Central Self Storage - Daly City

Great customer service

Good customer service, friendly and personable. The place is clean and next to a police station so I feel safer lol. I would recommend this place.

Recommended: Yes

Customer services are friendly and able to answer questions.

Storage clean and free of any damages.

Recommended: Yes

Expensive

I've had this unit for 4-5 yrs. When I got it, the price was Around 220 I think, anyway I'm on a fixed income and now my bill is 320.00. My rent has change about 2 times a year. for the last 3 yrs. All I can really say is, it was ok when I rented but soon changed to a money hungry storage.

Recommended: No

needed last minute! great experience

thank you!!!!!!!!!!!!!!!!!!!!!

Recommended: Yes

Great

Great costumer service very friendly

Recommended: Yes

Storage rental made easy

Aren't was very nice and helpful.

Recommended: Yes

Excellent service

Thanks Arvin

Recommended: Yes

Wonderful customer service!

This is the second time I've rented a storage unit at Central Self Storage, and it's been a great experience each time. The customer service is amazing, the pricing is competitive, and the facility is clean and well maintained.

Recommended: Yes

Clean and friendly staff

Move I. Was quick and efficient. Prob prefer the hours to go a little longer, but it’s workable. The space was clean and organized.

Recommended: Yes

Super fast and easy

The guy at the front desk made everything super easy and uncomplicated. Everything went well and there weren't any problems.

Recommended: Yes

College dorm storage

Quick and easy to reserve, accommodating to our travel plans.

Recommended: Yes

overall quick efficient and customer service was excellent

clean facility, painless check in process

Recommended: Yes

Check in was smooth and desk agent was polite and friendly

The location is convenient for me right off the 280 in Daly City. Unbeknownst to me, they did charge an insurance fee of $12, but he told me early in the check in process. They also say they don't prorate your move out, so it's best to move out at the very end of the month if possible. The place is a little hard to find at first though.

Recommended: Yes

Check in was smooth and desk agent was polite and friendly

All of what I said in my title. They do charge an insurance fee of $12, but he told me upfront. The place is a little hard to find at first though.

Recommended: Yes

Set up and stored in under an hour

I needed to store things same-day and called the facility, got set up quickly, and got to take advantage of a discount as well. Overall really happy with the service

Recommended: Yes

Excellent customer service

Excellent customer service fast and easy.

Recommended: Yes

Great price and central location

I arrive min before they closed and they still helped me. The guy at the desk was awesome. They also have a loading area.

Recommended: Yes

Nice experience

Great service, and affordable pricing

Recommended: Yes

Overall whole process was very easy.

Staff is very friendly. It was very easy moving my stuffs to the storage.

Recommended: Yes

Very good storage building

Very cool place , the person who helped me was really well spoken and got me to upgrade .

Recommended: Yes

Great facility, convenient access, friendly staff

Easy to get to, decent parking options. Convenient access hours. Elevator is good. Office staff is very helpful and attentive. Thank you

Recommended: Yes

Very Good location, value, and service.

Very Good location, value, and service

Recommended: Yes

good but overpriced

Facility is fine but the price is ridiculous especially since there aren’t any dollies for use unless the office is open.

Recommended: Yes

Very friendly and helpful

Quick service very friendly young man And helpful!!

Recommended: Yes

easy to use

large storage space, easily accessible

Recommended: Yes

We got a metal lockbox & we’re gonna use it!

5 x 5 holds all the overflow from our moldy apartment with room to add more later! We appreciate the full sized ceilings & large portals thru which we stacked our cases of excess belongings. Your staff is very friendly.

Recommended: Yes

Great Service!

Super friendly and helpful, great experience!

Recommended: Yes

Overall very positive experience

Very pleasant and helpful staff, clean, secure, easy to navigate... very positive experience!

Recommended: Yes

could be better

could be better needs better pricing

Recommended: No

Friendly

Very clean good customer service friendly parking OK so far so good

Recommended: Yes

Total satisfaction guaranteed.

I was greeted with smiles, and was well satisfied by the customer services provided.To keep it short , I was overwhelmed. Thank you .

Recommended: Yes

Satisfied ok

It’s good and I am satisfied with it

Recommended: Yes

In the process of moving in

Just now starting to move in I am a new tenent.

Recommended: Yes

Decent value and helpful staff for a first time renter

Good value and helpful staff. It is my first time using a storage unit. Everyone was really helpful with the whole process from booking it to showing up and actually getting the unit. The facility itself is decent, wouldpvw to see a bit more surveillance and staff presence around the property but all and all happy so far!

Recommended: Yes

Everything is great

Everything is great about my experience here. It's clean, the guys at the desk were fun to work with, the online reservation was a breeze, price is quite reasonable. So yes, everything is great.

Recommended: Yes

Nice and good service.

Fast and efficient. Nice people.

Recommended: Yes

Nice guy. Quick process.

I recommend it. Not bad at all. Good price.

Recommended: Yes

Quick and painless

Staff were helpful and friendly, answered all of my questions. Facility was clean and organized, only issue was the furniture dolly was there on Saturday when I signed up but nowhere to be found on Sunday when I actually moved, but we made it work.

Recommended: Yes

I really appreciate the customer service.

The facility is clean, there is parking for unloading, there are movable carts, and a small store for other extras that I needed and found helpful. I really appreciate the customer service too.

Recommended: Yes

Easy and safe storage

It took no time for us to move my son furniture in. Easy access, safe and very helpful people.

Recommended: Yes

Quick and easy

I did all of comparison shopping and Central Self Storage had the best rates, gave incentive move in deal, rebate on lock purchase and they were the only company who let me make a $20 one time fee charge over the phone to hold and guarantee I had a unit without coming into the office first! Phone & office staff were so helpful, friendly and guided me through the whole process which was helpful since this was my first time renting a storage unit.

Recommended: Yes

Great storage

Easy fast and affordable . Easy parking

Recommended: Yes

Review

The staff is very nice, the facility is clean and very close to our location. Although we didn't need any supplies, they have a large selection of boxes and packing materials. I would recommend this place to others with short-term storage needs.

Recommended: Yes

Quick, easy, affordable and centrally located.

Alvarado made my registration process easy, quick, and pain free. Using Sparefoot made finding Central Storage in Daly City a breeze. I got an excellent deal and it's very close to the in-law unit I'm moving out of. Thanks for making such a difficult move a little easier!

Recommended: Yes

helpful staff

staff helped me to make a smooth move in.

Recommended: Yes

рџ‘Ќ Service

Courteous. Swift & Cordial. Thanks

Recommended: Yes

Good service

Good customer service but not very accessible, not very clean and there are no carts every time I go.

Recommended: No

Professionally run and great units.

I found the manager professional, friendly and very helpful. The units themselves are very nice and access to the unit is easy. Excellent experience.

Recommended: Yes

The people at Central Storage are really amazing and helpful!

I had an easy time moving in with the help two carts. The space was clean with easy access. The staff is wonderfully kind and helpful.

Recommended: Yes

Helped with everything I needed

The lady who helped me was very kind and provided detailed information to make my move smooth. Facility is clean and no hidden fees or cost.

Recommended: Yes

Convenient storage facility

Arvin, the facility manager is wonderful to work with. The facility is clean, the price seemed fair and this facility met my needs. Would recommend it.

Recommended: Yes

Arvin, the facility manager is great to work with.

This facility is very close and convenient for our needs. Its clean and appears to be well run for the past 10 years. I recommend Arvin, the facility manager and the facility itself.

Recommended: Yes

Exactly what I was looking for

And the package lady on the front desk was really polite. Place is very safe and secure. Clean premises. Very easy parking and access.

Recommended: Yes

Just what I needed

Very polite and pleasant, clean and secure.

Recommended: Yes

What you are looking for!

The only thing that I riding like is that it says you're going to pay this much and it ends up being 20 or 30 bucks more, not much of a biggie, but still bothers me. Other than that, the place is really, really good so far. I really liked Marsh for the front desk, very pleasant lady.

Recommended: Yes

Great service

Made an easy online reservation and was contacted within 30 min. Convient location, no hassle storage

Recommended: Yes

Good option close to San Francisco

Key-code access for extended hours, very tall storage heights.

Recommended: Yes

Legit service

The guy was really helpful and I appreciate the value of the unit.

Recommended: Yes

thank you

arvin was very helpful and knowledgeable about the whole storing process. thank you, Arvin!

Recommended: Yes

Clean facility & great customer service!

Although parking can be a challenge, the storage facility is clean and the office staff is helpful, courteous, and friendly.

Recommended: Yes

Friendly

Quite great location like that the police are near by.

Recommended: Yes

Very good

The customer service was very good

Recommended: Yes

Great storage close to SFSU!

This is so convenient to SFSU and is easy to get in and out of quickly. They have handcart available which made my move super easy!

Recommended: Yes

Great storage close to SFSU!

This is so convenient to SFSU, and the place is clean and easy to get in and out of. Hand carts are provided making my move super easy!

Recommended: Yes

Excellent experience!

The assistant manager was very friendly and helpful. She took the time to make the whole experience very smooth and easy. The facility was very clean, as well as the unit we were assigned. My only suggestion would be to have more carts/ flat beds available -we had to wait for a tenant to be done in order to load our stuff.

Recommended: Yes

Close to school (SFSU) and easy to get to!

Recommended: Yes

Easy great service

Recommended: Yes

excellent service via telephone prior to arriving and perfect service once there. both managers on site were fantastic and met all my needs. water offered every time! bonus.

Recommended: Yes

Pretty good storage

Needed a cheap, small storage unit to keep my stuff while I go on an extended trip. Central Storage fit the bill on price, even if it wasn't the nicest storage unit I've been to. Felt a little run down, but honestly since I'm not living there, it works great. The price is right, was easy to get to, so that's all I need. Although I do wish there were more than 1 large cart per elevator. :)

Recommended: Yes

generall ok.

location is great. near lots of other else one may need to do.

Recommended: Yes

Arvin at the front desk is exceptionally helpful, especially compared to the 10 other storage places I checked out. There should be more handcarts available though.

Recommended: Yes

It's a Good SECURE Space.

I have been renting a 5 x 5 at this storage since July 2012 till date and I have felt at home here. The staff are great and the call in payments I do are quick and efficient. Thumbs Up. I highly recommend this business.

Recommended: Yes

Good customer service. Arvin is great.

The AAA offer is misleading because it does not confirm that one will get what is being offered on the site. I would contact the facility for first to confirm that they will be honoring what is being offered.

Recommended: Yes

Too Pricey For This Place

i am paying way too much for this place who ha limited hours and not a climate control storage

Recommended: No

Recommended: Yes

The place to go

I was greeted and received great customer service

Recommended: Yes

Easy and cheap

Nice storage facility, clean and conveniently located, and they gave me a great deal on pricing. Would use this facility again.

Recommended: Yes

Best rental experience I have had so far renting a unit. Customer service was awesome and the manager was incredibly friendly and helpful.

Recommended: Yes

Meh.....

Cheaper units then most storage: however, be aware that customer service is slim, as are open office hours. Requires 30 notice to close contract. My armchair ended up with mild on it from leaky roof.

Recommended: No

Good storage

Friendly and helpful staff, clean secure storage. gets crowded on the weekends and parking is limited, also cars are not always available

Recommended: Yes

Easy ... No fuss

Daly City storage was a concur r location from SF... I was able to use autopay and when I forgot the access code, there was a kiosk that was able to text or email it to me! I would definitely recommend this place!

Recommended: Yes

Armin was a wonderful help and got me the exact unit I was looking for. Spent a lot of time explaining the terms and showing me different units. Great experience.

Recommended: Yes

Good short-term storage for your "stuff"

I used a medium-sized storage bay for about 1/2 a year. Anything longer and you have to start wondering if it's cheaper to sell the current stuff and re-buy when you need it. The storage facility was reasonably priced, conveniently located, easy to access, clean, and well-lit. I would use it again for my short-term storage needs.

Recommended: Yes

Good place for several months near home

Convenient place. Friendly service.

Recommended: Yes

As we came in we asked to see a bigger unit. The staff was friendly and helpful. They showed us the facility and explained procedures. However when I tried to pay and showed the reservation they tried telling me that they were not going to honor the Triple A discount (first month free) because it was only for smaller units they no longer had available. They said I didn't have a reservation and that what I had done online was just a place holder. At first they said they would wave the admin fee to make up for it, but that I would have to pay for the first month the same. After discussing with them "false advertisement" and it being an error on their end and not mine. They were eventually willing to honor what I had originally requested. In the future they need to make sure that any advertisements or promotions are up to date with their office staff. They said it was an error on spare foot and apologized for it. At the end we received the first month free and were happily on our way.

Recommended: Yes

it is ok storage unit

- you have bring your own lock - hours are few - phone ppl not very helpful -location feels a little crowded and akward

Recommended: Yes

Recommended: Yes

very nice

call center gave me first month free for AAA membership. this was not honored at the facility other than that every thing is great

Recommended: Yes

Pricey but happy with product

It's northern CA. Everything is pricey. The manager of the facility was the key to securing my business. Great customer service.

Recommended: Yes

Very efficient and friendly.

They made what could have been a very stressful experience stress free. Paper work and move in went quick and smooth and pricing was very good. Arvin was a pleasure to work with.

Recommended: Yes

Recommended: Yes

Great stuff

Using for school supplies over the sunmer

Recommended: Yes

Easy move.

could have had a better elevator door that stayed op more but other than that, good

Recommended: Yes

Good experience, good customer service, and very clean facility

Arvin was very helpful and patient, as we arrived to the office five minutes before closing time. The facility was very clean, and seems to be very secure. Good experience overall.

Recommended: Yes

storage size was good for my need with good price.

Recommended: Yes

The best storage place I have been to!

I went to this storage place to store things because I am moving into my own place. The lady at the front desk was so nice when I walked in and answered all questions I had. She showed me my storage space, told me where I could park, showed me the carts that I could use, and helped me with my security code for the elevator.

Recommended: Yes

Recommended: Yes

Good value

Easy, standard storage building.

Recommended: Yes

Customer service

Agent in the office was really accomodating and friendly, open to help.

Recommended: Yes

great

the elevator is a bit off and runs on its own terms but overall a good experience

Recommended: Yes

the assistant manager Julie was extremely helpful showing me the unit actually got me to upgrade to a larger unit. shes a keeper

Recommended: Yes

Recommended: Yes

after registering @ kiosk we were given access code - didn't work. tried every 20 minutes for over an hr, tried secondary code from customer service. CS left voicemails w/all 3 emergency contacts and didn't hear back. overall this delayed our moving significantly and we had to get a hotel room so that we could drop off our stuff in the AM! folks @ desk waived our next month. but the thought that a whole trip could be derailed bc of a computer error (for instance, we keep our camping gear in there!) is disconcerting.

Recommended: Yes

Good east move in

Recommended: Yes

Very helpful and friendly.

Recommended: Yes

Great for the price

Getting this storage unit on short notice was a smooth experience. The staff was helpful and courteous. Even on weekends it is easy to park and access your unit.

Recommended: Yes

Responsive customer support. Fair and clear heads up to late fees and etc.

Recommended: Yes

I reserved my space online and drove down on a Sunday at 11:30 am to check in to the space. The Internet website said Sunday office hours were 10-2 pm. when I got to Central Storage in Daly City the office was closed/locked! I think that is a bit of false advertising. I called the number on my online reservation receipt and was able to speak with someone, nice woman whose name began with a V. she walked me through the whole process at the kiosk....I didn't know about the monthly insurance fee...you all should state that in your advertising in large print. I understood about the $20 one time administration fee, but not about the surprise monthly insurance fee. Anyway, the computer at the kiosk gave me a password that was too long! then the nice lady at your call center gave me a new temporary password. I hung up with her and tried to code in the elevator to check out my unit, the code didn't work, but another tenant was coming out of the elevator, so I rode it up to my unit. Once I found my unit, I was really upset because there was already a small lock on it! I called the service center again and asked the same woman what to do. She said she would call the manager...who lives on site! 10 minutes later he was there, and told me they put locks (the managers locks) on empty storage units so no one goes in them. he took the lock off with his key I checked out the unit and it was fine, I went down to the office with this manager to get a new access code to use the elevator and to buy a new heavy duty lock. Once inside the managers office, the security alarm went off!!! I was stuck in there for 3 minutes with the blaring alarm harming my ears while the young manager frantically tried to turn off the alarm system. finally after talking with the alarm company for 3 minutes and many tries, he was finally able to turn off the alarm. Dazed and barely able to hear I paid $14.99 for my lock and went to lock my locker and contact my movers that they could indeed drive my items over.

Recommended: Yes

I lie this place

Recommended: Yes

Recommended: Yes

Straight Forward Storage

Julie, one of the managers here helped me out. She was very nice and very straight forward about everything. She took the time to personally show me my storage locker and the nearest elevators as well as how to log in. Price is very fair. Storage is super secure (it is right next to a police station!!!! haha). It is hard to find a cart sometimes (suppose to be left in the elevator) but compared to the yelp reviews this place was far better than the other local storage. Hope this helps! Recommendations - Bring your own lock and a copy of your renters insurance if you have it - you will save yourself money! (they charge you extra for insurance if you don't have it)

Recommended: Yes

It was great customer service, easy access to my unit, great security, large storage space I was only surprised by the additional cost of insuring the facility as this seemed like it should have been added into the monthly fee already. It seems odd to have to pay for the facility's insurance, when I am a customer. I would just present it a different way maybe, as of course you want to be insured.

Recommended: Yes

Really a good experience !

I went and asked to see an available unit & liked it and am now a leasee of a unit at central ! The customer service is great ! Thank you central !

Recommended: Yes

Great Customer Service

I'm storing my daughter's stuff over the summer and Central Storage is a very convenient distance to the campus. The on-site person was friendly and very helpful. The unit was nice and clean.

Recommended: Yes

great service

First time I've used them. Excellent sigh up and tour with Arvin.

Recommended: Yes

Best Storage Unit Around!

I am a college student and I was looking for affordable storage for the summer. Not only was Central Self-Storage affordable, but the staff was very helpful and friendly and I know my stuff will be safe and protected. The first month's free & pay monthly benefits were a plus too!

Recommended: Yes

onsite manager is nice

onsite manager is nice, he showed everything in details

Recommended: Yes

Good Value for the $$

The on-site person was very nice - I felt good about putting my items in their facility

Recommended: Yes

The manager was amazing! Great Customer service! They could use a few more carts.

Recommended: Yes