Aimee garcia
Jul 05, 2021
I really liked the service and how secure the units are
I really liked the service as soon as I walked into the office. Itâs my first time needing a storage unit and was skeptical or using one. After seeing how secure the location is I felt more comfortable renting one.
Recommended: Yes
Cary Grace
Jun 16, 2021
Doing biz thru mail slot extremely dangerous
In extreme heat conditions this facility has not adapted practices to protect customers. Docusign or similar programs to conduct home closings suggest it is more than safe and much more professional.
Also no lighting in indoor storage unit. Light from hall is sparse and light to my unit is blocked by vent system. Also the keypad on exot could be set with device to open automatically but instead it appears to be Macgyvered by a strap to a pole that has sustained damage to have it clean at a 70 degree angle instead of proper position it with sufficient clearance of pole from vehicles.
Contracts are poorly written and actually do not reflect the intent of the contracting parties.
Alternate address whited out (not approved by the signer) because it was an email address. Asking a customer moving to rely on delivery if any notice with their ability to provide a physical address appears to be a way to get around due diligence to reasonably inform customer.
Recommended: No
Lopez
Mar 30, 2021
Terrible management
Reserved a larger unit through the 800 number because no one would answer. Saturday the sign said open but was locked/closed. Sunday waited an hour or so. Manager finally answered, took 30 minutes to show up, told me the 800 number doesn't know what they are talking about, lied about being there Saturday as I watched him park his car as he drove in. Said the office isn't open but has nothing posted. 800 number confirmed hours whi h matched the hours on the door. Terrible management!
Recommended: No
Ivan Murillo
Feb 01, 2021
Awesome
Great location.. very clean, awesome customer services!
Recommended: Yes
Pryncess
Jun 09, 2020
No comment
Close by to area , not so clean . Very spacious .
Recommended: Yes
Charli
Aug 03, 2019
Good place to store items
Thank you. This was a good place to store my items. I got a discount which was nice and it was a good price.
Recommended: Yes
Jackee Lopez
Apr 07, 2019
Great location nice helpful staff
Staff was very helpful. Great location. Very clean. Able to access at good time and always someone in the office Incase of any questions. Well definitely recommend to others. As it was recommended to me.
Recommended: Yes
Daniel
Mar 26, 2019
The facility clean and well kept
The staff was friendly and helpful
Recommended: Yes
Donita
Mar 20, 2019
Great faciliity
Pedro Garcia, Mgr. Very friendly & professional.
Recommended: Yes
Simon
Jan 14, 2019
Ok experience with Interstate Mini Storage
Filling out the paperwork at the storage facility was quick. The lady at the desk "Maria" was efficient and professional and answered all of my questions effectively. I only wish she could have taken a few minutes to walk me to my storage unit and show me the key pad. At least with other storage facilities they tend to do that, so your not wondering around trying to figure out where everything is at. The facility itself seemed clean and secure. I selected a unit with Climate Control, so I will see this summer how well it keeps things cool. But initial impression was good!
Recommended: Yes
Julia
Jul 12, 2017
Clerk is great! Enjoy her willingness to help
I was referred by a friend. The units don't seem the size of the measurements that are offered online. They seem smaller. Prices are a little in the higher side. However other than that, the customer service and help from the clerk made me want to stay!
Recommended: Yes
janet
Mar 06, 2017
Helpful, congenial
Easy access. Only been there part of a month, but so far so good.
Recommended: Yes
janet
Mar 06, 2017
Congenial, helpful
Been there less than 1 month, but so far all is great.
Recommended: Yes
Melissa
Mar 27, 2016
Too expensive for a 5" 5 storage
Too expensive for very small 5" 5 storage
Recommended: No
tiffany
Jan 30, 2016
I know that my belongings are secure!
When my husband retired from the military, we decided to simply our life & downsize our living space. Interstate Mini Storage was our choice because of its convenient location, price, cleanliness, and most importantly, it's security system. I go to the unit when the season changes or to get holuday decor. I always feel safe there, even when my husband is not with me. I wish they offered military discounts but even without it...it's worth it!
Recommended: Yes
Luis Gutierrez
Mar 21, 2015
Unit Cleanliness needs attention
Unit was prompt but a bit dirty ...
Recommended: Yes
Edgar andrade
Sep 04, 2014
like it
Very clean in a good area costumer service great will recommend to friends
Recommended: Yes
Christine
Jan 07, 2014
Very good customer service. My unit had a small amount if trash in it when I moved in but overall I have no concerns.
Recommended: Yes
Dan
Jul 25, 2013
Low Cost, Clean facility, and Great Customer Service.
Great experience staff is very friendly, the facility is clean, affordable prices, and there is lots of security.
Recommended: Yes
