Public Storage - East Hartford - 188 Roberts Street, East Hartford | Low Rates - Available Now

Public Storage - East Hartford - 188 Roberts Street

188 Roberts Street
East Hartford, CT 06108
25 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$80.00 - $248.00
Available Units: Show All
10' x 5' Unit

Climate controlled, Swing door, Interior

$95.00

$80.00

per month
No CC Required
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10' x 8' Unit

Climate controlled, Roll up door, Interior

$96.00

$81.00

per month
No CC Required
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10' x 10' Unit

Swing door, Floor 1, Drive up, Outdoor access

50% off 1st Month
$130.00

$107.00

per month
No CC Required
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10' x 10' Unit

Climate controlled, Roll up door, Interior

50% off 1st Month
$131.00

$107.00

per month
No CC Required
Continue
10' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

50% off 1st Month
$157.00

$129.00

per month
No CC Required
Continue
15' x 10' Unit

Climate controlled, Roll up door, Interior

50% off 1st Month
$169.00

$139.00

per month
No CC Required
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15' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

50% off 1st Month
$185.00

$152.00

per month
No CC Required
Continue
20' x 20' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

2nd Month Free
$310.00

$248.00

per month
No CC Required
Continue
About
Features
  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
4.5 out of 5 stars - based on 25 reviews
Customer Reviews
Jeanne B Jun 09, 2020

The process was simple after getting my...

The process was simple after getting my 2nd reservation confirmed. The first never confirmed. The 2nd had a higher price than the 1st. Didn't appreciated being asked who a person was. A friend of mine and I have the same last name.

Recommended: Yes

Karraine Apr 04, 2020

Excellent experience

Great service, professional, prompt and went the extra mile.

Recommended: Yes

Subrian Ward Feb 10, 2020

Great experience

Great experience friendly customer service

Recommended: Yes

Paul Manning Feb 06, 2020

I was in and out in about 15 mins

I was in and out in about 15 mins. Signed the lease, got my code, and locked my unit. Very fast.

Recommended: Yes

Christine Remillard Oct 11, 2019

The workers are so wound full and the...

The workers are so wound full and the storage is clean they explain everything to you so u can understand everything

Recommended: Yes

Ana Correamendez Jul 08, 2019

Everything was good

Everything was good

Recommended: Yes

Chevelle Chislom Mar 20, 2019

When I made reservations for a storage...

When I made reservations for a storage unit, they told me a ground floor unit then when i get there that was a lie they only had 3 flour units. That was not good customer service when customers get told one thing then another.

Recommended: Yes

Tee Oct 29, 2018

Excellent customer service

Excellent customer service

Recommended: Yes

Rafael Rivera Sep 10, 2018

Great experience and great customer...

Great experience and great customer service

Recommended: Yes

Sarah Sep 06, 2018

Ok to reccomend

Other than the last minute taxes, fees, insurance, and lock that were charged without my having been told before signing I would recommend this location to others because of how well maintained it is.

Recommended: Yes

James Dinapoli Sep 04, 2018

Been there for a little then a month...

Been there for a little then a month now and have no issues.

Recommended: Yes

Nicole Toney Sep 25, 2017

Great customer service!!! I came 20 minutes before close and they were extremely accommodating. Renee is the best. She made the transaction smooth and efficient for my move in and vacate. Love this place!

Recommended: Yes

MJM Sep 14, 2017

Found the location online

Found the location online, made a reservation for that same day (and completed all of the optional information in advance), received a call from the facility to confirm the appointment time less than a hour later... Very quick process once I arrived that afternoon. Very courteous and thoughtful on site team. Very clean facility. Solid experience all around.

Recommended: Yes

Frank Russell Sep 11, 2017

Bendisa and Renae at the front desk were very accommodating and efficient when I needed help getting into my storage unit. We should have more people like them in our work force. Frank Russell

Recommended: Yes

G Lopez Aug 26, 2017

Staff is very knowledgeable. Renae and Cristina are amazing! Prices are great. Very pleased.

Recommended: Yes

Dwayne Grondin Aug 18, 2017

Great first timer experience. The process was simple and smooth. Renae and Cristina were pleasantly welcoming. They made the process a delightful experience. The grounds are well kept and clean and the staff is very knowledgeable.

Recommended: Yes

Roberta Owens Jun 12, 2017

I left last year and recently returned. Once again Joe was sitting behind the desk and gave me a warm welcome back!!! He has always been there to help and deserves a lot of recognition. You are very lucky to have him - his customer service level is amazing.

Recommended: Yes

Ray May 25, 2017

Setting up the lease was an easy ...

Setting up the lease was an easy process. Plenty of room to drive a truck and trailer to the space. No backing up req'd. The step up into the space is high enough to keep out rain water but not too high for hauling in heavy things. The latch is a little difficult to use. Not much to hold on to when trying to slide it. The door is heavy to lift. Could use more counterbalancing. Code access thru the main gate works well. I've only used it in the daytime so I can't comment on lighting. Overall I would recommend Public Storage.

Recommended: Yes

Sunshine:) Feb 03, 2017

Excellence at it's best!

I went to public storage in East Hartford, CT and was blow away by the dynamite service.. .. Betty was the star employee who checked me in. She took the time to show me what I had already booked but after viewing the storage and looking over the items that I told her I was bringing she went above and beyond to showed me a bigger space. At fir st I was skeptical--- thinking she was only trying to get a better deal out of me but after looking at the second unit and telling her my budget I ended up with the WIN, bigger space and $2 under budget. On the way up to the floor where my unit is located, Betty made sure she explained about lighting, hours of operation and where cameras where located. She went over the code and how to use it when entering the building. She took the time to show me how to look at the diagrams on the wall that would lead me to my storage unit. Very informative- -- explaining in detail how to apply the lock to the storage properly. She then had me try, to ensure I did it right. (Thanks Betty) When we headed down to the lobby she was patient with me as I made sure I had the right visa card to make transaction. What impressed me most about this experience was she actually went over the whole contract, even the fine print!!! A lot of times people just scurry through asking you for signature and initials and your responsible for looking at what is really important. She did complete opposite, EXCELLENT. I said to her then, "If we had more people like you in customer service, the world would be a better place, don't change" and I meant that. Keep up the great work Betty ;)

Recommended: Yes

Danielle Boyd Sep 07, 2016

Great facility...

The facility is a great space, my unit was clean n free of anything that could damage my belongings. I would like to see more cleaning...the elevator should be cleaned daily...they should also have a "hold" button on the elevators when loading...but overall I love the facility.

Recommended: Yes

Latoya Burns Aug 02, 2016

Excellent custom service

Great customer service after renting a unit. I found it was too small, Joe walked us around and showed us other options that were available and we were able to find the right unit for us. Thanks again Joe!!!

Recommended: Yes

Ellen Arce Jun 17, 2015

Great service-nice people

I have had a great first time experience. My only observation is the elevators are dirty.

Recommended: Yes

Charles Mozzochi Jun 02, 2015

It is a very nice, clean place and very nicely operated

I highly recommend Public Storage. It is far superior to many other storage units in the Hartford area.

Recommended: Yes

Guy Kamgang Apr 16, 2015

nince place for storage

secure and clean

Recommended: Yes

Joel Daigle Nov 17, 2014

Nice Place for storage but no deals!

I had a storage space 7.5x10 with you and need more room, so got another 5x5 space and thinking you would give me a break on it. I didn't get one and if I would done on line, would have got a better deal? No real help from your front desk! so what wrong with that.

Recommended: Yes