Oct 02, 2022
WAS VERY SATISFIED WITH OVERALL SERVICE
Jun 08, 2022
The storage place
My interaction with the employees here has always been great! I think the gentlemanâs name was Rob that was very professional. Thank you so much!
Jun 08, 2022
The customer experience I had here was nothing short of exceptional. I hope to do business here in the future.
Apr 04, 2022
Quick and professional
The agent was thorough and professional. The process was quick.
Mar 13, 2022
Great customer service
The guy was really nice and knowledgeable who checked us in.
Mar 12, 2022
Great customer service!
The guy was really nice and explained everything good.
Feb 25, 2022
All I could ask for
Nicole and her team were fast and attentive in meeting my needs and made my storage experience more pleasant than I was expecting.
Dec 20, 2021
Easy process, professional service
The Self Storage facility was in a convenient location. The staff provided friendly and professional service and a great discount
Nov 28, 2021
Great staff, spotless a/c unit, excellent value
Nicole the property manager was a delight to work with. She made what I thought would be a complicated process simple and quick. The inside a/c unit I rented was spotless, well lit and completely safe and secure.
Aug 16, 2021
First time Storage Experience
Overall good customer service however, I had to pay for insurance on my stuff and asked why must I pay for insurance if I don't want it?
We should have the option to get insurance or sign a form declining the insurance. We'll, after I paid the customer service person said I can bring in my home insurance declaration page. Why did she not mention this prior to being obligated to pay? They also have locks at a much higher price then your told you get a 25% off. They are still overpriced. There was a bunch of screws in front of my storage area but were removed promptly before my next return. That pretty much sums up my review.
Mar 30, 2021
Storage Ok - Simple process
Just what anybody would expect from an storage facility. A bit clunky but ok!
Nov 29, 2020
Very stress free and quick.
Very good costomer service for, I believe k. Nicole buntin helped me and made it a breeze and was so kind.
Nov 05, 2019
Friendly and knowledgeable worker. Simple process.
Oct 11, 2019
Great customer service, the unit is very clean
Sep 03, 2019
Best storage experience
Excellent customer service by the manager. Everything went smooth. Definitely will be back to this place
Jun 01, 2019
Price and service were in point
Apr 07, 2019
Best storage facility ever!
Never a shortage of wonderful service and lot is always clean! Great sizes of storage for excellent prices. Overall, would definitely recommend!
Mar 04, 2019
Wonderful service!! Best storage facility I've ever used!
Feb 15, 2019
Quick and easy check in. Very affordable.
Jan 02, 2019
Greatly appreciated and very well organized
I was very well please about how all my questions was answered and when I arrived Ms Nicold who was taking care of me made me feel very welcome she's truly a 5 star clerk
Jul 31, 2018
Excellent all around
Excellent all around. The spacing to drive in was a little tight with a 26 foot truck but that was the only downside.
May 02, 2018
Everything was great
Had no issues. Everything went smooth. They even have a can you can use for free, was too small for what I needed but if you only have a few things it would be great
Jan 05, 2018
had to wait as there was nobody at reception - lunch time !!!!!
surprise was the insurance that was mandatory. this insurance requirement is not communicated until your check in date - could be an offset to your budget as it is an added additional expense. worse part is that it does not cover your own content - ???? not happy at the explanation provided, why would one pay for insurance of the property as mandatory
Oct 04, 2017
Facility is quiet, well maintained & affordable
Robert is very knowledgeable & made this troublesome transition smooth & easier than I thought.
In fact, I will be renting an additional unit for our overflow items.
I popped into the office & jokingly asked...if a discount came with a quantity number of storage units.
I left the office smiling.
Sep 19, 2017
Price is a little high
The place is ok, I had rent in others storage facilities before and this one is ok,
Jul 03, 2017
Customer service was phenomenal. Could not be more pleased.
Sep 26, 2016
Great experience ! Everything as promised! Very happy
Everything went so smooth. Rep at Uncle Bobs had my paperwork right in the counter waiting for me. I was offered moving materials and a lock if needed . So happy.
Jul 25, 2016
The service we received was excellent and the units are easily accessible.
We were greeted by a very helpful , well informed employee. Units are clean. Service was excellent. Overall Bob's is the way to go.
Mar 29, 2016
Went very well...space was exactly as I expected and all moves went very smooth.
Jan 13, 2016
Awesome customer service
Great deal! Awesome customer service!
Dec 26, 2015
it is good
It is good.fair prices. Needs more ilunination at night time
Nov 13, 2015
Execellent customer service
The staff was very pleasant. The manager was very patient as her showed me where my storage space was located.
Apr 03, 2015
Shopped around and this was the best I've found! Friendly staff and very helpful. I liked how neat and clean it was all around! :)
Aug 28, 2014
Lettie is the greatest!!
This was an emergency move situation and I don't live in the area. Lettie was in constant contact with me and oversaw the movers unloading into storage, and took pictures for me and forwarded to my phone. I will highly recommend this location of Uncle Bob's Storage!
Apr 01, 2014
Safe and clean storage establishment
The staff is very friendly and helpful clean and affordable.
Jun 25, 2013
Jan 15, 2013
it was very nice, i did my reservation online and they called me 15 minutes after my reservation, the price didn't change. eveything went well.
Apr 02, 2012
Online Quote vs On Site Quote
The Price that was given to me over the price and the actual price given at the site were different. Once at the location I was given a higher quote!