Carmen Hernandez.
Jan 18, 2023
Outstanding customer service
This was my first time renting a storage unit. From the initial phone call with Carol till meeting with Shi who explained the entire process in detailed, the experienced was smooth and simple. Shout out to their customer service ethics.
Recommended: Yes
Carmelo
Jan 16, 2023
Great
The process was easier than expected
Recommended: Yes
Bobby
Dec 19, 2022
Thanks ð
Very nice and price is very good ð
Recommended: Yes
Robert Dilbert
Nov 19, 2022
It is clean.
Clean and convenient. Located in the area I was looking for.
Recommended: Yes
Marie
Jul 12, 2022
Move in
The young lady that took care of me was fantastic.
Recommended: Yes
Paullet Symes
Jun 10, 2022
Very supportive
Customer service was great. Very supportive team and willingness to get everything done on time
Recommended: Yes
Fred Koschara
May 16, 2022
clean, easily accessible facility, slow elevator doors, non-standard locks
Rushing to try to get some stuff to carry in the truck while also needing to arrive before the office closed, it became apparent I wasn't going to make it on time. However, the customer service people from the facility called and sent me a link through which I could complete the rental online. That saved me a lot of time, stress and mileage on the rental truck. I was curious why the caller ID on my phone said Extra Space was calling, but I didn't ask. However, when I got to the facility and found the padlock I'd brought to secure my door wasn't going to work - the doors use the same kind of plug lock that Extra Space uses for their storage doors - I realized that either "Life Storage" is a brand name for Extra Space or they bought (at least) the facility from them.
Pricing is good for now - but considering the shocking price increases I was hit with at Extra Space, I'm not sure what the future is likely to hold.
It was a pleasant surprise to discover this faciltiy is immediately adjacent to I-75, providing easy highway access - a definite plus.
The elevators aren't very fast, but considering the weight they're expected to carry, that's not a surprise. The thing that bugged me about the elevators, though, is when it stopped at the ground floor, it was a full half minute (every time) before the doors would open: Apparently the mechanism has to take a lot of time to ensure it's properly lined up with the floor or something before it decides it's a rest and the doors can be opened. (This wasn't a significant problem on the other floors, though.)
Recommended: Yes
Hayreden
May 01, 2022
A safe and clean place to put your stuff in.
I was greeted with great customer service. The place is well kept and quite. It is spacious perfect for me. A great place overall.
Recommended: Yes
Shay
Dec 17, 2021
Great place to store
Nice staff and place is spacious along with cleanliness.
Recommended: Yes
Ed
Nov 21, 2021
clean and secure
Just moved to the space , place is well kept . customer service was not bad staff was knowledgeable on unit and friendly , very secure cameras every where .
Recommended: Yes
Bianca
Nov 07, 2021
Excelent
Very friendly and helpful.I will definitely recommend this place.
Recommended: Yes
zac
Nov 06, 2021
Best storage for your money
Very convenient and clean facility. actually thinking about getting another unit. They provide there own specials locks which is amazing. Pricing is ok as well. Would recommend over any other storage facility.
Recommended: Yes
Valerie Tangui
Oct 18, 2021
Great & fast move in
There were no hassles when it came to me moving in ! It was a great experience & I found the best price in the area thanks to this website !
Recommended: Yes
