Jun 22, 2020
I donât really have a story.
Frank was very professional, storage unit clean, bang for my buck and moving in was a breeze. Also location of storage is very convenient, and the hours of operation works well for me.
Jul 11, 2019
Great service and very friendly and clean
I've rented from here a few different times and I had nothing but good experience there gate access times are great and they keep the place clean and very well protected.
Jun 12, 2019
Convenient location great service
Clean area efficient friendly courteous customer service
May 19, 2019
A very clean facility and management very helpful.
I worked with Mr. DeMeo, who was very helpful. He explained and showed how, gates and entrance to the storage unit works, which was important to me. Also, went over all the paper work, and discussed price of the unit which was in my budget.
Apr 28, 2019
Very clean units and great service
Apr 11, 2019
Great people to deal with,very professional ,even got the use of a moving truck.i would recommend highly.
Mar 29, 2019
Staff was helpful, efficient and cordial.
So far so good. Meets my needs completely
Jun 11, 2017
Very professional service
Very professional service .....
Jan 16, 2017
Fast, friendly and efficient experience.
This was my first time using off-site storage and I was pleased it went so well. The facility is safe, clean and very well maintained. The person who managed my sign up was very professional and friendly. I am very pleased with the experience. There were a couple of slight concerns, though. One was the unavailability of the 'free use' truck for move in. It was there but I was told the paperwork for using it had not yet arrived. One of the reasons I selected the facility was the truck, advertised on the site. I can understand the delay in paperwork - it happens. But, when I asked about using it later, I was told I could not. When you advertise and don't deliver, you should offer a 'make good' or compensation. Truth in advertising is a law in MA and just a good business courtesy.
Another concern: Confusion regarding initial rates. The online calculator provided a figure that resulted in a roughly $50.00 credit on my pending account. But, when I arrived, this was not the case, although I did get a $1 first month rate (although it did not credit over to the next month with a mid-month check-in. So, in reality, I got 15 days at. The $1 rate.
Again, very confusing...but still I am thus far happy because of the general experience.
Apr 27, 2016
This was such an awesome experience
The facility was great and the customer service was exceptional. I would recommend this place anytime
Apr 17, 2016
Clean facility good security but call center best up on my reservation
the call center in arizona messed up my reservation good service clean the salary overall nice place would definitely recommend here
Apr 09, 2016
Dec 18, 2015
Frank was extremely accomodating.
I was a day early; Frank explained everything and showed me the unit and how to gain access.
Dec 08, 2015
Meat all expectations
Very clean easy to get to,nice location
Jun 04, 2015
I must say I was very very happy with the cleanliness and the staff. Frank and Jim were MORE than good, they were great, helpful, friendly . I would recommend this company.
May 17, 2015
Totally professional and helpfull and definitely friendly and up front with answers to all questions asked
Very courteous and business like with professionalism
Apr 22, 2015
Best Deal of All, Wish that I had found them much earlier
Not only is the facility nicely laid out with very clean units, the office staff was very helpful for the paper work signing up process. I purchased a lock as well so that once I had the unit I could lock it. I have come and gone many times with great ease.
Mar 28, 2015
Frank was great, he processed everything as quickly as possible while our moving crew was unloading into the units... very efficient and helpful.
Mar 09, 2015
Extremely happy with my decision to go with this facility.
I would recommend this facility to everyone.
Mar 07, 2015
Jan 10, 2015
Great service and professionalism from Frank!
Dec 23, 2014
From start to finish it was AWESOMENESS! From the staff at the service center (call center I should say) to the gentleman at the storage unit itself EVERYONE was very nice, and professional. The prices at their facility are very reasonable. The place is secure and very very clean!! Definitely would recommend them to anyone in need of that "extra closet"!!
Aug 16, 2014
Really nice place to do business with!
Easy access- security is great-people are really nice to work with- paperwork is easy.
Jul 26, 2014
Pro: Units have high ceilings Con: Odd pricing
Hey, 10 feet x 10 feet is . . . 10 feet by 10 feet, but if you're able to stack your stuff, the high ceiling is a bonus. Pro: 7 day, 7AM-7PM access is also a bonus, only made available by coded entry and departure. Con: Don't get caught inside the gate after closing as it's timer controlled, and you'll be trapped inside the storage unit area. Odd: Advertised price for a 10x10 is $110. I wonder why I'm paying $120 . . .. Customer service has been very good the few times that I've been inside the office, with the help being . . . helpful. Don't mail your payment to the street address; it will be returned. There's no mail delivery there (they have an East Dennis PO box, but it doesn't seem to be listed on the web site).
Jul 08, 2014
The unit was clean and the grounds are nice. the automatic gate is a nice feature and the code system works well
Apr 23, 2014
Nov 23, 2013
10 by 10 was good
I arranged to use the truck and a 5 by 10 but upgraded to a 10 by 10 to fit my stuff with a very nice person whom helped me fill out the paperwork and turned a stressful day into a fun one. thank you
Mar 05, 2013
Apr 05, 2012
The 10 X 10 works for me.
I had arranged the unit ahead of my arrival but could not get in through the security gate when I arrived with the rental truck. When I came back the next morning, the clerk apologized and gave me a free lock "for my troubles".