Feb 20, 2019
Great customer service!
Staff contacted me after the online reservation. Staff also called to make sure I was on my way to the facility to do the paperwork since it was getting towards the end of the workday. Staff was great.
Aug 22, 2017
Nice Convenient and Friendly
It was Easy to Find Staff Very was very Helpful and Unit was just Right
Jul 28, 2015
Not the most secure location, but does the job
This storage unit is not heavily secured, but I have no issues with it. It is hard to get into contact with customer service because of their very odd hours, but when you do, they are helpful and nice.
Jul 07, 2015
Everything was great
Everything was great! Customer service was awesome. I plan on doing business with this company from here on out
Jul 07, 2015
Excellant Customer Service
The staff checked me in, and got me a unit in perhaps fifteen minutes, with a minimum of trouble. They also worked with me on the first month's lease, which was the biggest help. Jeff and the female manager are extremely friendly and professional.
If anyone is looking for s storage facility with not a lot to offer in the way of extras, but need a place to store their items; I highly recommend Airport Self Storage.
Jun 20, 2015
Very friendly and courteous, the unit was what I was looking for.
Jun 16, 2015
Clean,great customer service
Jun 01, 2015
good for us the location
Found a place close that works for us. Size is perfect and price is ok. Weekend ours are good. Friendly and knowledgeable staff. Clean and well kept
Apr 19, 2015
Very nice management open 24 hours
Mar 24, 2015
Great customer service
They are on top of it! I emailed for information when they were closed and the owner responded back! That goes a long way for me trying to get answers over the days they were off. The staff is very friendly and made me feel confident with my decision. This is a no-frills place. It's not fancy. But the price is the best one i found and to me that is much more important than fancy buildings
Jul 06, 2014
The price, convenience, and customer service made this facility the perfect choice for me.
Jul 01, 2014
Very friendly service
Facility is a bit weather-beaten and dusty, but the door closed and the lock fit! (And the gate opens and closes.) I also appreciate the 24-hour access, although from what I understand other places limit access hours to provide more security, so that theoretically makes this place slightly less secure.
Also note that there is a minimum 3-month lease, which I didn't find out till I got there and was signing paperwork.
Jun 15, 2014
Awesome customer service
I am hyper critical of customer service and Susan was amazing! She was one of the nicest, most helpful, customer service rep.s I have had the experience of dealing with in years!
Jun 09, 2014
Cheap & Easy
I had a great experience checking in with Shirley (I believe that's her name...), the manager. She was really kind & helped point me in the right direction regarding insurance, finding the right unit & getting in & out of the place.
It's all a bit beat up & older looking, but the buildings are concrete & metal, and the locks work, so mission accomplished.
The price is great, and the 24hr access is really convenient.
May 18, 2014
Helpful and easy checkin.
I liked receiving a text when the unit was ready the day before. I was able to stop by on my way in to town the day before the actual move and check out the unit and apply preventive bug treatment. I was thrilled to see the driveways were paved because the storage we use near Houston is gravel and you do get more dust in the units from it. Paperwork was easy and Susan was very helpful. It was nice that she checked out the gate code she gave me for the next day because we would have been up a creek with a van full of furniture if it did not. It was a very smooth move.
Mark K. Jones
Jul 16, 2013
Could be cleaner but service was really friendly.
Jun 20, 2013
I got a storage space there and am happy with it so far. The lady that helped me was nice and would tell others about it if the experience stays true because I dont have an accurate opinion on the place yet because I have only been there for a week now :)
May 21, 2013
Jan 15, 2013
Is my firts time rent storage, but i reconmended a other friends..thus facility cuz is a good price and good place...
Nov 06, 2012
At the office Britt was great help in assisting me in getting a storage room. Not only did he clean out the room for me but later when we came with a trailer he helped direct us around a few sharp turns. I would reccomend this facility to anyone.
Jun 19, 2012
The office person was very helpful and courteous. She made accommodations that were just want I needed. She stayed late to finish business, which was greatly appreciated. It is easy to get to and quick access. Security is good. Competitive pricing.