Feb 21, 2023
Price was amazing for the size unit i received!
Feb 02, 2023
Its a storage
Online reservation was a great and painless as i hate talking to people on the phone. Ladies at the front desk were nice and polite while explaining that my unit was next to the elevator that was out of service currently. The only negative situation that I have to say is don't buy a lock and think you can return it even if it hasn't been opened. They don't do returns. The big wigs at corporate should rethink this. Other than that my unit had a lot of dirt in it and the lock itself on the door is kind of messed up so you have to play with it for a minute just to get it to go in place to put a lock on it.
Jan 30, 2023
Not as advertised
Your website said there was a loading dock which was not the case. Also one of the elevators was broken and there was only 5 carts for the 3 story building.
Jan 30, 2023
My move in experience
Jessica was patient with my questions and handled the move in from A to Z professionally and effective. Thank you Jessica for a smooth experience. Will recommend to others.
Oct 14, 2022
Excellent in staff, facility, and value
The facilities are secure and clean. The value is very good, certainly competitive rates. The staff is very helpful as well. The only thing I could mention to improve on is that I tried a couple times to check in in person, and found the hours were not always accurate for the office. After a couple calls, someone was able to check me in over the phone which was a very simple process, but if that was given to me up front as an option that would have been helpful. But now knowing that is an option, I'd highly recommend this place.
Sep 23, 2022
Great storage units
I've had a unit here for years. Great office staff and no issues with units or access. Convenient location.
Feb 25, 2022
Booking was fast and easy.
Booking was fast and easy. Alex in the phone was great, and Lisa at the facility was very helpful.
Feb 02, 2022
Very clean and well kept property still looks brand new inside and out. Jessica is a wonderful associate very understanding to our circumstances and flexible.. I would absolutely recommend this place to everyone else and find the pricing more than more than fair
Lee T Moore
Jun 21, 2021
Great experience keep up the good work
Good customer service, nice and friendly.
May 25, 2021
worked for what i needed
worked for what i needed. and the facility was clean and easily accessible.
May 07, 2021
Paperwork and tour was flawless
The ladies were very friendly, respectful and helpful.
Apr 21, 2021
Jessica allowed my entire unit to be rained on and ruined
Do not ever put your things in this facility as state that yoor he items will be protected. Especially when they push their insurance plan I donât write a report to help the consumer. This facility knew that they had a leak in their ceiling and it was raining on my interior unit all over my furniture and allowing things to mildew mold and parish. They never fix the issue while I was in California and I come back helpless. She/Jessica was not concerned and did not ever address the issue. She didnât even offer to have my items moved while they assess the problem to fix that issue. They charge me $133 a month for ruining my home and furniture items. Iâve yet to receive a call from their district manager, Jessica which is completely useless, or their corporate office. The insurance they pedal for your unit have neglected to call me back as well. It has been a nightmare and I am stuck without furniture and ruined/molded other things that were absolutely necessary to try to restore. I had to buy a mattress that sits on my floor. and my childâs memorabilia. After being in California helping the wild fire victims Iâve seen everybody lose everything theyâve had so Iâm thankful that Iâm not a victim of a fire but all the things I get destroyed in fires such as photos pictures baptismal gowns, there isnât a price for those things... those you canât replace. Iâm sitting helpless with this company AND now Iâve got to fight the insurance. Still no customer reach out plan or any kind of help to me. No oneâs called me back aunt Iâm about tired of taking it.
Lindley blanche whitehead
Dec 21, 2020
Very clean and spacious. Would for sure recommend
Jan 07, 2019
Excellent Facility with Excellent Customer Seevice
The ladies in the office are always so friendly and helpful!! This is the 4th unit weâve rented from this facility and the customer service is alwYs top notch!!
Mar 12, 2018
This is a great place at a great price!
The staff was very friendly. Great price for a climate control!
Feb 17, 2017
Clean, covered entry to storage, great people, good price.
Feb 11, 2017
Easy online reservation. Got here a day early so went by. No problem. Moved right on into the unit. Great price. Great people.
Feb 10, 2017
clean, easy access, the office people are awesome.
Feb 08, 2017
Grounds are clean so are units, price is good, the people are awesome.
Feb 07, 2017
Very clean, gated access, wonderful people
Jan 26, 2017
Great storage, low price
Large, clean units in a secure facility at a very reasonable cost
Jan 24, 2017
Great customer service
I just started storing my stuff here but so far so good. Lets hope it stays that way.
Jan 19, 2017
Great place to store
Clean, roomy and great pricing. Customer service is great. Couldn't ask for a better place to keep my treasures!!
Jan 18, 2017
Service great. Huge units, little price. Love this storage faculity
Jan 17, 2017
Great service, large unit, low pricr
So glad I rented from you. Will recommend to anyone needing storage
Sep 07, 2016
Great customer service
I arrived at the storage facility with a truck full of furniture just hoping a unit was available. One was! The gentleman there who assisted me (I wish I'd caught his name) at the Olive Rd./Davis Hwy location in Pensacola, Fl was incredibly helpful. The storage unit and overall facility is very clean and organized. I feel comfortable leaving my valuables there. I did forget a lock and this man promptly supplied me with one to use (lifesaver). Thank you for an overall great experience, I will recommend you!
Aug 25, 2016
I had no issues whatsoever getting my storage unit.
The woman who helped me yesterday was every very good at explaining everything, and was very friendly. I do not remember her name but waned her efforts to be recognized.
Aug 01, 2016
Clean and friendly
Fast service, welcome face, and very knowledgeable. Carts and freight elevator to move you up floors.
May 15, 2016
Fast courteous service, clean facility, well lit, no bugs. Also said if we needed to change size of unit (up or down) they would happily assist.
May 05, 2016
Simply Storage called me to confirm my booking and talked me into upgrading to an 8x5 unit, For this they promised me a 50% discount for May. Now it is time to pay they have reneged on that deal and have hounded me for full payment. It is too late now as my college age son already has his stuff in there and is on his way to DC to stay with us. I would definitely not use this company or facility again as a matter of principle.
Apr 27, 2016
Everybody is very nice and courteous. Easy access to property.
Apr 20, 2016
Great customer service! Good prices! Nice space
I did not end up getting the unit that I originally planned and thought I was going to get, but it worked out for the better because they were extremely helpful and were able to find me one a little larger and it didn't break my bank to rent it. The property is very clean and well-kept compared to other places I have been. :)
Apr 06, 2016
Jose was great to work with on our storage unit.
Mar 24, 2016
I just stopped in today and rented a unit. Manager is very nice and facility is super clean! The buildings are built to withstand hurricane winds! One of the best storage facilities I have dealt with in 4 states!