Mar 04, 2023
Good reviews online. Very clean and nice.
Jan 11, 2023
FAST AND SIMPLE!
Good customer service, Jan helped us out. The process went smoothly, showed us different facilities so I could make my choice.Very helpful.
Jan 10, 2023
Secure, clean, and friendly staff
There was only one negative thing about my experience and that was the "insurance". Granted I understand that insurance is necessary or even required, however when reserving the unit there should have been something written somewhere about requiring it. Also when I spoke to a representative from Life Storage there was no mention of it. I was informed the day of move in and honestly was a little taken back with the prices of the 2 choices I had. I chose the lowest coverage of up to $4000 for an additional $14 every month. So my $48 unit is now a $65 unit every month.
Oct 31, 2022
Very nice facility
It had easy access and was well lighted
Sep 12, 2022
Easy and smooth
Jan was very helpful. Made the process easy and efficiently. It was a pleasant experience, no hassles!
Mar 20, 2022
First time renting a storage unit and the process was easy and stress-free!
This was my first time renting a storage unit. Jan made the entire process so simple and stress-free! He had a wealth of knowledge and experience. I learned quite a lot that day from him.
Feb 04, 2022
Convenient, safe, and clean space.
Life Storage made it easy for us to estimate the size of the unit needed, complete the contract and move in. The price for a climate controlled storage unit was also very reasonable.
Jan 17, 2022
Nice people service convenient helpful. Wish it was cheaper
Dec 09, 2021
Made moving easy!
This place was convenient and had outstanding customer service!! They really went above and beyond with their help and recommendations. They even came to check on my family and brought us cold waters as we were moving our stuff in!
Aug 08, 2021
Return customers and always satisfied.
The staff is always extra friendly and understanding. We will definitely be coming back again after this bout if we ever need storage.
Aug 01, 2021
very friendly, good service
Good experience, the only thing I found: very crowded! Was not easy to move in!
May 29, 2021
Was so treated with respect and helpful got back to me quickly and even called back with larger unit fro me. Had to find something quickly and thy were amazing. So accommodating and sweet. Would recommend to everyone
May 15, 2021
I love the customer service & cleanliness at life storage
Jan is a phenomenal employee with great customer service skills. I would highly recommend the orange city FL location. Check it out for your storage needs
May 15, 2021
Amazing customer service and cleanliness is top notch!!
Jan is amazing, at the orange city / deltona location. He goes above and beyond expectations in the customer service department. He made me feel very welcomed and answered all concerns and questions. I would highly recommend your storage facility. I'm very happy with my unit. I give life storage 5 stars. â
May 05, 2021
Prompt replies to my questions and helpful staff
Jan was incredibly helpful .. very easy process !
Feb 24, 2021
Move from beachside to Debary storage
This storage unit needs some work... the unit itself was clean and the space between the buildings were a little small. There are quite a few that had been taken out by fire damage. I felt it could have been a little cleaner (the facility in general) The office was clean and tidy. The associate was very nice and helpful. She had a difficult customer on the phone, I could tell when I arrived She handled the customer professionally was a little short but handled their questions effectively I could tell by the look on her face that customer was not nice at all. I felt the facility was older but decent for the price.
Nov 24, 2020
Bad customer service
Never used Life storage but needed to move some furniture quickly as it was getting late. Normally I go with Uhaul storage but Life storage was closer to my house.The older guy that help me was awesome great customer service & set up was great facility looks clean.. After getting my storage unit I got ready to started moving my items in as I opened up the unit & click on the lights I discovered 3 roaches on the floor in the unit I was about to put my valuables in!!! It was house roaches!!! Not sure if it was coming from another unit next to the one I was about to use but they where there so I click the light off & call the next day to cancel my contract spoke with a representative & told them about why I was canceling due to the unit having roaches & she agreed to refund me the money I spent wasnât much but couldnât refund me the administration fee as if itâs my fought that there storage unit have roaches!!! Iâve been in customer service all my life & thatâs not how you handle situation with youâre customers!!! So pretty much I got charged a fee for wanting to used there service which I would have had it not been for the roaches in the unit!!! Me personally if a customer used my service & pay & there not abled to use my service on the behave of my company not being abled to deliver such service I would apologize & refund all of there money & see if thereâs any way I could make them feel good about using my service again or think about my service when there making a decision or telling a friend when the next time there needing service in my field....How someone review your company is the reputation u carry in business!!! This is someone thatâs never wrote a review but itâs time for companyâs to do better!!!
Aug 29, 2020
Great employees good service and is close by
May 14, 2020
It was no problem with you guys
Mar 27, 2020
Extremely friendly people very clean facility
Feb 09, 2020
Was easy and simple
Pricing was just what they said
Sep 22, 2019
Convenient to my needs.
Convenient for my needs. Locally easy access to the place. Close to I-4 which is also a place.
Aug 24, 2019
Jen helped me tremendously. Great pricing you will not go wrong with them.
Aug 18, 2019
affordable convenient storage
Just moved in ... Jan and Jennifer were terrific. The storage is perfect for my needs and starting the paperwork online made it easy. Thank you.
Jan 11, 2019
Everyone was extremely helpful as well as everything being quick and easy would recommend to anyone
Jan 16, 2018
Very good experience will recommend to other
Very good all went well and will recommend to others
Sep 05, 2017
Call in and customer service Rep very helpful
Move in was great no problems whatsoever very good customer service.
Jul 23, 2017
Very professional, personable and efficient!
They were very kind and forgiving with my inability to get there before their office closed on my reservation date, 7/22, & again yesterday, 7/23 due to my disabilities, and my life's recurring obstacles and impediments the past month on a daily basis! I am very pleased with my unit, the staff, and the price!
Aug 11, 2016
Fast friendly service
Love this place ..
This s is the second time renting a unit here and would recommend them to everyone..
Friendly service ...
lillian ayala and felix santiago
May 01, 2014