Feb 21, 2023
Great fast affordable service
Gets the job done. Secure but not too strict many added benefits
Jan 27, 2023
Quick and convenient
Very easy and affordable. Would definitely recommend to a friend
Dec 31, 2022
Easy but entrance is on hiwy 1 not on Yonge street
Friendly and competent staff clean facilities
Dec 08, 2022
The staff was very helpful and unit was just as specified and clean.
Nov 07, 2022
Helpful and friendly staffââââââââââââââââ-/-////
Oct 28, 2022
Was satisfied..wish I'd gotten larger one
Liked the unit...staff was very nice and helpful....smaller than I thought so wish I'd gotten larger one but just wasn't sure of amt of items to be stored. It wasn't far away and was clean and easy.
Oct 14, 2022
My previous storage unit was flooded during Hurricane Ian so I had to quickly find another storage facility. I liked being able to check availability and reserve, complete paperwork, and pay all online. I set up automatic monthly payments online so it's pretty worry free. I am paying more for a smaller unit than I did at my previous facility, but their prices are comparable to most other storage facilities in the area.
Willie Foy Brooks Jr
Oct 10, 2022
Lisa was awesome, made me feel at ease, very very
I would recommend this facility to anyone needing a storage,a pleasant experience. Lisa was definitely awesome.
Sep 15, 2022
Very helpful staff!
Excellent customer service and I highly recommend this storage facility!
Aug 31, 2022
Best Storage Around
Very sweet receptionist, she was fast and concise. The storage unit was easy to access and CLEAN. When you enter the building you have access to a flat top cart which was a great help!
Aug 02, 2022
Good and friendly customer service
Good pricing, clean unit, friendly staff
Jun 28, 2022
I was under pressure, stressed, and with little time to spare. The office called immediately after booking online, was helpful, super cool friendly, and professional. Ran the drill on access and locks etc, and never missed a beat on information, without rattling my ear with upsells, or time wasted. So incredibly compassionate to my unique situation, it was effortless and easy and all because the customer service was positive, happy, and compassionate without going over the top. In fact, it may have been the authenticity of the representative, and the organic natural way she went about doing business that made it an amazing, if not refreshing customer service experience. She wasn't scripted- she was authentic. WE NEED MORE LIKE THIS IN THE WORLD!!
Feb 28, 2022
Customer service was very nice.
Storage and facility was clean and organized. Customer associates were great and very nice. I also like the location.
Feb 09, 2022
Affordable, Convenient and came through for me in my time of need.
The process of booking this storage was perfect. The staff was friendly and I was able to move in smoothly. Also, the price is just right! I moved my items from another storage with worse service and higher rates.
Nov 05, 2021
Definitely would recommend
The staff was super nice & helpful, the facility is clean & convenient...also most affordable in the area.
Sep 11, 2021
Staff are very friendly. Drove back with me to the unit to show me where it was.
Aug 26, 2021
A+++ storage facility
Nice friendly and clean would recommend to anyone!
Aug 22, 2021
A clean place with friendly people.
I recommend this business to anyone looking for storage.
Jul 18, 2021
I am happy to find this storage close to the place i am living
The lady on front office was very nice and help me in everything.
Jun 24, 2021
Needed that day
They are awesome and clean great staff!
May 26, 2021
Very nice staff
Was told lights at my unit were just fixed but they are still out.
Apr 12, 2021
Easiest experience, great customer service
The website was very easy to reserve a storage unit (we reserved and inside climate controlled unit) and had a very quick follow-up by the store manager to make sure we understood the requirement, price, and process of renting a storage unit. She did mention that the units are on a first come-first served basis, so the reservation does not guarantee a specific unit. Once we arrived, she was very helpful and got us into the unit in less than 15 minutes. Good location, good access to the storage units, clean facility.
Apr 07, 2021
Great staff and clean place
Love that i chose these storage units very clean and great staff
Mar 08, 2021
Friendly Customer Service Repesentatives.
The Woman From New York Who Helped Me Was Excellent. She Made Me Feel Right At Home. I Look Forward To More Interaction With Her. I Would Recommend This Facility To My Friends.
Feb 24, 2021
The lady that help with what I needed was very helpful and very nice.
the lady that help with what I needed was very nice and helpful. And she took her time to help me fuger out what size I need and she sit and talk to me cause I think she really new I was under a lot stress. Thank yawl very much for her.
Jan 09, 2021
The lady at the front desk was very knowledgeable, helpful & sweet.
The lady working at the front desk in the office was a very pleasant person. She was amazing and very helpful. I could have used the pricing a little bit cheaper but my overall experience was fantastic. I would recommend your facility to a friend.
Dec 31, 2020
Everything was easy like its supposed to be
David E Palmer
Dec 24, 2020
Good price, nice people
All went smoothly, staff was very nice and helpful. In and out very quickly.
Dec 17, 2020
Very helpful staff, good rental rates.
Very helpful staff, good rental rates.
Jun 24, 2020
Needed Last Minute Storage
Quick, online reservation seamlessly finished onsite. Unit exactly as expected, store manager Courtney was super helpful, professional and made the process of the rental easy to understand and painless!
Apr 01, 2020
Great customer service experience and very helpful
Great staff and location great customer service experience and very helpful
Jan 30, 2020
Good value for needed storage
Jan 28, 2020
Great, secure storage
Very pleased with our choice in storage areaâhave a variety of units.
TV Guy Guido
Nov 26, 2019
Great Value and Staff!
Registering online and move in with the staff was a breeze! Thanks for your assistance!
Meg M Winkler
Nov 02, 2019
Neat. Spotless. Secure. Great staff!
We were thrilled with the security and cleanliness of the unit. Thanks to the staff for their friendly, professional help via long distance initial conversations to the day we moved in!
Sep 27, 2019
best choice I made
I am so glad I came here the two reps were just fabulous . they made this so easy for me
Jul 29, 2019
Best prices anywhere!
Very nice facility clean dehumidified storage units for a great price! The staff was courteous and helpful as a matter of fact the trainee who helped me did a fantastic job.
Jul 03, 2019
Great price good service
Easy move in, great price. The lady that serviced me was very nice and helpful.
Demar W Neville
Jan 21, 2019
Nice friendly staff
Clean and efficient facility. Secure spaces, roomy and clean.
Jan 29, 2017
I found it very helpful & safe.
From the time I got there I realized how safe it was. I was immediately helped & serviced. Overall I find this storage unit to be very reliable & covenant .
Aug 13, 2016
Best prices, friendly staff, safe environment
The price was the best out of every other competitor. The staff was expecting me after my online reservation. Made me feel very welcome. The property and unit was clean and comfortable. I felt very safe leaving my personal items and valuables in this storage unit.
Aug 08, 2016
Staff are very friendly, concerned gate has been broke since rental and lack of lighting
Jul 30, 2016
excellent customer service!
Feb 25, 2016
Jun 01, 2015
Has a few downsides. Lights don't work in the hallway where your storage unit is. Referral bonus doesn't happen and online payment site does not work. Corporate doesn't return calls.
May 22, 2015
nice and easy
Reservation done online. Quick call back, very helpfull
Dec 25, 2014
Shane was very friendly and courtious. The space for our trailer was more than adequate for our needs. Also, the facility was clean and secure. Last, the service that helped find the storage facility was amazing. Both in finding location and in customer service. Thank you, Gary M.
Nov 27, 2013
Very good. Employee very helpful
Jul 23, 2013
Jul 02, 2013
Notice the dates of these reviews. The good ones are very old. I rented a unit here last year and was very satisfied so I rented again this summer. The new mgr, Donna, has the worst possible attitude and demeanor of any property mgr I have ever encountered. They have been thru several of these managers over the last year. The a/c units are not cold, the same roaches are in the same places every time I go there, the same note is on the door saying they'll brb. I tried to make a pmt online for 10 days and no one there would return my call. finally, when I confronted Donna, she was extremely rude and informed me that her mgr, Tony Faircloth, did not have time to talk to me and had no intention of returning my calls or waiving any late fees! I never asked for any fees to be waived!!! She was so rude, I still can't believe it. She has no business in the service industry and I will not be renting there again even tho it is the cheapest. you get what you pay for! It's hot, dirty, inconvenient, and very unpleasant to deal with these people. I am moving out this month, my 2nd month, b/c my money is valuable and i'm not going to give it to these people. by the way, the turnover here is fast so hopefully Donna and Tony will be gone by the time you need to rent a space. Good luck!
Jun 25, 2013
May 22, 2013
May 02, 2013
Oct 09, 2012
Was impressed with the manager's genuinely personable demeanor!! Although she fills out the contracts all the time, she made it as informative and clear as possible.
Jul 28, 2012
People treat you with kindness and respect here. Basic security. Cooling storage recommended as my stuff is still fresh. Daughter stored in the out-side unit and within a couple month mold started to form on things, had to switch units.