Jul 30, 2020
Easy to use great app
Very happy with everything clean friendly staff
Jul 27, 2020
clean, very private
Bring your own cylinder locker because the facility over charge - a cheap made cylinder locker for $19 - this is too much!
Jul 03, 2020
Excellent service and excellent people
I would recommend to anybody clean very polite agents
Jul 02, 2020
Synopsis of initial storage appointment
My overall rating of Public Storage was basically a 5. The representative, Steven was very helpful and informative and was able to answer most of my questions. However, since everything is confirmed on line, even, obtaining copies of the contract, signing etc. it would be very helpful to customers to actually have a copy of the contract in a protective covering in the office to read before agreeing and signing understanding of what you read..You actually read everything once it is sent to you through e-mail. It is best to be able to read with clarity before signing anything.
May 02, 2020
great team working here
made it very easykept all contactto a minimum nice
Jan 13, 2020
They have great customer service very...
They have great customer service very reasonable price
Nov 02, 2019
other than 3 tries to get the gate to...
other than 3 tries to get the gate to open everything was great.
Richard Desimone and Linda Desimone
Aug 23, 2019
Michelle was friendly
Michelle was friendly, helpful, and enthusiastic about our signing up with Public Storage. She has fantastic customer service skills- sincere, genuinely interested in solving our storage problems, and receptive to our needs. We enjoyed working with her!
Jun 06, 2019
Michelle was awesome in handling our questions and helping us get our unit!
Apr 22, 2019
Great customer service and best priced...
Great customer service and best priced for what I got. Thank you
Apr 21, 2019
MY EXPERIENCE WITH PUBLIC STORAGE WAS...
MY EXPERIENCE WITH PUBLIC STORAGE WAS OUTSTANDING
Apr 16, 2019
This Public Storage location is... Awesome!!
This Public Storage location is convenient in location. You will enter the doors to a clean and uncluttered store. The staff are personable and professional!! Michelle was awesome at quickly identifying my storage needs and getting me into a storage unit that fit perfectly for my things and my budget. Both salespersons were professional and very helpful. I would reccomend this location to friends and family!!!
Oct 10, 2018
Lisa and Steven were great
Lisa and Steven were great! Very welcoming..
Sep 11, 2018
very friendly and helpful
very friendly and helpful. My needs were understood and the right unit was presented.
Jul 09, 2018
This place was great
This place was great ! The staff was super friendly and they found the right storage unit for us. We were in and out, all paperwork complete and ready to move in in 20 minutes. Cheapest prices I could find too
Jul 09, 2018
Excellent customer service
Excellent customer service. Cant complain about a single thing. Not an easy person to please but the service provided was above and beyond!
Jun 04, 2018
Excellent customer service!
Excellent customer service units where clean and all my questions were answered with confidence overall great experience at this location.
Mar 07, 2018
I have experienced ant issues
I have experienced ant issues. Other than that nice place.
Feb 22, 2018
Lori was FANTASTIC
Lori was FANTASTIC, friendly, happy and very knowledgeable about the facility and the products available!
Sep 17, 2017
Vanessa did a fantastic job. She even put up with all of my immature shenanigans. 5.5 stars
Aug 30, 2017
Cyndi was so helpful and she help save me money. It was an awesome experience because of her. Thank you again
Jul 10, 2017
Great customer service
Great customer service, nice clean facility, easy access. What more could you ask ??
Jul 03, 2017
The Fife location for public storage ...
The Fife location for public storage the manager is wonderful she was very informative and very helpful
Jun 28, 2017
The service was fast and friendly. Britney quickly got my paperwork together, explained things well while showing me a couple storage units, the second one worked out perfectly and I was on my way.
Jun 02, 2017
Celeste & Tina were ABSOLUTELY fantastic to work with. Very helpful, knowledgeable, great sense humor and even stayed late to get me taken care of! Excellent customer service and just a pleasure to work with. Thanks ladies for taking care of us! Also have to comment that Omar in the Reservation Center was fantastic to work with as well. Answered all my questions and honest answers! Great teamwork by all!
Apr 19, 2017
So this is the best customer service I've ever had. Tina, Brittany and Sarah completely helped me when I had to pack my stuff up and have movers come while I was out of state. I was so stressed and they dealt with my many calls and constant worrying. They were patient went above and beyond for my situation. These women deserve employees of the month and some raises! They are awesome at their job and this one of the most stressful moves I've done so far and they made it effortless. So happy I picked them for my storage. Trusted them with all my important belongings and memories and they came through. Way to go! ????????????????????????
Apr 11, 2017
I was wiped out the day I came in to ...
I was wiped out the day I came in to rent a unite. I was treated with so much respect, that by the time I left the shop. I was feeling great !!! I am so pleased with I choose to rent with Public storage. Thank you so much
Oct 04, 2016
WORLD CLASS SERVICE PROVIDED
My experience this time around w/ Public Storage was flawless. I have never had any bad experiences but I arrived to my appointment early...and the rep I was working with had me in and out within 20 minutes. He provided world class service and made it so easy for me to get my unit. Thank you!
Aug 16, 2016
Great costumer service
Excellent costumer service, organize and secure storage facility. Well built to fit the needs of costumer, public storage thank you for putting costumer first.
Jun 28, 2016
Customer service at this location was fine though the rep needs additional training. I was frustrated by the insurance coverage. As I was told I had to purchase thru public storage despite stating I had sufficient coverage through my personal property insurance. I had to seek reimbursement after proving this. After a visit to my insurance company for proof, a call to the storage office and also a visit to another PS this has still not been resolved. Way too much of my time has been spent in an attempt to rectify this and simply not be paying twice for the same thing every month. Oh, and the other PS informed me all I needed was to write decline on the form and I would have been good to go from the start
Sep 04, 2015
This was my second time to use a storage and I loved the attention to details by Sophie and Cameron. It started with a call reminding me that I had set an appointment for the following day. Changing the day was not a problem. When I arrived I found Cameron and he started the process, and when it was time for him to break for lunch, the switch to Sophie was unbelievable. It seemed like I was talking to the same person. Both of them worked well together and knew their job and they offered excellent service. I would recommend this place to anyone. The place is very clean.
Jun 16, 2015
Genuinely helpful, candid and personable manager. The company's rules are inflexible, the gate hours are limited (9 p.m.).
Mar 20, 2014
easy and convenient!
The ladies in the office were very friendly and helpful.