Apr 13, 2022
Best customer service ever!
The nicest, most helpful lady in the office walked me through the rental process. She is so engaging and thoughtful. When I discovered I had left my lock at home after I had unloaded a few things, she called me and let me know she had put a temporary lock on my unit for me. Now thatâs customer service!
Apr 12, 2022
Great customer service! Price to rent was perfect.
Mar 28, 2022
Have to much
Well needless to say, I have to much stuff for where I reside. Fortunately though I found Mini U, after looking at other storage facilities that were actually closer to me. The prices are right and management was very friendly nd was the deciding decision for me. I highly recommend!!!
Feb 22, 2022
Staff is friendly and helpful.
Acquiring and occupying the unit was a good experience.
Snow should be plowed from in front of units esp those that are facing north.
Apr 21, 2021
Took awhile to find someone. But when we did she did an amazing job and was super quick!
Mar 30, 2021
Fabulous customer service
I had to get a storage unit super short notice so I was in a rush when I went there to sign for everything. The lady who worked there was super friendly, answered any questions I had, was real quick with everything, and it was very clean inside and out. It's the best experience I've had when it comes to dealing with storage facilities if I ever need another storage unit I will definitely be coming back here.
Dec 22, 2019
Rented a 5x10 unit. Entry door was a bit narrow, but otherwise just fine.
Staff at this facility (Friday and Saturday). Was exceptional. She was efficient and thorough and, when I started to move in on Saturday, she went out of her way to help.
That was the best part of this experience. The staff!!!!!
Nov 01, 2019
Very nice and very attentive to my needs!
I showed up close to closing time and they did not make me feel as though I was off any inconvenience! Itâs tough to get to places before closing when the commute home is over an hour, and then usually get treated different due to that. Not these guys! I truly appreciated their time and help!
Sep 05, 2019
Clean and well-priced
Goop price for a storage unit, it was also very clean. The rental process was smooth and relatively quick. I recommend.
Apr 08, 2019
The representatives were amazing, handling everything I needed and made the process smooth and easy.
Apr 04, 2019
Always have a unit everywhere I go. 39 states so far.
Pleasent staff. Friendly. Unit was clean and easy to get in and out of facility. I would recommend this place to anyone I knew who needed a unit. Thanks again for the help.
May 08, 2018
We were pleased with the customer service
So far so good - I recently moved in but liked the drive up option.
May 02, 2018
Very Helpful and friendly staff
I found out about this storage place just from searching online. I moved from out of state and booked it the day I got the Arizona. The staff was helpful and accommodating.
Apr 22, 2018
Good for the price
Decent unit for the price. Helpful office staff.
Mar 20, 2018
They gained a customer for life
Very happy that the girl at the counter cut me some slack about the rental truck. My move turned out horrible was crying all night but she made the next day much better
Dec 25, 2017
Great place at a great price. Friendly staff. Easy move in. Great rates. Definitely recommend
Dec 12, 2017
Staff was very helpful and understanding, appreciatee that
Jul 12, 2017
Easy and nice
Nice managers, and easy move in
Jul 10, 2017
Everything went well
Move in was easy. The managers are great.
Mar 25, 2017
The staff and manager on sight were amazingly nice and helpful!
Feb 25, 2017
Safe made a bad day amazing
Arrived to have friendly and comical staff. Answered all questions and treated us like special clients. Enjoyed every minute of the 11 it took to get us in our unit
Feb 11, 2017
Great service, friendly, the price was great, I'll definitely use this site again and tell my friends. Helped me a lot when I needed it. Your amazing and everyone there is awesome!!!
Jan 25, 2017
Great people at the site.
Wonderful customer service. Competitive rates.
Jan 23, 2017
Wonderful customer service
Exceptional customer service at the facility.
Jan 22, 2017
Friendly staff but so much ice by storage units made move in difficult
The staff was friendly and helpful but paperwork at move in took almost an hour due to contract price discrepancy from original price quoted online. The staff tried to make move in easier by putting down gravel in front of storage unit but due to extreme ice build up at property, move in was difficult and dangerous. I am hoping that in the future the property will be better maintained to avoid potential slips and falls.
Jan 14, 2017
Clean and friendly place
Just needed 6 month storage and this place is perfect. Great price, friendly staff, and well organized facility.
Aug 31, 2016
It was very easy access to the unit.
The people were very friendly and helpful. They gave me the best deal for what I was looking for.
Aug 17, 2016
Moving...blah!! No one enjoys the task to begin but mini u made everything so much easier. I had ran into a few problems during this daunting task, but the manager, Cindy, so extremely; sympathetic, caring and curteous during ALL of our interactions with her. She had a great and calm adittude, cool demeanor and complete understanding to my newly developed physical dilima :" Without Cindy at this mini u location and her being so considerate to everyone who she interacts with, I dont think that I would ever been able to finish the move. Thankfully, Cindy is one of the good guy!!!!
Jul 22, 2016
Quick and easy storage
Storage units are clean and easy to access. The staff was extremely friendly and helpful during move in and when I made use of the free truck rental. Overall a great experience.
May 22, 2016
The people were great!
I really liked that someone physically took us to the unit, showed us how clean it was and where it was,walked us back and offered us refreshments, showed us where the restrooms were and got us a free truck to use for few hours.
I would definitely recommend this place to my family!!
Apr 28, 2016
They were very helpful and took us to see all the different sizes so i could make up my mind. Great people.
Apr 11, 2016
I would recommend Mini U Storge
I have had enjoyed doing business with Mini U Storge . I found that the people in customer service are very informed and helpful.
thank you to customer service
Apr 11, 2016
I have especially like doing doing business with Mini U
people in customer service are just wonderful so very helpful very informed I have enjoyed doing business with Mini U Storge
Jan 26, 2016
Managers were Great!
The husband and wife that work at the facility I am renting with were so helpful and friendly. They did not treat me like a number. I had discounts coming for being a AAA member and I'm also renting a Penske truck, and I did not have to even ask about it. She told me what the discounts were and why I was receiving them. I was very pleased with the service
Jan 18, 2016
Best experience possible
Saundra t;he manager(hope its her name)was very helpful and am very grateful for helping me in a difficult situation. She was kind,courteous and a great asset to the company. Thank you
Jan 13, 2016
Awesome customer service! Great Location!
Jan 07, 2016
courteous staff, very efficient check-in.
I found this unit on spare foot. The price was right and conveniently located to my home. The staff is very courteous and the facilities were very clean.
Dec 20, 2015
If you need storage, this is the place
I needed fast affordable storage. Check in took less than 15 minutes. The staff was courteous, kind and accommodating. The unit I rented was the perfect size and was very clean. I highly recommend for any and all storage needs.
Dec 05, 2015
They were a pleasure to deal with
They were a pleasure to deal with
Oct 05, 2015
The managers at the facility were great. They were helpful and informative.
Sep 15, 2015
Staff is friendly, helpful, thorough!
The office staff was great.The facility is well kept. I would highly recommend Mini U!
Sep 04, 2015
straightforward friendly service
the checking in process was a bit long, but I understand they need to cover all their bases legally. the facility was clean and felt secure, and the staff was extraordinarily professional and knowledgeable. I feel very comfortable leaving my stuff there!
Aug 23, 2015
The ladies there were fantastic and very helpful
Aug 15, 2015
Pleasant experience, friendly staff, over all good facility
Very friendly staff, made moving less stressful with there move in deal. No long term agreement which was very nice for my situation.
Aug 06, 2015
accomodated my needs
I was pleased that they were able to place me in a larger unit at the last moment when they had a cancellation. They were quite pleasant to deal with. I was also able to get the truck on a very busy weekend.
Aug 02, 2015
Super friendly owners and seems like a safe facility
Check in was very easy. The owners were welcoming, kind, and direct. Unit seems clean, safe and secure. Cute "guard dog" :)
Glenn E. Robertson
Mar 09, 2015
customer service was greatly appreciated
Mini u storage was more than I expected, I wish I had known about your facility a long time ago especially the way the economy is today. Times are hard and I would recommend Mimi u storage. Thank you for your service.
Jan 29, 2015
quick and easy check-in process and the staff was super friendly, personable yet very professional
Jan 04, 2015
Great customer service
Dec 30, 2014
Customer service was great! The unit was a good size. I also appreciate all the extras such as the free truck and free heavy-duty shelving they provide. I feel like this was the best value around.
Dec 25, 2014
Dec 23, 2014
Friendly place to leave your stuff!
Well done! I felt very good about leaving my household goods after the sale of my condo. SpareFoot gave us a great deal and we were treated with respect at the Mini storage. I would recommend to all my friends.
Dec 05, 2014
Good experience. Friendly staff.
Nov 26, 2014
great customer service
Easy move in, I would recommend this facility.
Nov 10, 2014
The employees were nice and accommodating, working with us and being flexible.
Nov 05, 2014
Nov 02, 2014
It was the greatest ever. Best experience I've ever had and l look forward to the future.
Oct 31, 2014
They were extremely friendly and very helpful!
Oct 30, 2014
Oct 06, 2014
The staff was very friendly and helpful. They made the experience very easy.
Sep 04, 2014
I got a unit last minute and the staff was very helpful.
Jul 25, 2014
Reserved a unit online. They had paperwork ready to go when I arrived. Was fast and easy
Reserved a unit online. They had paperwork ready to go when I arrived. Was fast and easy.
Jul 15, 2014
The people were very nice, very friendly and helpful. They got me through the paperwork and set up everything rapidly so I could move in. I highly recommend this place!
Jul 11, 2014
it was all good
Vicki and Lou
Apr 28, 2014
Outstanding help for out of town move
I needed to move contents from an apt to a storage unit and handle it from Chicago. The folks at MiniUStore/Thorton were great, answering all my questions and interminable phone calls. I think I managed to speak to all of them, and everyone is great #1 in politeness and clarity. In addition to a real value, there is use of a large truck. Staff is very helpful with directions and suggestions. I was able to hire a few extra hands from a local company on MiniU recommendation, Alhood Movers. Thank you to the staff MiniU for making an unpleasant task as easy as possible.
Apr 27, 2014
Thank you for the amazing deal. The staff was so friendly and made us feel secure and happy about using the storage facility. Thanks!!
Apr 12, 2014
The staff of the Mini-U Storage in Thornton were very courteous, professional and efficient. The unit prices were better than most other places we checked into in Denver. I highly recommend this business if you're needing to rent a storage unit!
Mar 21, 2014
Awesome storage unit, great management and excellent prices
Mar 04, 2014
I reserved my move in online, expecting a long wait when i finally moved in. I was super surprised at the wonderdul customer service they had!! Awesome people!!
Mar 04, 2014
Feb 27, 2014
The process was very easy, great customer service and received the storage unit for a great price. I would definately recommend this facility.
Feb 25, 2014
First time using s storage facility .. employees were nice .. Overall good experience
Feb 20, 2014
Friendly, Fast and Fair service.
Feb 16, 2014
Cheap, secure storage
This place costs 31.00 with insurance a month; about as cheap as you'e going to get for a 5X5. Sandra was a nice lady, and her friend was helpful. The pace is cheap, about as secure as you can expect for $31.00 a month, plus I got hockey tickets.
Jan 07, 2014
Sandra and the gentlemen helping her were excellent, the unit they gave me was easily accessible and they were very helpful and accommodating with the use of the Penske truck. Thank you for making this easy!
Jan 01, 2014
Great Location and Very accomodating staff!!!
After searching several nearby storage locations I picked this facility. Having a truck provided, a great price and the surprise of getting to go to a Nuggets game was AWESOME. The office team was very helpful and overcame some challenges in a great way. If/when I ever need storage options in the future I will absolutely go back to this location. Everything was clean, organized and very efficient for the process. Thank you for a great experience during a challenging time.
Jan 01, 2014
/very Friendly people.
Dec 23, 2013
Sandra was very pleasant and a pleasure to deal with! My short experience will be referred to anyone who may be in need of storage.
Dec 19, 2013
So far so good
Dec 17, 2013
Very clean office with wonderful employees. Very helpful. Would recommend this facility to anyone that needed one!
Dec 17, 2013
I found it quite easy experience for my first time.
Dec 12, 2013
Excellent customer service
Nov 15, 2013
glad to get out of public storage
Oct 08, 2013
Oct 04, 2013
First timer with storage facilites
As this was my first time using a storage facility, I did not know what to expect. I was pleasantly surprised by the attentive representatives and the cleanliness of the unit. I feel my belongings are secure and safe and I would recommend this location to anyone.
Oct 03, 2013
Amazing! Love these people made my experience less terrible considering my circumstances.
Oct 02, 2013
Sep 19, 2013
Sep 13, 2013
Sep 12, 2013
very helpful with my unit and truck return.
Sep 05, 2013
Much easier and more pleasant than dealing with public storage.
Aug 28, 2013
Best. Experience I have ever had in a stressful situation
Aug 27, 2013
Amazing people! Very organized and wonderful customer service!
Aug 20, 2013
Staff was extremely friendly and helpful. Very considerate of our needs.
Aug 13, 2013
The people are very helpful and nice.
Aug 13, 2013
Aug 10, 2013
Great, very knowledgable
Aug 02, 2013
The staff was extremely friendly and helpful. True customer service!
Aug 02, 2013
Aug 02, 2013
Great customer services
Aug 02, 2013
Jul 29, 2013
Jun 25, 2013
Jun 17, 2013
Great Experience thus far!
Jun 04, 2013
50 bucks is way too much for a tiny 5 X 5 space but I needed it fast and it was a block away. Felt three miles charge was out of line since I moved 1 block!
Dec 23, 2001
The customer service was above and beyound my satisifaction.