告
Mar 08, 2024
Everything went smoothly, 15 min from submit to completion.
Everything went so smoothly, it was kind of hard to believe. 15 min from submit to completion. I received a call within 1 min of transmitting my reservation. I didn't even have time have time to review what i had entered. Very efficient setup from start to finish. The assistant that reviewed the reservation new exactly what she was doing, and was very professional and pleasant.
Recommended: Yes
Luis J Castro
Dec 22, 2022
Good place
Good price, place, clean and friendly people. Perhaps a bigger and better moving rolling car could help for bigger items.
Thanks
Recommended: Yes
Tracy
Jul 23, 2022
Quick & Easy
Did everything online, downloaded app for access instructions and had moved in within 24hours. Clean facility & easy to navigate. Connie called to double check all was good. Highly recommend
Recommended: Yes
Gloria F Patterson
Apr 23, 2022
The best hassle-free experience I've had.
Excellent on-line reservation and check-in. Courteous and efficient customer rep.
Recommended: Yes
Mary
Oct 20, 2020
Marina was wonderful
Marina was wonderful
Recommended: Yes
Joyce
Jul 07, 2020
Online registration was awesome
Perfect unit for our needs. Entire process was easy. Staff were great. Unit is perfect and love the climate control.
Recommended: Yes
Grant
Jul 06, 2020
Rented for condo storage customer service was amazing
Great! Perfect in every sense of the meaning
Recommended: Yes
Julia Hendricks
Jun 26, 2020
Great place!
Zachary, the manager working when I moved in, went above and beyond to help me! I've used several storage unit facilities, and Public Storage was the best one by far. It was very secure, as clean as you'd expect, and the staff was amazing! The top of the unit was covered with a metal grate, which I wasn't expecting, but it had more than enough space. Overall, a great experience!
Recommended: Yes
Benu Amun-Ra
Jun 10, 2020
Exceptional Even After Power Was Out The Day Before
Amazing Customer Service! Thank you Marina! Literally made my transition moving into our new unit completely flawless. This was after a strong hail storm had took out a transformer the day before and they had no power. As we waited for the power to be restored, Marina guided us through the whole process and provided us with everything we needed. Our previous unit was lost due to the system being down but she rectified the situation and still got us another unit on the first floor. Loved her! She made feel relieved and valued as a customer especially during a stressful time when moving sucks during a pandemic. Great employee :)
Recommended: Yes
Maxine Tomaschoff
May 26, 2020
Clean, friendly, affordable storage facility.
Everybody I had contact with both over the phone and in the store was patient and friendly, taking the time to answer all my questions and show me some spaces. Decided to double the size of my rental since it wasn't much more. Convenient to where I live, clean, easy to get in and out of. Good prices right now, too.
Recommended: Yes
Jon Merrill
May 15, 2020
I had a fantastic experience
I had a fantastic experience in reserving my storage unit online and getting details worked out onsite with the site manager, Marina.
Recommended: Yes
Michael
May 06, 2020
Clean and customer service was very informative
Customer service was very helpful and the unit and facility as a whole is very clean
Recommended: Yes
Lucia Karakitsios
Apr 10, 2020
I'm having a good experience with...
I'm having a good experience with public storage. Clean, safe, professional staff
Recommended: Yes
Gatluak Machar
Jul 15, 2019
Recommend the service
All services in this public storage is good
Recommended: Yes
Shaneequa Burrell
Jun 26, 2019
I was told by your sales associate that...
I was told by your sales associate that your insurance was required. After reading the contract I learned that it was optional and brought it to the sales associates attention. I was then asked to bring in proof of my insurance. The Area Manager Aaron did apologize.
Recommended: No
Michelle Tellez
Apr 01, 2019
Very clean
Very clean, maintained facility and the manager on staff, Grace, is efficient and ready to meet the needs of her customers. There were no surprises and I would definitely use this facility in the future.
Recommended: Yes
Jan K.
Feb 20, 2019
First Time Needing A Storage Unit
Not ever needing a storage unit, I did know what to expect. My only complaint was the check in process was a bit slow.
Recommended: Yes
Dane
Aug 30, 2018
Climate controlled convenience!
The staff at Public Storage were friendly and helpful! They helped set my girlfriend and I up with a great 10x 10 unit that is brand new and clean! We feel confident in the security and convenience of the layout of the facility. The hand carts have been so helpful during our moving of truckloads of boxes and furniture! We both look forward to stepping out of the heat into the cool climate controlled facility.
Recommended: Yes
