Mar 10, 2020
Great customer service
The lady was super helpful. I was out of town and she allowed my god mom to assist with getting the storage to lock in my rate so I wouldnât lose my price
Feb 07, 2020
It was a good experience.
The ladies there were very nice and helpful!! They made a stressful situation a little easier
Mar 16, 2019
Easy, clean and reasonable storage. Highly recommend
Super friendly staff, clean facility thatâs easy to get to off 20 and easy set up. Got a deal on the monthly cost and the employees were nice enough to waive my application fee. Would definitely recommend to a friend.
Dec 02, 2017
10 Stars and 2 thumbs up
Moving between states is stressful. The staff were friendly and helpful. In addition to making the storage situation as easy as possible, they were kind enough to give me pointers on places to go being a new resident. I would recommend this place to everyone just for the customer service.
Nov 18, 2017
The Best Experience Ever
Tamika was so nice to me and she answered all the million questions i had. She was very knowledgeable about simply self storage and the process was extremely easy.
Nov 14, 2017
Very helpful associates, easy access
Aug 11, 2017
This place offers great prices for their units and the location is also not that far off.
May 01, 2017
Friendly, convenient, and priced fairly
This place is very conveniently located to Decatur, clean, safe, and affordable for college students.
Apr 29, 2017
Very friendly; accommodating of college students
Very impressed by the customer service received. The unit was well kept and clean. Very accommodating of college students who only need the space for a few months
Apr 05, 2017
I had a really good experience. The young that helped me was really fast. She was great.
Mar 07, 2017
Local storage unit
A little old, but clean well kept facility.
Nov 01, 2016
Great customer service and attitude
Nov 01, 2016
Great people, good service clean
Oct 24, 2016
i would return its convenient and the customer service is very professional.
Feb 11, 2016
Friendly, helpful, courteous
Made an extremely hectic time much easier and gave me peace of mind. Provided me with options to best fit my situation instead of forcing my circumstances into the box
Jan 05, 2016
Professional and efficient sign up process. Highly recommend
Dec 20, 2015
happy i found it
I found this facility via SelfStorage.com where it was listed as $25/month for a 5x10 unit. Turns out that is only for the first 3 months and then the rate goes up. By the time I found that out, I already had the move lined up. But that was the only negative and it doesn't sound like it was the facility's issue but the marketing on the website.
Krystina, the property manager, was sympathetic about the rate issue and more than helpful about everything - it was such a nice change in a stressful situation. And the property was clean and convenient - the "second floor" units have no stairs b/c of an elevated access road which made moving much easier. And the police dept is right next door which gives an extra sense of security.
Pleased so far...
Dec 04, 2015
the person that said the employees were too friendly
this is an awesome place to get storage. the customer service was outstanding and I liked that the people that worked there were so nice and eager to help me. I think the customer that said they were overtly friendly needs to get a life as these ladies did their job with finesse and respect. so if you think these ladies are too friendjly you need to get a real life.
Jul 25, 2015
Simply Storage Review
Wonderful over phone contact do to living out of Atlanta area thanks to Christina at HF Simply Storage. Set up storage unit and price online also. Thank you
Jul 09, 2015
Last minute move
I needed a storage last minute and found one at simoly storage for a great price. The customer service is excellent and so are the security features.
Jul 04, 2015
24 hour convince and very clean location
Jul 03, 2015
excellent customer service
Awesome employees and management and great prices
Jul 03, 2015
Jun 23, 2015
Great price good space
Great customer service and professionalism. Staff did an excellent job walking us through the process. Hopefully the space will serve me well over the next few months!
Jun 22, 2015
It was ok
I had no problem with checking in but the ladies were a little to friendly what my girlfriend thought