Santiago Cordero
Apr 02, 2024
Found a dead rat (about 5") 2 storages down outside
The worker was nice, but as I was heading to the storage I found a large dead rat 2 storages down outside
Recommended: Yes
David
Oct 27, 2023
Very helpful staff and seamless rental process
Easy going helpful staff and very knowledgeable. Highly recommend this location for long term storage.
Recommended: Yes
Sheri Veland
Dec 24, 2021
Appreciated
I'm glad I chose to use Public Storage... It was easy and very clean, I had to change my rental type unit I brought more then I had planned but it was hassle free no Problems..Luis, helped me at check in & was very helpful!! Thank You
Recommended: Yes
Leroy
Dec 03, 2021
Luis was exceptional
Luis is a classic customer service professional. He is very charismatic, offering great reception. He is very knowledgeable and business like at his job. He is very proficient and accommodative and makes storage simple.He is the ideal person to do business with.
Recommended: Yes
Althea
Dec 03, 2021
Great experience
Wow!! the reception we got from Luis was professional, he was very knowledgeable on procedures to follow. The storage space was clean.
He is the ideal person to transact this business with.
Recommended: Yes
Kendra Belvin
Nov 13, 2021
Thank you for having such great customer service.
Great location and clean storage units.
Recommended: Yes
Gwendolyn Jennings
Mar 22, 2021
Great experience
The day I arrived everything went well could not ask for a better experience. Cass was very helpful the day I arrived, thanks again.
Recommended: Yes
Jacob
Jul 09, 2020
Storage
Simple, quick, and easy, customer service and prices are very reasonable
Recommended: Yes
Isbel
Feb 04, 2020
Not a good place
Your stuff are not secured here! Not very friendly or useful staff!
Recommended: No
Carl
Dec 04, 2019
Great place, great price, great people!
Great place, great price, great people!
Recommended: Yes
Jonathan Murdock
May 23, 2019
Kim was extremely helpful
Kim was extremely helpful, she answered mine and my brothers questions with authority she made the paper work painless. she showed us the available packing supplies my brother found a few things that he still needed. she walked us to our new unit and made sure we would be please. Thanks Kim jon and gary
Recommended: Yes
Doug M.
Apr 25, 2019
The staff at this location is extremely...
The staff at this location is extremely helpful. Ready with answers for any questions.
Recommended: Yes
Scott Hackenberg
Feb 26, 2019
Orlando Storage
Very quick and easy access. More than adequate space.
Recommended: Yes
Lynn Springer
Dec 26, 2018
Nice
Nice, courteous, friendly people. Very helpful.
Recommended: Yes
Tamesha Jones
Nov 21, 2018
Very pleasant experience.
Very pleasant experience.
Recommended: Yes
Yaritza Rodriguez
Apr 12, 2018
Great customer service
Great customer service
Recommended: Yes
John Quinones
Oct 30, 2017
Making contract with Public Storage was ...
Making contract with Public Storage was satisfying. The move-in special offer, size of the unit, and monthly rental was most economical. The current manager and employee were very warm-welcoming. It was truly a pleasant experience that honestly I didn't expect. I'm glad I made the decision to choose renting there.
Recommended: Yes
Yoly Petit
Oct 06, 2017
Great service, nice people. Shatik was amazing
Recommended: Yes
Guanzella Scott
Sep 13, 2017
I recommend Pubic Storage. Shatik who is the property manager was knowledgeable, like he knew what he was doing when I was moving to the unit.. I had a good experience. I encountered a problem when I moved out, but Ebony was courteous and she did not give me any negative feed back, but helped me. And I want to thank Vince (Shatiks manager) who was understanding about my moving out. He actually called me when he heard about what had happened. I thank God for each one you. :)
Recommended: Yes
Michele B
Sep 07, 2017
The staff here was helpful and ...
The staff here was helpful and friendly. I am an HR Manager and I observed the manager training new employees and I was impressed with his patience and thoroughness. I would hire him in a second.
Recommended: Yes
Liz Sauer
Aug 08, 2017
Quick & helpful service. Staff was incredibly hospitable and friendly. I would definitely recommend this place to others.
Recommended: Yes
Rod Goesinu
Jul 29, 2017
Great service. Love the attention . Made moving so much easier. Thank you Ebony.
Recommended: Yes
Nd!zzle24 Nd!zzle24
Jul 10, 2017
While visting my unit at this property Brianna was very helpful and didnt mind helping me with my unit.
Recommended: Yes
Angel Villegas
Dec 14, 2016
Excellent Customer Service
I will say that Shatik provided excellent customer service and very thorough the only thing is when i went to use my storage the lighting was not working properly and i was moving my stuff in the dark.
Recommended: Yes
Charles Yost
Dec 06, 2016
Everybody is professional!
Everybody is professional!
Recommended: Yes
Vanessa Bradley
Aug 23, 2016
Great Customer Service explained everything!!!
The young lady that assisted me was new but she explained everything and I felt very comfortable with my decision to rent at Public Storage....Thank you so very much!!!!
Recommended: Yes
Lewis
Nov 03, 2015
Beware of Hiawassee Location
I initially went to the Hiawassee location in Orlando, FL but the service there was awful. The employee told me she does not get paid over time so she's leaving exactly at 6, the door is always locked and people are not generally in there. However, the sign on the door says the office is closed for an hour from 1:30 - 2:30 but it is various times of the day (I went a few times). The location on John Young has after hours access and the staff is way more helpful and friendlier. So if you must, go to another location and then you'll experience better customer service.
Recommended: Yes
Seth H.
Jun 03, 2014
Good place with low price, but the fine print includes their required insurance premium
The online reservations are easy to use. The confirmation email hints that your reservation is tomorrow, even if it's really a week away. The facility is easy to find and access. It looks clean and properly managed. The staff is friendly and goes over all the important details thoroughly. The only surprise was the insurance that each unit renter is required to buy through their provider, with a minimum of $11 monthly and a maximum of $15 monthly. Overall, I would recommend this company and facility based on multiple locations and a fair rate.
Recommended: Yes
Mary Dees
Feb 27, 2014
Customer Service is what sold me.
I had little knowledge when I walked in to discuss renting a storage unit. I left feeling like I knew a lot more due to the person helping me look at the different options and actually showed that she cared that I was completely happy with my choice.
Recommended: Yes
