Nov 27, 2022
Excellent customer service by Heather... Felt very welcome.
Excellent facility. Heather was very welcoming and represents the company extremely well. Unit was spotless and as advertised. No complaints all great so far!!!.
Nov 22, 2022
Move in went well.
All were quite helpful and the unit looks good so far!
Nov 21, 2022
So far, the facility has been great!
All of our questions were answered well and we had a very smooth move-in experience.
Nov 20, 2022
Excellent Customer Service
Great customer service, easy move in process, great location
Oct 30, 2022
Well I had to find a storage facility that was close to where I was moving to that was one of the closest ones but their prices were the most reasonable ones everywhere else I looked was over $100 a month and I had previously rented a storage unit from them they were very helpful and always very courteous
Oct 27, 2022
Friendly, cleanâ¦a great storage facility
Oct 23, 2022
Nice property once you past the manager rudeness
The property is absolutely nice and newer. However, on the company website it clearly stated that insurance is recommended not mandatory, when you go they tell you it is mandatory and even if you have one but if you haven't brought them a print out they would not let you use it. They don't want to get emails. Aperantly company info sec office has blocked through a filter the outside coming mail and allowes only between company emails, with exclusion of the customer service. Their email is even stated on a business card but yet you can't email them. The lady was so no cooperative not carrying. She only wanted to sell her insurance thing... I emailed to Customer service and they forwarded them an insurance policy. I think this is outrageous in the tech DNA that we are in. Other than that I like my storage but not the manager of the location. You can see how mean she was when I told her I work in tech and I understand exactly what info sec has created, she was fuming.
Great price, nice property, awful manager
Oct 21, 2022
This is a newly built facility and very clean the only drawback is the access gate to get into the place very troublesome in the layout
Sep 12, 2022
I would definitely recommend
Checked online and found this storage co and was close to my apartment and had the best price for the size unit I needed!!
Aug 19, 2022
Great customer service
Great service, awesome customer service and clean unit. Would recommend to everyone I know!
Aug 18, 2022
Katy is the best! She did a great job and made it easy!
Aug 17, 2022
Staff very helpful and solid clean facility.
Staff very helpful and solid clean facility. Timely processing of initial paperwork, contacts promptly and shows unit in advance and confirms it will work and is clean.
Aug 04, 2022
Best storage place I've been to yet.
Jul 11, 2022
Storage Unit was very clean ant temp controler
Smart Storage took my reservation on line. They followed up with a conformation. Stopped by to sign papers,they showed me the unit and we put a lock on it. The price was good and they offered a 1st months rent and everyone was helpful.
Jul 02, 2022
Brandy is amazing!
We moved my mom and Brandy made this the most stress free experience Iâve ever had! I even had to get a second unit and she came through to make my day go so easy. She was extremely knowledgeable and positive, friendly and helped bring a smile to our day. Even training a new staff member during all this too! If I could give her 100 stars I would! You got the best right there! Thank you Brandy, youâre incredible! A rockstar!
May 22, 2022
Great storage fast friendly and clean
It was super easy to rent a unit and took hardly any time at all. The staff was knowledgeable and helped me pick the right unit for my storage needs. The facility is very clean and well-kept and I would recommend it to anyone!
Edward J Acevedo
May 03, 2022
everyone was nice and professional
from the start to finish everyone was nice explained everything in detail and made us feel at ease
May 02, 2022
Easy and friendly
Heather was great. She was very friendly and took me to unit and around facility and answered all my questions.
Shalina N. Mason
May 01, 2022
Brandy was awesome!
This place is affordable, they look out for you and your unit, take you on a golf cart before purchasing to make sure it's ok. I definitely recommend.
Apr 27, 2022
Very clean facility with friendly staff.
I have rented many storage facilities in the past and this facility was the most user friendly facility I have ever rented from. From starting online with a reservation all the way through unloading my belongings in my rental unit, the staff was amazingly helpful and very friendly, they made me feel as I was part of the family. Thank you all so much.
Apr 27, 2022
Easy to use and great price
We scheduled online, then showed up and were in our storage unit with very little fuss
Apr 21, 2022
Overall great experience
Very helpful and knowledgeable employee and very clean store
Apr 15, 2022
Clean, great customer service!
The girl who waited on me was professional, polite and knew the answers to all my questions...it went so smooth, compared to the nightmare I experienced at u-Haul storage just a few blocks away...if I had known about your company, I would have gone there first!
Apr 07, 2022
So happy I found this place!
I found the best deal imaginable at this location, and was very happy overall with the unit and the staff.
Apr 02, 2022
Facility looks great, climate control drive up is perfect
Mar 29, 2022
Great storage facility
Very clean and self service. Spacious units for the price.
Mar 26, 2022
The people there were were very helpful.
Very clean and friendly, communication was very clear. I would really invite others to go there.
Mar 22, 2022
Very Clean and easy to work with
Facility is Clean and well taken care of. Staff easy to work with.
Nelson Ariel MejÃa
Mar 11, 2022
It was a pleasant experience.
Brandie was the associate that helped me out and she was very good on responding my questions and concerns.
Feb 24, 2022
Prompt check in, clean dry unit
Found them doing a unit search in the Bradenton Florida area. Price was what was advertised, check in was smooth and unloading was easy...Thanks
Feb 12, 2022
A well run storage from what I can see in the short time Iâve been there
Everyone of the employees was very friendly and helpful. We were shown the 5 x 5 storage, but opted for the 5 x 10
The manager came out in person when we had a problem opening the shutterâ¦we didnât understand the mechanics of the lockâ¦.and even swept the place again to make sure it was spotless.
I will definitely recommend it to my friends.
Kathleen / Kenneth Brown
Feb 07, 2022
needed smaller space & Smartstop was able to provide
Manager was very helpful and efficient
Jan 29, 2022
This is the cleaning storage facility iâve ever seen. The people at the front office are super friendly and helpful!!!
Jan 26, 2022
Customer service was amazing, although Tony seemed to be overworked because he charged me for a lock, which I told him I had, and I paid for my move in the day before my move in date, and their lock was still in my storage the day I moved in and I was kissed because I had to rent NY rental truck one more day, which I feel they should pay for
Jan 21, 2022
Quick, efficient, low cost
The ease of finding the storage facility online, marking a reservation, going to see it, then register for the unit was unbelievable. Everything was super smooth and outstanding service.
Jan 16, 2022
Fast, friendly, and affordable customer service and value!
Very happy with contract. The unit/facility is well kept.