Apr 20, 2020
Pricing is extremely reasonable.
When I came in on Saturday, Jessica was very nice and thorough. If everyone was like her in customer service, no one would ever have a problem or get mad. Thank you very much Jessica!!
Mar 02, 2020
I was so stressed about the move and if we would make it to storage on time. The lady who helped me was so kind she stayed an extra hour to make sure we made it and said âno worriesâ then she gave me the closest unit to the door which I appreciated because the movers were elderly.
Jun 12, 2019
Friendly service, quality units
I appreciated being lead around the facility, and the easy drive up and wide doors, as well as the 6 month promotional discount.
May 20, 2019
Always a great experience!
Great customer service. Office attendant is great always greats you with a smile, very helpful!
Feb 26, 2019
Trojan is a great storage location with good prices and clean facilities.
I am really enjoying using the Trojan storage facility. Their prices are good, the facility is clean, and the staff is very nice and helpful.
Jan 21, 2019
Super helpful and awesome customer service.
Nov 05, 2018
Staff were friendly and helpful
Jun 07, 2018
Clean and friendly staff
Very happy I found this place super friendly staff and clean area
Feb 18, 2018
Customer service was above and beyond what I expected
Jan 08, 2018
Nice, clean place
Units were clean and the staff was friendly.
Jan 06, 2018
Curiosity is driving me nuts...
Great place I'd refer many people to this storage place. Nice customer service
Dec 06, 2017
Clean and secure facility
Great customer service, information was clear and explained in detail by your staff.
Nov 22, 2017
Great place for storage needs
Staff was very friendly and helpful.
Oct 24, 2017
Nice people, nice place
I found the staff to be very helpful in renting a unit to store our stuff until our house is constructed. The area around the units and the unit itself were very clean
Oct 23, 2017
Great friendly staff
Very clean and nice and very secure along with updated cameras with crystal clear footage.
Oct 11, 2017
Great prices, clean environment, friendly staff.
Great prices, clean environment, and friendly staff.
Oct 10, 2017
Pretty nice place
I like how you have to put in gate code to get in and out so no one can just come in and get out without code. They are clean i dont see signs of rodents either.
Aug 25, 2017
Good, secure, clean place.
have only btwn there a week, but my space is clean, the property is well maintained and the staff is nice
Aug 23, 2017
A little disorganized, but still goes storage
Hard to give a review after 2 days, but my stuff is stored it feels secure the place was clean and I'm happy
Aug 13, 2017
Very friendly and convenient location
Reasonable pricing, clean facility
May 23, 2017
Clean and friendly
Conveniently located to Sacramento with great hours and ability to go in after hours for a fee
May 14, 2017
Clean friendly and efficient
All that storage can be. Staff lady is organized and fast. In and out in box time
Apr 17, 2017
i needed the service
I'm thankful to have found out about this service site
Apr 04, 2017
Clean facility and good customer service
Quick and painless signup and processing of unit.
Mar 18, 2017
great customer service !
our move in was so quick & easy . best service received ! would recommend to a friend
Nov 01, 2016
Excellent customer service!!!!ðð
I was in a crunch and was looking for a storage place quickly. I used this site, got a quick quote and was on my way. The price was exactly what was quoted online and there were no additional fees. I really appreciated the help.
Oct 19, 2016
Everything was very nice and clean. The service was nice and very helpful
Sep 25, 2016
Great service !
This is my first storage unit, so I didn't expect much. Based on my previous calls to other storages, most sounded very unhappy with their jobs, or as if I was bothering you them.
Soon as we walked into Trojan customer service acknowledged us and was super friendly even though they were already assisting another customer. Explained all the paperwork to us and even showed us the storage unit without his asking to see it. Good customer service is a key to keep a business running, so keep it up guys.
Sep 22, 2016
Easy to work with; easy to set up
Met my expectations; friendly staff
Sep 18, 2016
Friendly staff. Clean units. Sparefoot made the reservation process very easy
Sep 12, 2016
Professional staff and efficient move in process, competive pricing
Great customer service! On move in day, I received a call from Sarah reaching out to see if I had any questions and sharing when she would be away at lunch. Cindy was in the office when I arrived and she quickly let us through the gates and showed me the unit. Once I approved the location and size of the unit, she allowed my husband access to the unit. While they were moving our things into the storage unit, Cindy and I went back to the office to complete the paperwork which was quick and efficient with no issues or delays.
Jul 03, 2016
okay for now
i wish there is no $9 insurance fee,
Jun 18, 2016
sparaeffot found the best deal for me. no need to look online for hours
Jun 09, 2016
Budget friendly. Clean facility. Helpful staff.
I needed a short term storage facility for holiday items while I get settled into a new apartment. I have physical disabilities that can cause me to take a much longer time to go through an ordinary day. The gentleman was patient, offered to read out loud and fill out contract for me. ( my hands have extreme tremors at times ) made sure that I was steady on my feet and also when raising from my chair. My unit location is great. Plus the bathrooms were accessible and hospital clean. I found your company from a blog that I read. I have never before used blog recommendations, being leery of them. I am so pleased and happy that I did this time !
Apr 29, 2016
Good location, reasonable.
Very reasonable and great staff. Easy in and out.
Apr 21, 2016
In a class by themselves for storage specials!
I appreciate how I received excellent customer service by Trojan staff!
They were welcoming. I was valued and appreciated! They offered me water, coffee and mints! Their storage units are immaculate! Their storage special blew their competitors away!
Apr 21, 2016
Mar 27, 2016
Roger was exceptional and the consumate professional. Couldn't have had a better experience.
Mar 23, 2016
Great Storage Facility w/ excellent customer service
Roger is a truly great asset to your storage facility. From the moment he returned my call to give me requested info to actually meeting him in person and signing up for a unit. He went above and beyond for me in a time-sensitive situation and made sure I was taken care of, while answering my many questions with a smile. This man deserves a raise! Average service is hard to come by, but he was excellent!
Mar 10, 2016
The SERVICE was FANTASTIC & they BEAT ALL LOCAL PRICES!!!
I have been looking for quite some time to merge the 2 storages that I've been paying for for the past two years. it was with much difficulty to find one that was worth ALL of the work to put them together. It took 2 Days & 15 Hours with Hired Help! Luckily I found your facility. I am now saving & feel very Safe with All of my Belongings in 1 Place while I Unfotuntely Battle Disability Retirement.
Thank You again for the wonderful service.
Mar 04, 2016
Roger was so helpful and made the experience of moving into storage very easy.
Feb 29, 2016
Roger was so accommodating. Very helpful.
Feb 05, 2016
I feel very satisfied leaving my things here.
Jan 04, 2016
Meets my needs
Facility was fine. Reception could have been a little warmer.
Dec 25, 2015
Followed up and checked in with me regularly
Nothing note able jumps out- not overly friendly but not rude
Dec 13, 2015
Customer service amazing easy to move and access
Dec 06, 2015
Delivered as promised, no issues and the unit was clean and ready for move in.
Dec 05, 2015
This has been my best storage experience. From the time I walked in the door, I was greeted and felt welcome. The process was quick and the information was thorough. Facility is always clean. I have and will refer others.
Nov 16, 2015
excellent storage facility with a very reasonable price compared to most in the area
Staff was friendly, and got me a storage unit withno hassle or extra hidden costs. Facility is clean, well lit, and easy to access any day of the year
Nov 12, 2015
Happy with my experience
The staff at Trojan are friendly and helpful. The facility is nice and I have had a good experience there so far.
Oct 28, 2015
Very clean and well managed. Check in was fast and easy and complex is clean.
Oct 02, 2015
Reading unit I needed was a quick easy process the very clean and very accommodating
Sep 29, 2015
Awesome customer service. Love Roger..
I would recommend Trojan Storage. The whole process was made easy/stress free.
Sep 09, 2015
Staff was friendly and extra helpful.
Staff was super friendly and extra helpful. Glad we rented there so far.
Sep 01, 2015
It was super easy and provided everything we needed to.move
Aug 18, 2015
Cindy was very helpful & upbeat!
Jul 29, 2015
Excellent customer service. They are very helpful. Cindy checked me in and explained all the rules efficiently and friendly. And the use of their cart which made it easy to transfer items from the car to the unit. Its very clean and private and good security.
Jul 17, 2015
Great Storage - Easy Access - Helpful and Friendly Staff
Moving into Trojan Storage was incredibly easy and hassle free. We were able to move in immediately, and even upgrade our storage right on the spot. The staff was very helpful and friendly, and made us feel like we really mattered as a customer. Would recommend to anyone looking for storage.
Jul 01, 2015
How service should be
Great price, great staff and great service! Cindy made us feel comfortable and gave us a sense of security. She made our decision choosing a storage facility easy!!!
Jun 26, 2015
I entered though the door and was greeted immediately. The guy showed me what options I had and I looked at the unit and from there the paper only took 10 mins. It was quick and easy.
Jun 25, 2015
The people here are nice and helpful and the units are reasonably priced. Overall great experience.
Jun 20, 2015
Reasonable price, answered all my questions and concerns, application only took ten minutes
Jun 07, 2015
Staff very helpful. Reserved 10x10 but was able to upgrade to 10x15 with no issues. Would recommend storage facility to my friends.
May 05, 2015
Fast, friendly,very clean just awesome.
Apr 28, 2015
Very clean, very professional, very secure
I originally reserved a 10x15 but for only 13 dollars more per month, I upgraded to a 10x20...I don't remember the name of the guy that helped me but he was very nice, the paperwork was quick and easy, and it was just overall a pleasant experience
Apr 01, 2015
Needed additional move space
Very clean and pleasant atmosphere
Jul 08, 2014
Mar 14, 2014
Feb 13, 2014
Very clean. Super helpful staff. Great location. Great price.
I would like to share my experience with StateWide storage in Elk Grove CA. The facility is very clean. The management was super helpful in meeting the needs of my small business and helped with choosing the right location as well as size of the unit. Management is always available during open hours and I can tell if I have concerns or problems this facility with be right there to resolve problems. I have had my business supplies in several facilities in the area and I feel this facility will be top of my list.
Jan 29, 2014
when you go into the storage at night the light sensor would come on but not for long and while trying to put stuff in it doesnt sense you are there so it stays dark until you come out an wave your arms. I almost fell and lost hold of the stuff I was moving because I couldn't see. This is very dangerous. I could have been injured. If I am alone ( and I usually am when at storage there is no way for me to do this safely. What? Am I supposed to hold a flashlight and move stuff at the same time. The other storage facility was a slight bit more money but it wasnt a hassle. They keep their lights on until closing time. I think that must be whwre I got my savings from. Not worth it. I would like to stay healthy and without injuies.