady was very kind,friendly and helpful. Facility is clean and is working well for me. The cost was affordable and conviently located. When I called the conversation was clear concise and the details were laid out well. It was a very good experience!
Recommended: Yes
Alan j Martin
Aug 21, 2021
Fast and easy
The customer service was exceptional, fast easy no hassle
Recommended: Yes
Anthony j Reno jr
Jul 26, 2021
Need to store me car.
Nice place, clean and easy to get in and out of.
Recommended: Yes
Sandy Barbieri
May 09, 2021
Very convenient and friendly
Excellent friendly service. Very accommodating. Had everything handled with a phone call and it was very easy and convenient.
Recommended: Yes
Joe kopp
May 03, 2021
Easy process
It was a good experience and went easy
Recommended: Yes
Caitlin Angstadt
Apr 04, 2021
Very fast in booking and friendly staff
I booked it online it was the best one I could find for the price that I was able to afford. They have a promotion going on if you pay for 2 months up front you get 15% off. The unit was bigger then I imagined for a 5x.5. The lady that was working was so helpful and friendly.
Recommended: Yes
Alicia
Mar 28, 2021
Easy to work with and a great experience
The reservation process was super simple and move-in was seamless! We were shown the unit before having to pay, which was really nice, and they offer additional insurance for a low cost just in case (which is optional). Very please with the whole experience!
Recommended: Yes
Lee Simpson
Jul 21, 2020
Best price in the area for well organized and clean facility
I researched all over and found this to be the best value for a climate controlled unit which I needed to protect my furniture. The folks were very nice to deal with and the business is well organized. I just put my first load in yesterday and the setup is very good, the room clean and nice and tall. Their directions were clear from when I had gone to sign up so we breezed right in without needing any further assistance from staff.
Highly recommended
Recommended: Yes
Melissa
Jun 21, 2020
Excellent staff!
The woman who helped me was very nice and helpful. Answered any questions I had, explained everything very well.
Recommended: Yes
Jeff Rand
Sep 07, 2019
Fast setup, easy move in and helpful staff.
I got a unit and moved in the same day. No mess, no fuss. Friendly staff.
Recommended: Yes
Mark
Aug 14, 2019
Efficient check in
The person who greeted us at the facility was extremely friendly, courteous and knowledgeable. Made the process smooth.
Recommended: Yes
Mary Lou Boyle
Apr 22, 2019
Excellent customer service experience
Very helpful and knowledgeable. Explained everything and walked us tour storage area which we found to be too small-she helped us and showed us the size we needed and that’s what we went with. She was patient,kind and courteous.
Recommended: Yes
Christine
Dec 30, 2017
Excellent customer service, easy rental, very clean facility
We were able to walk in and secure a climate-controlled storage space within 30 Min. The representative walked us through the facility and was very knowledgeable and able to answer all of our questions. Move in started same day.
Recommended: Yes
Justin
May 23, 2013
Very great customer service. Quick and clean mentality. Understands need to move quickly, provided great answers to questions. Facility easy to find, easy to use. Storage unit perfect.
Recommended: Yes
Lily
Apr 12, 2012
Clean, quick, safe
I really like the service I received from a particular person and unfortunately I forgot her name. I went on a saturday to rent a truck and got a different person who I didn't really care for. She was not answering my questions throughly and kinda blowing my questions off.
Recommended: Yes
