Michelle Chagnon
Nov 12, 2022
Quick and Easy
Young man greeted me at the door with a warm and friendly smile. He was efficient and fast and answered all my questions without hesitation. It was easy to reserve online and did all the paperwork online before arriving to save time. They have many size units to fit all needs. Convenient to buy the lock right there. Overall excellent service!!!
Recommended: Yes
John barr
Oct 27, 2021
Great
The girls running facility made me feel as if family
Recommended: Yes
Rebecca
Apr 13, 2021
Price increases
I've had this unit for not quite two years and have had two decent price increases, about $50 total I believe. Seems steep considering it's not climate controlled. Not sure how these increases were determined.
Recommended: Yes
Martin Kahler
Apr 09, 2021
Convenient and you get great customer service
Excellent people to work with.
Recommended: Yes
Deb Vigeant
Apr 07, 2021
Manager Melanie is very nice, the only drawback, they raise rates often
Have had a couple of incidents in the last few years, one night got stuck inside the gate after going in, gate wouldn't let me out. Had to call the police as the number on the sign only gave me an answering machine. Plus they raise the rates almost every year. We have to shovel out the door after the plus in the winter if we want/ need in.
Recommended: Yes
Dmj
Apr 06, 2021
Convenient but very run down
The facility is showing its age and the grounds are not maintained. The doors and door hardware are run down
Recommended: Yes
Jeffrey Keene
Apr 06, 2021
defective latch never repaired despite requests
company appears to have lax maintenance
Recommended: No
Susan Tuveson
Apr 06, 2021
Best customer service from Melanie, but company raises prices too often.
Location near my house is convenient. Five minutes away.
Recommended: Yes
Alice Olcott
Apr 06, 2021
Expensive
1. Can't get them to send me a monthly bill
2. Dramatic annual rent increases
3. The roof leaked and damaged some of our belongings.
4. Doors very difficult to open and close
Recommended: No
Spyder Pulkinen
Apr 06, 2021
Well Maintained facility
This facility has on site personnel which is important to me.
Recommended: Yes
Cindy Frisbee-Gillibrand
Apr 06, 2021
Great storage
The office staff has been very professional and helped ful and has met all my needs! The entrance which was not level and had a super large puddle has been worked on which is great!
Recommended: Yes
Cissy Furbish
Apr 06, 2021
Very convenient and they kept it plowed out in the winter for easy access.
Very convenient, very clean and very secure. They kept it plowed out in the winter for easy access which is a huge plus. The only negative is the online billing, I find it very confusing.
Recommended: Yes
Dave Rondeau
Apr 06, 2021
Still not receiving invoices
After a few attempts at getting invoices, still nothing. Just remember to pay on time, outside of that great facility.
Recommended: Yes
Marc DuMoulin
Apr 06, 2021
Great facility
Just beside my statement saying if is a great facility will certainly search for another storage because of the price much to high. Being a veteran have to search something cheaper.
Must also say that the person in charge has great customer service to show
Recommended: Yes
Paul Morrill
Apr 06, 2021
This is a well maintained facility
This is a well maintained & managed facility.
Recommended: Yes
Bill
Apr 06, 2021
Not bad but pricey
Good place great customer service
Recommended: Yes
Neil
Jan 08, 2021
Great experience
Very friendly and helpful
Had a glitch with the online rental booking 2 units by mistake...but she was able to reverse the charge and setup the rest in person.
Recommended: Yes
katherine braden
Dec 13, 2020
Convenient location and easy move in.
Great customer service, made our first time renting a storage unit go quite smoothly. Thank you!
Recommended: Yes
Kim
Mar 20, 2020
I like this place very much
Great game secure storage in a convenient location. The man who rented me my unit was professional and efficient. Very honest business right here.
Recommended: Yes
Samantha
Aug 02, 2019
Cheap and easy
Very quick and easy, just what I needed.
Recommended: Yes
Elana
Jul 17, 2019
Great customer service
Wonderful customer service very helpful and answered all my questions
Recommended: Yes
Gregory
Jul 22, 2017
Easy access , friendly and helpful service .
Fast and efficient service. Melanie at the service desk was very helpful and had me set up in no time. The space is easy access and clean. Just what I was looking for. Thanks again.
Recommended: Yes
Cristyn
Jul 05, 2017
First time renting storage unit.
This is my first time renting a storage unit. I fit so much stuff in the 5X10, I couldn't believe it! I compared prices, and Eliot Storage was the best. It is very conveniently located and easy to find and Melanie in the front office was fun and very helpful!
Recommended: Yes
Jessica
Feb 24, 2017
Convenient & friendly!
There's a lot of stressful things involved with moving, this was not one of them!!
Recommended: Yes
Candice
Oct 13, 2016
Very informative & friendly
The management was very friendly and informative. She was very helpful and was able to answer all of my questions.
Recommended: Yes
Pamela
Sep 19, 2016
Clean
Did not honor the original quote. Hidden fees
Recommended: Yes
Beth
Apr 29, 2016
It was a very pleasant experience, fast and efficient .
Recommended: Yes
