Jun 29, 2020
Great automatic checkin
The price and automatic checkin were great. I did everything online beforehand and they texted me the security info 1 min later.
Oct 30, 2019
Service was good
Service was good
May 28, 2019
Good. Very helpful and had the storage needed at half off
Sep 04, 2018
Loved the Labor Day Sale
Loved the Labor Day Sale! 50% off is what made me choose this place and it's very clean and the staff are very friendly
May 12, 2017
Serena gave me very good customer service, I like the location of the space very much.
Mar 04, 2017
This was my first time renting a storage unit and patty was very helpful and made the process very easy. The storage facility is very nice and well maintained. Overall happy with my experience
Jan 13, 2017
The proprietors are knowledgeable, friendly and helpful. The whole business and service are great, and greatly appreciated. We trust our belongings with these folks.
Dec 21, 2016
LOCATION AND PRICE ARE VERY REASONABLE.
Nov 08, 2016
I have been with Public Storage on and off for over 10 years, I have had the pleasure of being assisted by two awesome ladies, Jeannie and Patty... They have always been professional and compassionate in all my dealings with them. I have had several encounters in regards to gate access issues, changing locations from down the street to their facility. Jeannie and Patty have always delivered excellent customer service, they are always prompt returning phone calls, I have been shown a great deal of kindness and respect from these wonderful ladies.
Thank you for going above and beyond!
Sep 18, 2016
I phoned the property on Saturday morning, spoke with Jeanne, and she was absolutely wonderful. I had some difficulties getting the online rate to "stick" and to be able to reserve the unit online, so she provided me with the Customer Service and Reservations numbers.....it took several phone calls to the corporate services, but finally everything made its way through the computer systems.
We jumped in the car for the two-hour drive from Oakland, and managed to get to Del Rey Oaks by 4:00. Jeanne met us with a warm welcome and we immediately felt like we have known her for EVER! What a wonderful lady to work with and to look forward to seeing whenever we need to visit our "stuff"!
We are enormously appreciative of all her help!