SmartStop Self Storage - Bradenton - 6424 14th St W

Happy customer

Very satisfied! Good customer service Heather was great. Very kind

Recommended: Yes

Excellent customer service by Heather... Felt very welcome.

Excellent facility. Heather was very welcoming and represents the company extremely well. Unit was spotless and as advertised. No complaints all great so far!!!.

Recommended: Yes

Move in went well.

All were quite helpful and the unit looks good so far!

Recommended: Yes

So far, the facility has been great!

All of our questions were answered well and we had a very smooth move-in experience.

Recommended: Yes

Excellent Customer Service

Great customer service, easy move in process, great location

Recommended: Yes

Quick move

Well I had to find a storage facility that was close to where I was moving to that was one of the closest ones but their prices were the most reasonable ones everywhere else I looked was over $100 a month and I had previously rented a storage unit from them they were very helpful and always very courteous

Recommended: Yes

Great Job

Friendly, clean…a great storage facility

Recommended: Yes

Nice property once you past the manager rudeness

The property is absolutely nice and newer. However, on the company website it clearly stated that insurance is recommended not mandatory, when you go they tell you it is mandatory and even if you have one but if you haven't brought them a print out they would not let you use it. They don't want to get emails. Aperantly company info sec office has blocked through a filter the outside coming mail and allowes only between company emails, with exclusion of the customer service. Their email is even stated on a business card but yet you can't email them. The lady was so no cooperative not carrying. She only wanted to sell her insurance thing... I emailed to Customer service and they forwarded them an insurance policy. I think this is outrageous in the tech DNA that we are in. Other than that I like my storage but not the manager of the location. You can see how mean she was when I told her I work in tech and I understand exactly what info sec has created, she was fuming. Great price, nice property, awful manager

Recommended: Yes

Friendly staff

This is a newly built facility and very clean the only drawback is the access gate to get into the place very troublesome in the layout

Recommended: Yes

I would definitely recommend

Checked online and found this storage co and was close to my apartment and had the best price for the size unit I needed!!

Recommended: Yes

Great customer service

Great service, awesome customer service and clean unit. Would recommend to everyone I know!

Recommended: Yes

Great!

Katy is the best! She did a great job and made it easy!

Recommended: Yes

Staff very helpful and solid clean facility.

Staff very helpful and solid clean facility. Timely processing of initial paperwork, contacts promptly and shows unit in advance and confirms it will work and is clean.

Recommended: Yes

Rent here

Best storage place I've been to yet.

Recommended: Yes

Storage Unit was very clean ant temp controler

Smart Storage took my reservation on line. They followed up with a conformation. Stopped by to sign papers,they showed me the unit and we put a lock on it. The price was good and they offered a 1st months rent and everyone was helpful.

Recommended: Yes

Brandy is amazing!

We moved my mom and Brandy made this the most stress free experience I’ve ever had! I even had to get a second unit and she came through to make my day go so easy. She was extremely knowledgeable and positive, friendly and helped bring a smile to our day. Even training a new staff member during all this too! If I could give her 100 stars I would! You got the best right there! Thank you Brandy, you’re incredible! A rockstar!

Recommended: Yes

Great storage fast friendly and clean

It was super easy to rent a unit and took hardly any time at all. The staff was knowledgeable and helped me pick the right unit for my storage needs. The facility is very clean and well-kept and I would recommend it to anyone!

Recommended: Yes

everyone was nice and professional

from the start to finish everyone was nice explained everything in detail and made us feel at ease

Recommended: Yes

Easy and friendly

Heather was great. She was very friendly and took me to unit and around facility and answered all my questions.

Recommended: Yes

Affordable

Brandy was awesome! This place is affordable, they look out for you and your unit, take you on a golf cart before purchasing to make sure it's ok. I definitely recommend.

Recommended: Yes

Very clean facility with friendly staff.

I have rented many storage facilities in the past and this facility was the most user friendly facility I have ever rented from. From starting online with a reservation all the way through unloading my belongings in my rental unit, the staff was amazingly helpful and very friendly, they made me feel as I was part of the family. Thank you all so much.

Recommended: Yes

Easy to use and great price

We scheduled online, then showed up and were in our storage unit with very little fuss

Recommended: Yes

Overall great experience

Very helpful and knowledgeable employee and very clean store

Recommended: Yes

Clean, great customer service!

The girl who waited on me was professional, polite and knew the answers to all my questions...it went so smooth, compared to the nightmare I experienced at u-Haul storage just a few blocks away...if I had known about your company, I would have gone there first!

Recommended: Yes

So happy I found this place!

I found the best deal imaginable at this location, and was very happy overall with the unit and the staff.

Recommended: Yes

Perfect

Facility looks great, climate control drive up is perfect

Recommended: Yes

Great storage facility

Very clean and self service. Spacious units for the price.

Recommended: Yes

The people there were were very helpful.

Very clean and friendly, communication was very clear. I would really invite others to go there.

Recommended: Yes

Very Clean and easy to work with

Facility is Clean and well taken care of. Staff easy to work with.

Recommended: Yes

It was a pleasant experience.

Brandie was the associate that helped me out and she was very good on responding my questions and concerns.

Recommended: Yes

Prompt check in, clean dry unit

Found them doing a unit search in the Bradenton Florida area. Price was what was advertised, check in was smooth and unloading was easy...Thanks

Recommended: Yes

A well run storage from what I can see in the short time I’ve been there

Everyone of the employees was very friendly and helpful. We were shown the 5 x 5 storage, but opted for the 5 x 10 The manager came out in person when we had a problem opening the shutter…we didn’t understand the mechanics of the lock….and even swept the place again to make sure it was spotless. I will definitely recommend it to my friends.

Recommended: Yes

needed smaller space & Smartstop was able to provide

Manager was very helpful and efficient

Recommended: Yes

Very Clean!!!

This is the cleaning storage facility i’ve ever seen. The people at the front office are super friendly and helpful!!!

Recommended: Yes

Excellent pricing

Customer service was amazing, although Tony seemed to be overworked because he charged me for a lock, which I told him I had, and I paid for my move in the day before my move in date, and their lock was still in my storage the day I moved in and I was kissed because I had to rent NY rental truck one more day, which I feel they should pay for

Recommended: Yes

Quick, efficient, low cost

The ease of finding the storage facility online, marking a reservation, going to see it, then register for the unit was unbelievable. Everything was super smooth and outstanding service.

Recommended: Yes

Great Value

Fast, friendly, and affordable customer service and value! Very happy with contract. The unit/facility is well kept.

Recommended: Yes