Mar 25, 2020
Outstanding Customer Service and Communication
The entire process was met with excellent customer service along with ease of completing the required paperwork. Staff was extremely helpful with all aspects of getting my reservation completed in a professional and timely manner.
Feb 15, 2019
No other better place to secure your belongings/properties.
This facility is excellent when it comes to cleanliness, customer service, and most of all security. I have never encountered any problems or issues. On the contrary, Ms Charlotte and Loretta are very willing and understanding, and so patient in assisting me with my needs and wants. The fact that I used this facility for almost 4yrs is a good testimony. I will miss you, Ms Charlotte.
Douglas G Stamm
Jun 21, 2018
Charlotte and Loretta are very friendly, helpful and courteous.
Charlotte and Loretta have been extremely helpful in assisting with my storage needs. They are always friendly and courteous in their in-person and telephone interactions with me. Charlotte made sure the units I rented were thoroughly clean before I move my belongings in and also made recommendations for how I could protect me belongings from moisture and insects. It is a pleasure speaking with them and I would recommend Sentinal to others due in large part to these individuals.
May 30, 2018
Great customer service provided by Charlotte at North Dover location.
I have recommended your sites in Dover and Wilmington but some people have told me that they have found better prices at other storage companies. Your annual price increases don't appear to add enhancements to the facility.
May 27, 2018
Overall good experience
Only problem had was they offer you a moving truck in the ad. We went there and she told us we could only use it once. Then when we tried to reserve it to move our stuff out we were told the truck can only be used to move your stuff in.
May 17, 2018
I wish other company anise would follow your example.
Iâve been with other storage facilities over the years and I wish I had found you sooner.
May 17, 2018
Iâve been with other storage companies and I am thrilled I landed here.
Top notch organization. Wish the rest of the world would followed this example.
May 16, 2018
Ms Charlotte and Loretta are very friendly, helpful and easy to work with!
May 16, 2018
Ms Charlotte and Loretta are very nice, easy to work with, and provide excellent customer service.
Barbara J Walker
May 14, 2018
Best Storage in Dover!
Charlotte, the property manager at N. Dover Sentinel, takes great care of her tenants. Always willing to help out. Site is safe and clean.
Jun 02, 2016
Great storage facility!
Great storage facility, convenient location, clean and well maintained, and decent prices. Charlotte is the best....so friendly and helpful. This was our first time using a storage facility and Charlotte answered all questions and also gave helpful suggestions.
Apr 28, 2016
Great manager !!!
I've been a tennant for goi g on seven years and Charlotte has been the best manager I've ever met. Very kind and always ready and willing to help you when needed. The facility is very clean and love the security, knowing my unit is being watched makes me very happy.
Mar 22, 2016
Very clean and very reasonable
Charlotte was an amazing person. Very friendly and always had a smile on her face. Answered all my questions when ever I had any. The unit I had was very clean and never had any problems with any critters. If I ever need storage again this is where I will come.
Mar 02, 2016
Staff was friendly and helpgul. The unit was clean and they had security measures that made me feel my things were safe.
Feb 27, 2016
Great customer service
The individual that chevked me in was wonderful and very helpful i would recommend this facility to any of my friends or family.
Feb 06, 2016
Dec 10, 2015
The people are very friendly and caring. Units are very clean and the place has security. I would recommend it to all my friends
Sep 26, 2015
I had amazing, friendly service from the moment I walked in the door.
The storage area has well kept grounds and units. The staff is very honest and helpful. Made me feel like it was my own little garage that they would over see for me. I felt comfortable when I left that I was not going to be ripped off. Thank you.