Feb 08, 2023
Excellent Customer Service
The phone reservation lady Lindy found this facility for me. The 10x10 unit was within my price range. The facility is climate controlled, immaculately clean, has ample parking, has a truck bay with an entrance door right under the roof for easy loading and unloading in bad weather. Dina, the Assistant Property Manager, handled my check-in discounted reservation quickly, painlessly and efficiently. This facility has their own special, secure locking system for each unit. They sell the locks right in the office. Lisa, the Head Property Manager, was extremely helpful when I brought my first load of belongings to leave in my clean unit. I am thrilled with this ValueStore location and would highly recommend it to everyone.
Dec 27, 2022
Excellent customer service
The property manager Lisa was very helpful and patient. I would recommend the Pembroke Park facility to anyone.
Dec 03, 2022
Looks are deceiving
Although this was the closest and most convenient storage facility near my home, I ran around for a month looking at should I say less attractive locations which I believed would be less expensive. The day after Thanksgiving, and moving the following Saturday, I popped in to compare pricing. The place is GORGEOUS...for a storage. Very clean, temperature controlled, great hours, easy to acess, secure, reasonably-priced, and Friendly customer service. Walked through and booked within minutes. Thank you Dena!
Oct 08, 2022
I recommend this Storage
I have 2 units and I recommend this place for 2 reasons:
1.The whole facilities are very clean.
2. Lisa (property manager) is a great employee. She always very helpful.
May 16, 2022
Dina was very nice and helpful. Place was clean and felt like my items would be safe here.
Apr 20, 2022
Storage rental excellent service
Very helpful customer service and place is clean
Apr 07, 2022
I never rented storage and went to Public Storage first for advertising. And it was very dirty and expensive. I searched the internet and found yours. I was struck by the cleanliness and good condition of the building. The employees were very friendly, they took me to see my place before renting it, with the paperwork...everything was fast. If I had a bathroom my storage would live there hahaha ð. Highly recommended â
Jan 12, 2022
Easy no hassle move in process
Helpful staff, easy process, nice space, and accessible parking
Dec 22, 2021
Very good place, clean and easy to access.
The staff are very attentive and clear any dout we may have.
Oct 01, 2021
Never going back to public storage again !!!! Forever a value storage customer!!!!
Sep 14, 2021
Everything was flawless: booking, registration, excess even bottle water and coffee.
Aug 29, 2021
Clean facility nice staff large elevator
Aug 19, 2021
Strong customer service and a clean facility
Reserving online was painless, and the facility called me on my scheduled move in date to confirm I was still coming. I was shown a few different units and was able to choose the one that works best for me. Chris helped make the whole process smooth
Jul 28, 2021
You'll be happy here ! I was treated greatly on the phone and when I arrived.
May 17, 2021
Bait and switch
I was orginally offered a 5x10 for $96.00 or half price for 2 months. We had to upgrade to the next sized unit. I figure it wont be that much more and at half price for 2 months, plus i got the clerk the upsale. My wife paid for it. $175 for the next size up. Plus they gave me 15 days with no charge with 104 due on 1st. I guess this company has a 24 month calender. Then i check the bank statement, and low and behold a $50 charge. Bait and switch is what they do here.
May 11, 2021
This place is the cleanest storage I've ever been to which was my first immediate impression. Secondly the was the customer service experience was exceptional! Lisa, the manager, whom I nicknamed "LisaLisa", is the most professional and pleasant person to talk to. She is the best! You will not get dissatisfied with customer service or the ease of storage here!
May 10, 2021
Value Store It will definitely be recommended!
I was very please with the service I received. I was even more please with the secure and very clean facility.
Feb 22, 2021
This is a great facility to storage your belongings, Lisa was excellent on customer service above and beyond. Explain in details everything you need to know. Unit was available same day. Staff friendly and very knowledge. Easy access location and hours. Rental UHaul truck in advance easy to schedule.
Best ever experience with this facility.
Feb 14, 2021
Friendly and helpful
Was treated friendly and prompt. The staff were exceptional and I would reccomend.
Apr 24, 2020
Clean, spacious corridors, nice air conditioner.