Mar 13, 2020
Poor + Upsetting
I went to the Ewa Beach location to downsize my container. Upon entering, I found an employee who was extremely rude and unprofessional. His body language screamed "I don't want to help" he even looked irritated that we needed help. Our situation escalated after I (the customer) tried apologizing to the employee for not understanding what may/may not have been a explained AND after I tried walking away. The employee was not understanding at all, nor willing to listen to what I had to say, he would just cut me off or interrupt as I spoke. Very poor experience here. If I didn't NEED this storage unit at this location, I would have definitely taken my belongings and MONEY, elsewhere. I don't recommend this location because of this terrible customer service and because of this employee. Truly made my experience here a terrible one.
Arthur Young Jr
Feb 04, 2020
Wayne is a true professional and I...
Wayne is a true professional and I couldn't ask for better security and peace of mind for my stored goods.
Jan 16, 2020
Very very good service and very very...good and clean
Very very good service and very very clean place.
Aug 26, 2019
Nice clean secure units
Nice clean secure units
Dec 18, 2018
I love Public Storage
I love Public Storage. Their hours of operation are perfect for my husband and I. The people at Public Storage give the Best Customer Service.
Dec 13, 2018
Awesome service! Left no question unanswered.
Nov 28, 2018
I made reservations online
I made reservations online, did a walk thru and was shown a few storage units until I chose the one I an using. The facility is huge and clean and well maintained. I would highly recommend this company to anyone.
Paul Tam Sing
Jul 17, 2018
Excellent. Service Professional
May 21, 2018
Very professional experience
Very professional experience. Providing many options and assisted in making the right decision on the application that best suits your needs. Secured facility and very friendly courteous staff. Go down and check them out!
Sep 26, 2017
Wayne was excellent to work with. He helped us get exactly what we needed. Great customer service!
Sep 25, 2017
Facility is nice and clean, but the customer service was even better. Got there close to closing time and Mark did a wonderful job of going over everything with us without rushing.
Sep 17, 2017
Had a really good experience being guided by auntie Sylvia, I never been on to a storage place in my life and she showed me how everything works, many mahalos for the service.
Jul 10, 2017
Kathy was amazing
Kathy was amazing. So friendly and informative. She really made our experience in a stressful time a lot more enjoyable and easy! Thanks for having such an amazing, caring, employee at your ft weaver location!
Jul 02, 2017
Highly recommend this place! Very secured and safe, we enjoyed doing business with them. Staff is super friendly, especially Kathy! She was great. You can tell they care about their customers.
Fay De Jesus
Mar 15, 2017
Kathy of the Ewa Beach storage really went in details of everything I need to know and to abide by as a person renting a space. She offered everything I can get avail of that would surely help me as I go through the process of bringing my stuff in Excellent service I got from Kathy! She even made sure she had my name corrected because when I made the appointment via the mainland number they mis spelled my last name She was very patient when dealing with the mainland office and made sure my name was correctly noted down.
Feb 28, 2017
Resident manager provided valuable information. Only discrepancy I was able to reserve an online rate that wasn't available. I was notified 20 minutes later about the discrepancy but was not offered the online rate dispite the confusion.
Jan 17, 2017
Straight to the point
Makerita the lady that helped us was straight to the point gave us what we were looking for
Nov 09, 2016
Public storage-Ewa beach
Wayne is very helpful and we were satisfied with the service. I only recommend that the store should offer the online rate if it's a saving to the customer.
Apr 26, 2016
Staff here are great and very welcoming. I've rented several times. Will definitely be a repeat customer.
Dec 01, 2015
Fast, Friendly, & Affordable.
Service was fast (but detailed), Friendly, & Affordable. $1 for the 1st month was just the right amount of time I needed at the perfect price.
Mar 04, 2015
The gals at the Public Storage Ukee St Waipio location are fantastic. They are always sincerely friendly & helpful. They take the time to direct you to the best, most economical options for you based on YOUR specific needs. They also do the administrative part of the job quite efficiently, getting a person in and out, always respectful of the customers time.
Aug 12, 2014
Easy and Convenient!
They filled the bill for my storage needs. It was easy to get set up with a unit and they were really convenient to my location. Good security and enivironmentally controlled. Thank you Public Storage!
Mar 19, 2014
Great Place to Store
Puplic Sorage is a great place to store your valuable items, such as furniture, pictures and unused clothing. It is nice and clean and secure.