Jan 28, 2021
overall quick efficient and customer service was excellent
clean facility, painless check in process
Nov 26, 2020
Check in was smooth and desk agent was polite and friendly
The location is convenient for me right off the 280 in Daly City. Unbeknownst to me, they did charge an insurance fee of $12, but he told me early in the check in process. They also say they don't prorate your move out, so it's best to move out at the very end of the month if possible. The place is a little hard to find at first though.
Nov 26, 2020
Check in was smooth and desk agent was polite and friendly
All of what I said in my title. They do charge an insurance fee of $12, but he told me upfront. The place is a little hard to find at first though.
Apr 03, 2020
Set up and stored in under an hour
I needed to store things same-day and called the facility, got set up quickly, and got to take advantage of a discount as well. Overall really happy with the service
Mar 23, 2020
Excellent customer service
Excellent customer service fast and easy.
Feb 01, 2020
Great price and central location
I arrive min before they closed and they still helped me. The guy at the desk was awesome. They also have a loading area.
Jan 08, 2020
Great service, and affordable pricing
Nov 24, 2019
Overall whole process was very easy.
Staff is very friendly. It was very easy moving my stuffs to the storage.
Nov 02, 2019
Very good storage building
Very cool place , the person who helped me was really well spoken and got me to upgrade .
Oct 21, 2019
Great facility, convenient access, friendly staff
Easy to get to, decent parking options. Convenient access hours. Elevator is good. Office staff is very helpful and attentive. Thank you
Oct 20, 2019
Very Good location, value, and service.
Very Good location, value, and service
Jul 31, 2019
good but overpriced
Facility is fine but the price is ridiculous especially since there arenât any dollies for use unless the office is open.
May 22, 2019
Very friendly and helpful
Quick service very friendly young man
May 16, 2019
easy to use
large storage space, easily accessible
May 05, 2019
We got a metal lockbox & weâre gonna use it!
5 x 5 holds all the overflow from our moldy apartment with room to add more later! We appreciate the full sized ceilings & large portals thru which we stacked our cases of excess belongings. Your staff is very friendly.
May 05, 2019
Super friendly and helpful, great experience!
Apr 08, 2019
Overall very positive experience
Very pleasant and helpful staff, clean, secure, easy to navigate... very positive experience!
Mar 16, 2019
could be better
could be better needs better pricing
Mar 15, 2019
Very clean good customer service friendly parking OK so far so good
Mar 07, 2019
Total satisfaction guaranteed.
I was greeted with smiles, and was well satisfied by the customer services provided.To keep it short , I was overwhelmed. Thank you .
Mar 03, 2019
Itâs good and I am satisfied with it
Feb 23, 2019
In the process of moving in
Just now starting to move in I am a new tenent.
Feb 12, 2019
Decent value and helpful staff for a first time renter
Good value and helpful staff. It is my first time using a storage unit. Everyone was really helpful with the whole process from booking it to showing up and actually getting the unit. The facility itself is decent, wouldpvw to see a bit more surveillance and staff presence around the property but all and all happy so far!
Feb 09, 2019
Everything is great
Everything is great about my experience here. It's clean, the guys at the desk were fun to work with, the online reservation was a breeze, price is quite reasonable. So yes, everything is great.
Feb 06, 2019
Nice and good service.
Fast and efficient. Nice people.
Jan 06, 2019
Nice guy. Quick process.
I recommend it. Not bad at all. Good price.
Sep 19, 2018
Quick and painless
Staff were helpful and friendly, answered all of my questions. Facility was clean and organized, only issue was the furniture dolly was there on Saturday when I signed up but nowhere to be found on Sunday when I actually moved, but we made it work.
Sep 17, 2018
I really appreciate the customer service.
The facility is clean, there is parking for unloading, there are movable carts, and a small store for other extras that I needed and found helpful. I really appreciate the customer service too.
May 27, 2018
Easy and safe storage
It took no time for us to move my son furniture in. Easy access, safe and very helpful people.
May 24, 2018
Quick and easy
I did all of comparison shopping and Central Self Storage had the best rates, gave incentive move in deal, rebate on lock purchase and they were the only company who let me make a $20 one time fee charge over the phone to hold and guarantee I had a unit without coming into the office first! Phone & office staff were so helpful, friendly and guided me through the whole process which was helpful since this was my first time renting a storage unit.
May 23, 2018
Easy fast and affordable . Easy parking
May 23, 2018
The staff is very nice, the facility is clean and very close to our location. Although we didn't need any supplies, they have a large selection of boxes and packing materials. I would recommend this place to others with short-term storage needs.
May 02, 2018
Quick, easy, affordable and centrally located.
Alvarado made my registration process easy, quick, and pain free. Using Sparefoot made finding Central Storage in Daly City a breeze. I got an excellent deal and it's very close to the in-law unit I'm moving out of. Thanks for making such a difficult move a little easier!
Apr 30, 2018
staff helped me to make a smooth move in.
Nov 22, 2017
Courteous. Swift & Cordial.
Sep 19, 2017
Good customer service but not very accessible, not very clean and there are no carts every time I go.
Sep 18, 2017
Professionally run and great units.
I found the manager professional, friendly and very helpful. The units themselves are very nice and access to the unit is easy. Excellent experience.
Sep 15, 2017
The people at Central Storage are really amazing and helpful!
I had an easy time moving in with the help two carts. The space was clean with easy access. The staff is wonderfully kind and helpful.
Aug 14, 2017
Helped with everything I needed
The lady who helped me was very kind and provided detailed information to make my move smooth. Facility is clean and no hidden fees or cost.
Aug 06, 2017
Convenient storage facility
Arvin, the facility manager is wonderful to work with. The facility is clean, the price seemed fair and this facility met my needs. Would recommend it.
Aug 02, 2017
Arvin, the facility manager is great to work with.
This facility is very close and convenient for our needs. Its clean and appears to be well run for the past 10 years. I recommend Arvin, the facility manager and the facility itself.
Jun 18, 2017
Exactly what I was looking for
And the package lady on the front desk was really polite. Place is very safe and secure. Clean premises. Very easy parking and access.
Jun 09, 2017
Just what I needed
Very polite and pleasant, clean and secure.
Jun 07, 2017
What you are looking for!
The only thing that I riding like is that it says you're going to pay this much and it ends up being 20 or 30 bucks more, not much of a biggie, but still bothers me. Other than that, the place is really, really good so far. I really liked Marsh for the front desk, very pleasant lady.
Jan 22, 2017
Made an easy online reservation and was contacted within 30 min. Convient location, no hassle storage
Sep 07, 2016
Good option close to San Francisco
Key-code access for extended hours, very tall storage heights.
Aug 29, 2016
The guy was really helpful and I appreciate the value of the unit.
Aug 27, 2016
arvin was very helpful and knowledgeable about the whole storing process. thank you, Arvin!
Aug 16, 2016
Clean facility & great customer service!
Although parking can be a challenge, the storage facility is clean and the office staff is helpful, courteous, and friendly.
Aug 08, 2016
Quite great location like that the police are near by.
Jun 08, 2016
The customer service was very good
May 28, 2016
Great storage close to SFSU!
This is so convenient to SFSU and is easy to get in and out of quickly. They have handcart available which made my move super easy!
May 28, 2016
Great storage close to SFSU!
This is so convenient to SFSU, and the place is clean and easy to get in and out of. Hand carts are provided making my move super easy!
May 25, 2016
The assistant manager was very friendly and helpful. She took the time to make the whole experience very smooth and easy. The facility was very clean, as well as the unit we were assigned. My only suggestion would be to have more carts/ flat beds available -we had to wait for a tenant to be done in order to load our stuff.
May 02, 2016
Close to school (SFSU) and easy to get to!
Apr 16, 2016
Easy great service
Mar 02, 2016
excellent service via telephone prior to arriving and perfect service once there. both managers on site were fantastic and met all my needs. water offered every time! bonus.
Feb 24, 2016
Pretty good storage
Needed a cheap, small storage unit to keep my stuff while I go on an extended trip. Central Storage fit the bill on price, even if it wasn't the nicest storage unit I've been to. Felt a little run down, but honestly since I'm not living there, it works great. The price is right, was easy to get to, so that's all I need. Although I do wish there were more than 1 large cart per elevator. :)
Feb 21, 2016
location is great. near lots of other else one may need to do.
Feb 11, 2016
Arvin at the front desk is exceptionally helpful, especially compared to the 10 other storage places I checked out. There should be more handcarts available though.
Feb 04, 2016
It's a Good SECURE Space.
I have been renting a 5 x 5 at this storage since July 2012 till date and I have felt at home here. The staff are great and the call in payments I do are quick and efficient. Thumbs Up. I highly recommend this business.
Jan 21, 2016
Good customer service. Arvin is great.
The AAA offer is misleading because it does not confirm that one will get what is being offered on the site. I would contact the facility for first to confirm that they will be honoring what is being offered.
Jan 09, 2016
Too Pricey For This Place
i am paying way too much for this place who ha limited hours and not a climate control storage
Dec 26, 2015
Yakiri M. Rosas
Dec 05, 2015
The place to go
I was greeted and received great customer service
Sep 30, 2015
Easy and cheap
Nice storage facility, clean and conveniently located, and they gave me a great deal on pricing. Would use this facility again.
Aug 12, 2015
Best rental experience I have had so far renting a unit. Customer service was awesome and the manager was incredibly friendly and helpful.
Jul 30, 2015
Cheaper units then most storage: however, be aware that customer service is slim, as are open office hours. Requires 30 notice to close contract. My armchair ended up with mild on it from leaky roof.
Jul 29, 2015
Friendly and helpful staff, clean secure storage. gets crowded on the weekends and parking is limited, also cars are not always available
Jul 28, 2015
Easy ... No fuss
Daly City storage was a concur r location from SF... I was able to use autopay and when I forgot the access code, there was a kiosk that was able to text or email it to me! I would definitely recommend this place!
Jul 28, 2015
Armin was a wonderful help and got me the exact unit I was looking for. Spent a lot of time explaining the terms and showing me different units. Great experience.
Jul 24, 2015
Good short-term storage for your "stuff"
I used a medium-sized storage bay for about 1/2 a year. Anything longer and you have to start wondering if it's cheaper to sell the current stuff and re-buy when you need it.
The storage facility was reasonably priced, conveniently located, easy to access, clean, and well-lit. I would use it again for my short-term storage needs.
William F. Bosque, Jr.
Jul 03, 2015
Good place for several months near home
Convenient place. Friendly service.
Jun 12, 2015
As we came in we asked to see a bigger unit. The staff was friendly and helpful. They showed us the facility and explained procedures. However when I tried to pay and showed the reservation they tried telling me that they were not going to honor the Triple A discount (first month free) because it was only for smaller units they no longer had available. They said I didn't have a reservation and that what I had done online was just a place holder. At first they said they would wave the admin fee to make up for it, but that I would have to pay for the first month the same. After discussing with them "false advertisement" and it being an error on their end and not mine. They were eventually willing to honor what I had originally requested. In the future they need to make sure that any advertisements or promotions are up to date with their office staff. They said it was an error on spare foot and apologized for it. At the end we received the first month free and were happily on our way.
Jun 07, 2015
it is ok storage unit
- you have bring your own lock
- hours are few
- phone ppl not very helpful
-location feels a little crowded and akward
May 30, 2015
May 27, 2015
call center gave me first month free for AAA membership. this was not honored at the facility other than that every thing is great
May 26, 2015
Pricey but happy with product
It's northern CA. Everything is pricey. The manager of the facility was the key to securing my business. Great customer service.
May 25, 2015
Very efficient and friendly.
They made what could have been a very stressful experience stress free. Paper work and move in went quick and smooth and pricing was very good. Arvin was a pleasure to work with.
May 23, 2015
May 20, 2015
Using for school supplies over the sunmer
May 19, 2015
could have had a better elevator door that stayed op more but other than that, good
May 18, 2015
Good experience, good customer service, and very clean facility
Arvin was very helpful and patient, as we arrived to the office five minutes before closing time.
The facility was very clean, and seems to be very secure.
Good experience overall.
May 12, 2015
storage size was good for my need with good price.
May 04, 2015
The best storage place I have been to!
I went to this storage place to store things because I am moving into my own place. The lady at the front desk was so nice when I walked in and answered all questions I had. She showed me my storage space, told me where I could park, showed me the carts that I could use, and helped me with my security code for the elevator.
May 04, 2015
Apr 27, 2015
Easy, standard storage building.
Apr 05, 2015
Agent in the office was really accomodating and friendly, open to help.
Feb 04, 2015
the elevator is a bit off and runs on its own terms but overall a good experience
Jan 25, 2015
the assistant manager Julie was extremely helpful showing me the unit actually got me to upgrade to a larger unit. shes a keeper
Oct 06, 2014
Sep 20, 2014
after registering @ kiosk we were given access code - didn't work. tried every 20 minutes for over an hr, tried secondary code from customer service. CS left voicemails w/all 3 emergency contacts and didn't hear back. overall this delayed our moving significantly and we had to get a hotel room so that we could drop off our stuff in the AM! folks @ desk waived our next month. but the thought that a whole trip could be derailed bc of a computer error (for instance, we keep our camping gear in there!) is disconcerting.
Aug 04, 2014
Good east move in
Jul 31, 2014
Very helpful and friendly.
Jul 18, 2014
Great for the price
Getting this storage unit on short notice was a smooth experience. The staff was helpful and courteous. Even on weekends it is easy to park and access your unit.
Jul 13, 2014
Responsive customer support. Fair and clear heads up to late fees and etc.
Jun 27, 2014
I reserved my space online and drove down on a Sunday at 11:30 am to check in to the space. The Internet website said Sunday office hours were 10-2 pm. when I got to Central Storage in Daly City the office was closed/locked! I think that is a bit of false advertising. I called the number on my online reservation receipt and was able to speak with someone, nice woman whose name began with a V. she walked me through the whole process at the kiosk....I didn't know about the monthly insurance fee...you all should state that in your advertising in large print. I understood about the $20 one time administration fee, but not about the surprise monthly insurance fee. Anyway, the computer at the kiosk gave me a password that was too long! then the nice lady at your call center gave me a new temporary password. I hung up with her and tried to code in the elevator to check out my unit, the code didn't work, but another tenant was coming out of the elevator, so I rode it up to my unit. Once I found my unit, I was really upset because there was already a small lock on it! I called the service center again and asked the same woman what to do. She said she would call the manager...who lives on site! 10 minutes later he was there, and told me they put locks (the managers locks) on empty storage units so no one goes in them. he took the lock off with his key I checked out the unit and it was fine, I went down to the office with this manager to get a new access code to use the elevator and to buy a new heavy duty lock. Once inside the managers office, the security alarm went off!!! I was stuck in there for 3 minutes with the blaring alarm harming my ears while the young manager frantically tried to turn off the alarm system. finally after talking with the alarm company for 3 minutes and many tries, he was finally able to turn off the alarm. Dazed and barely able to hear I paid $14.99 for my lock and went to lock my locker and contact my movers that they could indeed drive my items over.
Jun 19, 2014
I lie this place
Aug 02, 2013
Jan 30, 2013
Straight Forward Storage
Julie, one of the managers here helped me out. She was very nice and very straight forward about everything. She took the time to personally show me my storage locker and the nearest elevators as well as how to log in. Price is very fair. Storage is super secure (it is right next to a police station!!!! haha). It is hard to find a cart sometimes (suppose to be left in the elevator) but compared to the yelp reviews this place was far better than the other local storage.
Hope this helps!
Recommendations - Bring your own lock and a copy of your renters insurance if you have it - you will save yourself money! (they charge you extra for insurance if you don't have it)
Sep 07, 2012
It was great customer service, easy access to my unit, great security, large storage space I was only surprised by the additional cost of insuring the facility as this seemed like it should have been added into the monthly fee already. It seems odd to have to pay for the facility's insurance, when I am a customer. I would just present it a different way maybe, as of course you want to be insured.
Jul 06, 2012
Really a good experience !
I went and asked to see an available unit & liked it and am now a leasee of a unit at central !
The customer service is great !
Thank you central !
May 22, 2012
Great Customer Service
I'm storing my daughter's stuff over the summer and Central Storage is a very convenient distance to the campus. The on-site person was friendly and very helpful. The unit was nice and clean.
May 21, 2012
First time I've used them. Excellent sigh up and tour with Arvin.
May 20, 2012
Best Storage Unit Around!
I am a college student and I was looking for affordable storage for the summer. Not only was Central Self-Storage affordable, but the staff was very helpful and friendly and I know my stuff will be safe and protected. The first month's free & pay monthly benefits were a plus too!
May 17, 2012
onsite manager is nice
onsite manager is nice, he showed everything in details
Apr 24, 2012
Good Value for the $$
The on-site person was very nice - I felt good about putting my items in their facility
Apr 13, 2012
The manager was amazing! Great Customer service!
They could use a few more carts.