Nathan
Dec 11, 2022
Nice and clean
Very well taken care of units.
Recommended: Yes
Bobby
Aug 01, 2022
Good.
Fine but pricey .................
Recommended: Yes
Debbie Sallet
Jun 01, 2022
No complaints! Easy reservation, easy in and out!
Highly recommend to anyone. Key code access was a breeze. We only have a small unit for summer rental.
Recommended: Yes
Kelly Bonvillain
May 26, 2022
Very nice facility, and very convenient lovation
Everything was a great experience, very friendly...
The only thing was that when on the phone when I was reserving the space, I asked what my total price was going to be. I wasn't told about the key charge... Which was around $20 extra... Other than very satisfied
Recommended: Yes
Karen R.
May 26, 2022
Reasonable price, easy online setup, quick to get me started
The price was great and setup online was really easy. They delivered the lock to my unit very quickly so that I could get moved in the same afternoon.
Recommended: Yes
Robert Hartwell
May 22, 2022
Excellent Price and Service
Easy to Reserve a Unit and also Great Customer Service
Recommended: Yes
Oliver
May 19, 2022
Great
Facility is clean and service is good
Recommended: Yes
Nigel Charles
May 18, 2022
Great experience
Customers was exceptionally! I was also surprised how clean the unit was.
Recommended: Yes
Shannon
Jan 19, 2022
Nice Clean Space
Everything was nice and clean and the staff was helpful when I had some questions.
Recommended: Yes
Bill
Aug 25, 2021
The experience overall was good, and we would recommend to a friend.
For the most part the experience was a good one. My only frustration was the there was only one of the elevators running, which made the move up to the 3rd floor challenging. I had visited the facility a week before and the same elevator was not running. Over the weekend with a number of move in and out, have both elevators available is a must.
Recommended: Yes
James
Aug 04, 2021
Great
Awesome Service Clean an secure Place looks like a well maintained
Recommended: Yes
David Donaldson
Jul 29, 2021
Easiest rental I've ever done.
I applied and was able to get into the storage on the day I selected. It was too easy.
Recommended: Yes
Donna Robinson
Jul 20, 2021
Quick easy, very friendly staff.
Clean units, staff very friendly and helpful. Packing materials in the office if you need anything. Carts to help bring your items in to your storage space. They have climate controlled units to choose from.
Recommended: Yes
D Rhoads
Jul 01, 2021
Was surprised by the insurance and the price of it.
It was all as expected, except the required insurance and the cost of it.
Recommended: Yes
AK
Jun 16, 2021
Clean and good price
The unit was very clean, and Kenny helped me secure a second one when I packed the first and ran out of room. He also told me about the app. Thanks!
Recommended: Yes
Mark
May 03, 2021
Love the no contact, easy sign up online.
Very nice facility. Easy access and very clean.
Recommended: Yes
Anjie Ehling
Apr 18, 2021
Fantastic!!!
Absolutely blown away with service, cleanliness, set up and security.
Recommended: Yes
CHRISTINE McClure
Apr 14, 2021
Timesaver
Clean and convenient location. Great access
Recommended: Yes
Kathy Custer
Mar 07, 2020
I had a great experience at the...
I had a great experience at the Ellisville storage unit. They made it very easy to get a unit for rent
Recommended: Yes
Robin G Cabell
Feb 05, 2020
My experience with u-haul was...quick and easy.
My experience with u-haul was excellent. The process for renting a truck was easy, simple and short; with outstanding customer service!
Recommended: Yes
Jeannine Winkle
Jan 14, 2020
The rental process went smoothly
The rental process went smoothly. Facility and location are excellent. Just wish we didn't have to make a second visit to confirm our homeowners insurance negated the need for insurance from Public Storage.
Recommended: Yes
Dwight Bonney
Jan 13, 2020
Great employees
Great employees. Good service
Recommended: Yes
Nancy C.
Oct 11, 2019
The staff was very helpful and...
The staff was very helpful and pleasant. The location was bright and clean. They took all the time we needed to answer our questions and find us the right space/unit for our needs.
Recommended: Yes
James Hume
Jul 29, 2019
great service thanks to MARY ANN
great service thanks to MARY ANN
Recommended: Yes
K. Ryan
Jun 03, 2019
PS - Ellisville highly recommended
friendly, quick to reply, clean, well-lit, safe, affordable!
Recommended: Yes
Kristy Schien struble
Apr 15, 2019
I think this company is friendly and...
I think this company is friendly and very knowledgable. Dani helped me with everything, and it was much less stressful because of her help.
Recommended: Yes
John
Jun 19, 2018
Fairly clean
Fairly clean, MaryAnn is awesome to work with. Units easy to access.
Recommended: Yes
Stephen Obrien
May 01, 2018
Very clean facility
Very clean facility. Security is important and we believe we made a great choice. The employees were super helpful explaining everything to us.
Recommended: Yes
Rebecca
Apr 04, 2018
Very easy and painless experience.
Very easy and painless experience.
Recommended: Yes
Charlotte Meier
Jul 20, 2017
Customer service was excellent! Mary Ann was such a great help and very knowledgeable! Highly recommend!
Recommended: Yes
Nancy Garcia
Jul 14, 2017
Mary Ann was such a sweetheart and huge help in my time of need. She went out of her way to call around her competitors to find me the best price for the unit I was needing. After everything was said and done I decided to stay with Public Storage because for one I appreciated everything Mary Ann did to help make a decision during such a stressful time, and two they were cheaper, and three my unit was clean abbr so was the office and grounds. IF I ever need a storage unit in the near future I would definitely come back to public storage and I'd definitely recommend the storage!!!!!
Recommended: Yes
Janelle Saunders
Jun 18, 2017
A great place to have a storage unit! The lady at the front is really nice and always willing to help
Recommended: Yes
Nicholas Peters
May 27, 2017
Great service
Great service, clean facility and good security.
Recommended: Yes
Nicholas Peters
May 20, 2017
MaryAnn in the office was very helpful, friendly, and professional. The facility was clean, well maintained, and has good security.
Recommended: Yes
SuziQ Grod
Mar 26, 2017
MARY ANN was a huge help in choosing a new smaller unit close to my existing old unit for my downsizing move. She also recommended veteran movers who did an excellent job for me.
I've been using this facility for about 7 years and Mary Ann is THE nicest, most pleasant, personable & helpful employee you have had there in all this time.
Thank you MARY ANN for making my move easier!!! I look forward to continue working with you during my visits to your facility.
Recommended: Yes
Ms. Reynolds
Feb 15, 2017
Very Clean
It is a very clean and trustworthy place. I was a little concerned, however, when I stopped by yesterday and the gate was left opened. I saw a sign that the elevators weren't working, either, so perhaps they were having an issue with electricity. I wish they had a police presence to guard the place while the gates were opened for that amount of time.
Recommended: Yes
Bruce Keller
Aug 16, 2016
Pretty Much What I Expected
Not much to be surprised about renting a storage locker. The office person was efficient and helpful. The process was short and sweet. I would have preferred that the website had informed me of the additional charges and payment arrangements, rather than being surprised by them when I arrived.
Recommended: Yes
Nancy Naumann
Mar 05, 2015
Simple process - convenient, safe storage
Easy to reserve and move in. Clean, well-lighted space.
Recommended: Yes
Kent Thai
Nov 17, 2014
I recommend this place to storage your needs
Good services, nice staff.
Recommended: Yes
Robert Hudspeth
Aug 14, 2014
Awesome service and awesome facility
Process of selecting a unit and getting the lease setup was very easy. The facility is very clean and well maintained. Would recommend this location to anyone looking for climate controlled storage.
Recommended: Yes
