Mini U Storage - Thornton

Clean nice price and good location

The manager was very nice. The price was very good and it is in a convenient location to my home

Recommended: Yes

Great

Love the prices there and the staff is very friendly

Recommended: Yes

EVERYTHING WAS EXACTLY HOW I WAS YOLD IT WOULD BE

I was greater with a freundly smile . I didn't get over charged and I was treated wit respect and courtesy.

Recommended: Yes

Nice experience

Nice and tidy, the Customer service clerk was very respectful and made sure that everything was covered.

Recommended: Yes

Managers are very rude

Moving in, from the start, has been one problem after another! I made my reservation over the phone and was told that "use of the truck was free, just pay $19 for insurance and replace the gas I used, and they would hold the truck for me." When I got there, no truck, and that it should be there in the morning. So I had to change plans. The next morning the truck was there, only now I needed insurance in order to rent it. The $19 was for their insurance! Change of plans #2. After asking a friend if he would provide his insurance and being told that he was driver #2, your managers started hollering at me for returning the truck and not my friend (my wife used his car to run errands while we moved and was at the phone store across the street at the time). Since then I have been told I have 7 days to move out because I have been spending too much time in my unit. The reason we had to get a storage unit was because of a flood in our apartment building and had very very little time to gather what we could, we lost all of our furniture, the majority of our clothes got wet and needed washing, plus I needed to go through everything we have left in this world, to organize it in a way that's easy to access. Because we have a 5 x 10 I have to constantly remove and replace boxes, all of which takes time, more than the 1hour I was told I I had when going to my unit! Because I have bee left homeless from the flooding I need to access my unit on a daily basis. I haven't bothered anyone nor have I been in anyone's way, so why am I being harassed by your managers and told my contract has been terminated?

Recommended: No

Clean

Close to home, good customer service

Recommended: Yes

Great space at a great rate

Friendly service and a great cheap unit

Recommended: Yes

Quick sign up and clean

Wonderful customer service and great people behind the counter!!

Recommended: Yes

Noice

Got spot to store some stuff!!!!

Recommended: Yes

Best customer service ever!

The nicest, most helpful lady in the office walked me through the rental process. She is so engaging and thoughtful. When I discovered I had left my lock at home after I had unloaded a few things, she called me and let me know she had put a temporary lock on my unit for me. Now that’s customer service!

Recommended: Yes

Great

Great customer service! Price to rent was perfect.

Recommended: Yes

Have to much

Well needless to say, I have to much stuff for where I reside. Fortunately though I found Mini U, after looking at other storage facilities that were actually closer to me. The prices are right and management was very friendly nd was the deciding decision for me. I highly recommend!!!

Recommended: Yes

Staff is friendly and helpful.

Acquiring and occupying the unit was a good experience. Snow should be plowed from in front of units esp those that are facing north.

Recommended: Yes

Great!!

Took awhile to find someone. But when we did she did an amazing job and was super quick!

Recommended: Yes

Fabulous customer service

I had to get a storage unit super short notice so I was in a rush when I went there to sign for everything. The lady who worked there was super friendly, answered any questions I had, was real quick with everything, and it was very clean inside and out. It's the best experience I've had when it comes to dealing with storage facilities if I ever need another storage unit I will definitely be coming back here.

Recommended: Yes

Overall GREAT!

Rented a 5x10 unit. Entry door was a bit narrow, but otherwise just fine. Staff at this facility (Friday and Saturday). Was exceptional. She was efficient and thorough and, when I started to move in on Saturday, she went out of her way to help. That was the best part of this experience. The staff!!!!!

Recommended: Yes

Very nice and very attentive to my needs!

I showed up close to closing time and they did not make me feel as though I was off any inconvenience! It’s tough to get to places before closing when the commute home is over an hour, and then usually get treated different due to that. Not these guys! I truly appreciated their time and help!

Recommended: Yes

Clean and well-priced

Goop price for a storage unit, it was also very clean. The rental process was smooth and relatively quick. I recommend.

Recommended: Yes

Amazing service

The representatives were amazing, handling everything I needed and made the process smooth and easy.

Recommended: Yes

Always have a unit everywhere I go. 39 states so far.

Pleasent staff. Friendly. Unit was clean and easy to get in and out of facility. I would recommend this place to anyone I knew who needed a unit. Thanks again for the help.

Recommended: Yes

We were pleased with the customer service

So far so good - I recently moved in but liked the drive up option.

Recommended: Yes

Very Helpful and friendly staff

I found out about this storage place just from searching online. I moved from out of state and booked it the day I got the Arizona. The staff was helpful and accommodating.

Recommended: Yes

Good for the price

Decent unit for the price. Helpful office staff.

Recommended: Yes

They gained a customer for life

Very happy that the girl at the counter cut me some slack about the rental truck. My move turned out horrible was crying all night but she made the next day much better

Recommended: Yes

Great place

Great place at a great price. Friendly staff. Easy move in. Great rates. Definitely recommend

Recommended: Yes

Very helpful

Staff was very helpful and understanding, appreciatee that

Recommended: Yes

Easy and nice

Nice managers, and easy move in

Recommended: Yes

Everything went well

Move in was easy. The managers are great.

Recommended: Yes

very helpful

The staff and manager on sight were amazingly nice and helpful!

Recommended: Yes

Safe made a bad day amazing

Arrived to have friendly and comical staff. Answered all questions and treated us like special clients. Enjoyed every minute of the 11 it took to get us in our unit

Recommended: Yes

Awesome service

Great service, friendly, the price was great, I'll definitely use this site again and tell my friends. Helped me a lot when I needed it. Your amazing and everyone there is awesome!!!

Recommended: Yes

Great people at the site.

Wonderful customer service. Competitive rates.

Recommended: Yes

Wonderful customer service

Exceptional customer service at the facility.

Recommended: Yes

Friendly staff but so much ice by storage units made move in difficult

The staff was friendly and helpful but paperwork at move in took almost an hour due to contract price discrepancy from original price quoted online. The staff tried to make move in easier by putting down gravel in front of storage unit but due to extreme ice build up at property, move in was difficult and dangerous. I am hoping that in the future the property will be better maintained to avoid potential slips and falls.

Recommended: Yes

Clean and friendly place

Just needed 6 month storage and this place is perfect. Great price, friendly staff, and well organized facility.

Recommended: Yes

It was very easy access to the unit.

The people were very friendly and helpful. They gave me the best deal for what I was looking for.

Recommended: Yes

Moving...blah!! No one enjoys the task to begin but mini u made everything so much easier. I had ran into a few problems during this daunting task, but the manager, Cindy, so extremely; sympathetic, caring and curteous during ALL of our interactions with her. She had a great and calm adittude, cool demeanor and complete understanding to my newly developed physical dilima :" Without Cindy at this mini u location and her being so considerate to everyone who she interacts with, I dont think that I would ever been able to finish the move. Thankfully, Cindy is one of the good guy!!!!

Recommended: Yes

Quick and easy storage

Storage units are clean and easy to access. The staff was extremely friendly and helpful during move in and when I made use of the free truck rental. Overall a great experience.

Recommended: Yes

The people were great!

I really liked that someone physically took us to the unit, showed us how clean it was and where it was,walked us back and offered us refreshments, showed us where the restrooms were and got us a free truck to use for few hours. I would definitely recommend this place to my family!!

Recommended: Yes

They were very helpful and took us to see all the different sizes so i could make up my mind. Great people.

Recommended: Yes

I would recommend Mini U Storge

I have had enjoyed doing business with Mini U Storge . I found that the people in customer service are very informed and helpful. thank you to customer service

Recommended: Yes

I have especially like doing doing business with Mini U

people in customer service are just wonderful so very helpful very informed I have enjoyed doing business with Mini U Storge

Recommended: Yes

Managers were Great!

The husband and wife that work at the facility I am renting with were so helpful and friendly. They did not treat me like a number. I had discounts coming for being a AAA member and I'm also renting a Penske truck, and I did not have to even ask about it. She told me what the discounts were and why I was receiving them. I was very pleased with the service

Recommended: Yes

Best experience possible

Saundra t;he manager(hope its her name)was very helpful and am very grateful for helping me in a difficult situation. She was kind,courteous and a great asset to the company. Thank you

Recommended: Yes

Great

Awesome customer service! Great Location!

Recommended: Yes

courteous staff, very efficient check-in.

I found this unit on spare foot. The price was right and conveniently located to my home. The staff is very courteous and the facilities were very clean.

Recommended: Yes

If you need storage, this is the place

I needed fast affordable storage. Check in took less than 15 minutes. The staff was courteous, kind and accommodating. The unit I rented was the perfect size and was very clean. I highly recommend for any and all storage needs.

Recommended: Yes

They were a pleasure to deal with

They were a pleasure to deal with

Recommended: Yes

The managers at the facility were great. They were helpful and informative.

Recommended: Yes

Staff is friendly, helpful, thorough!

The office staff was great.The facility is well kept. I would highly recommend Mini U!

Recommended: Yes

straightforward friendly service

the checking in process was a bit long, but I understand they need to cover all their bases legally. the facility was clean and felt secure, and the staff was extraordinarily professional and knowledgeable. I feel very comfortable leaving my stuff there!

Recommended: Yes

The ladies there were fantastic and very helpful

Recommended: Yes

Pleasant experience, friendly staff, over all good facility

Very friendly staff, made moving less stressful with there move in deal. No long term agreement which was very nice for my situation.

Recommended: Yes

accomodated my needs

I was pleased that they were able to place me in a larger unit at the last moment when they had a cancellation. They were quite pleasant to deal with. I was also able to get the truck on a very busy weekend.

Recommended: Yes

Super friendly owners and seems like a safe facility

Check in was very easy. The owners were welcoming, kind, and direct. Unit seems clean, safe and secure. Cute "guard dog" :)

Recommended: Yes

customer service was greatly appreciated

Mini u storage was more than I expected, I wish I had known about your facility a long time ago especially the way the economy is today. Times are hard and I would recommend Mimi u storage. Thank you for your service.

Recommended: Yes

quick and easy check-in process and the staff was super friendly, personable yet very professional

Recommended: Yes

Great customer service

Recommended: Yes

Customer service was great! The unit was a good size. I also appreciate all the extras such as the free truck and free heavy-duty shelving they provide. I feel like this was the best value around.

Recommended: Yes

Recommended: Yes

Friendly place to leave your stuff!

Well done! I felt very good about leaving my household goods after the sale of my condo. SpareFoot gave us a great deal and we were treated with respect at the Mini storage. I would recommend to all my friends.

Recommended: Yes

Good experience. Friendly staff.

Recommended: Yes

great customer service

Easy move in, I would recommend this facility.

Recommended: Yes

The employees were nice and accommodating, working with us and being flexible.

Recommended: Yes

Recommended: Yes

hooplah

It was the greatest ever. Best experience I've ever had and l look forward to the future.

Recommended: Yes

They were extremely friendly and very helpful!

Recommended: Yes

Recommended: Yes

The staff was very friendly and helpful. They made the experience very easy.

Recommended: Yes

Pretty good

I got a unit last minute and the staff was very helpful.

Recommended: Yes

Reserved a unit online. They had paperwork ready to go when I arrived. Was fast and easy

Reserved a unit online. They had paperwork ready to go when I arrived. Was fast and easy.

Recommended: Yes

The people were very nice, very friendly and helpful. They got me through the paperwork and set up everything rapidly so I could move in. I highly recommend this place!

Recommended: Yes

it was all good

Recommended: Yes

Outstanding help for out of town move

I needed to move contents from an apt to a storage unit and handle it from Chicago. The folks at MiniUStore/Thorton were great, answering all my questions and interminable phone calls. I think I managed to speak to all of them, and everyone is great #1 in politeness and clarity. In addition to a real value, there is use of a large truck. Staff is very helpful with directions and suggestions. I was able to hire a few extra hands from a local company on MiniU recommendation, Alhood Movers. Thank you to the staff MiniU for making an unpleasant task as easy as possible.

Recommended: Yes

Awesome

Thank you for the amazing deal. The staff was so friendly and made us feel secure and happy about using the storage facility. Thanks!!

Recommended: Yes

Very Satisfied!

The staff of the Mini-U Storage in Thornton were very courteous, professional and efficient. The unit prices were better than most other places we checked into in Denver. I highly recommend this business if you're needing to rent a storage unit!

Recommended: Yes

Awesome storage unit, great management and excellent prices

Recommended: Yes

I reserved my move in online, expecting a long wait when i finally moved in. I was super surprised at the wonderdul customer service they had!! Awesome people!!

Recommended: Yes

Recommended: Yes

The process was very easy, great customer service and received the storage unit for a great price. I would definately recommend this facility.

Recommended: Yes

First time using s storage facility .. employees were nice .. Overall good experience

Recommended: Yes

Friendly, Fast and Fair service.

Recommended: Yes

Cheap, secure storage

This place costs 31.00 with insurance a month; about as cheap as you'e going to get for a 5X5. Sandra was a nice lady, and her friend was helpful. The pace is cheap, about as secure as you can expect for $31.00 a month, plus I got hockey tickets.

Recommended: Yes

Sandra and the gentlemen helping her were excellent, the unit they gave me was easily accessible and they were very helpful and accommodating with the use of the Penske truck. Thank you for making this easy!

Recommended: Yes

Great Location and Very accomodating staff!!!

After searching several nearby storage locations I picked this facility. Having a truck provided, a great price and the surprise of getting to go to a Nuggets game was AWESOME. The office team was very helpful and overcame some challenges in a great way. If/when I ever need storage options in the future I will absolutely go back to this location. Everything was clean, organized and very efficient for the process. Thank you for a great experience during a challenging time.

Recommended: Yes

/very Friendly people.

Recommended: Yes

Sandra was very pleasant and a pleasure to deal with! My short experience will be referred to anyone who may be in need of storage.

Recommended: Yes

So far so good

Recommended: Yes

Very clean office with wonderful employees. Very helpful. Would recommend this facility to anyone that needed one!

Recommended: Yes

I found it quite easy experience for my first time.

Recommended: Yes

Excellent customer service

Recommended: Yes

glad to get out of public storage

Recommended: Yes

Recommended: Yes

First timer with storage facilites

As this was my first time using a storage facility, I did not know what to expect. I was pleasantly surprised by the attentive representatives and the cleanliness of the unit. I feel my belongings are secure and safe and I would recommend this location to anyone.

Recommended: Yes

Amazing! Love these people made my experience less terrible considering my circumstances.

Recommended: Yes

Recommended: Yes

Recommended: Yes

Fantastic!!

Recommended: Yes

very helpful with my unit and truck return.

Recommended: Yes

Much easier and more pleasant than dealing with public storage.

Recommended: Yes

Best. Experience I have ever had in a stressful situation

Recommended: Yes

Amazing people! Very organized and wonderful customer service!

Recommended: Yes

Staff was extremely friendly and helpful. Very considerate of our needs.

Recommended: Yes

The people are very helpful and nice.

Recommended: Yes

Recommended: Yes

Great, very knowledgable

Recommended: Yes

The staff was extremely friendly and helpful. True customer service!

Recommended: Yes

Very wonderful!

Recommended: Yes

Great customer services

Recommended: Yes

Recommended: Yes

Recommended: Yes

Recommended: Yes

Great Experience thus far!

Recommended: Yes

50 bucks is way too much for a tiny 5 X 5 space but I needed it fast and it was a block away. Felt three miles charge was out of line since I moved 1 block!

Recommended: Yes

The customer service was above and beyound my satisifaction.

Recommended: Yes