Maria
Feb 08, 2023
Great customer service and smooth move in!
Turquoise was so helpful and made the the process so smooth! Thank you for your help!
Recommended: Yes
carrietruss
Dec 11, 2022
I paid online and they found out
They found out that I have already paid for the storage
Recommended: Yes
Keeley N
Dec 24, 2021
Very easy move in
I had to get a storage unit like hours before my move ( also in the miracle of the move,) and this location did a AMAZING job at making my move in flawless. Thanks again
Recommended: Yes
Kay
Dec 23, 2021
Check in was so easy
They rock!! Very nice staff!! Easy access, lots of space!!
Recommended: Yes
Mary
Oct 27, 2021
Clean, Safe, Good Pricing
I needed to find a storage place quickly and this Public Storage location was perfect: very very clean, like new, safe area, very efficient and friendly staff. I booked online and received my access code within minutes. When I arrived at the facility, the code didn’t work so the attendant gave me a new code. She said there have been some issues in the last two weeks with new codes issued online. My unit was clean and ready. There was a new lock in the storage unit but you can bring your own.
Recommended: Yes
Matthew Bowers
Mar 25, 2021
Everything done online quickly
Selecting a storage unit couldn't have been any easier. And prior to moving, the customer service follows up to ensure the move in instructions were received and to contact them asap if any issues occur.
Recommended: Yes
Bobby
Mar 22, 2021
Very clean and affordable
Very friendly staff and helpful with Q's.
The facility is very clean and easy to navigate from two different entrances.
Recommended: Yes
Larry Bolden
Mar 16, 2021
Trish was excellent and courteous.
Tish was very patient with me getting everything set up and explaining all the details as it was Sunday and I was already tired. It was so nice to have her check in me and make my day a lot easier. Yes, I will definitely recommend the facility and Trish.
Recommended: Yes
Goran Klintmalm
Jul 20, 2020
Meg was exceptional providing service.
Meg was exceptional providing service.
Recommended: Yes
Joan Glynn
Jul 15, 2020
Clean, bright, helpful staff
We just moved from one old, decrepit facility to thus clean, bright, cheaper facility. It’s awesome.
Recommended: Yes
Charis
Jul 05, 2020
Friendly staff.
Staff is very friendly and informative. They made sure I got everything I needed and more.
Recommended: Yes
Brant
Jul 05, 2020
Great staff, clean facility.
Excellent! I wish I could remember who checked me in, they were great.
Recommended: Yes
David
Jun 29, 2020
Good prices, good location
Very close to downtown Dallas.
They have carts and are easy to move into.
Recommended: Yes
Kambri Barnett
Jun 23, 2020
Best customer service experience, Ever!
I had one of the best customer service experiences that I have ever had with any company. My representative went above and beyond. She showed me how to use my lock properly, walked me to my storage unit, showed me how to use the elevator properly, and went over all location rules and regulations. She gave me a teachable moment on how important it is to have insurance on my unit when that would not have been an option for me. I am very pleased and I am satisfied that I made the choice to drive a few extra miles down the road for the location I am at, verses the one within walking distance of my home.
Recommended: Yes
Crissy B
Jun 16, 2020
Great place, great price
From beginning to end, I had a great experience with Meg. Her warm smile and exceptional customer service was appreciated. Meg was thorough with all details and found me the perfect space! Thanks Meg!
Recommended: Yes
Raquel
Jun 04, 2020
Great Experience
Everything was very clean and the staff was very helpful
Recommended: Yes
Gail
May 20, 2020
Great place, easy in-out.
Had a great experience moving into this facility. Paperwork took less than 10 min, super clean, easy access with plenty of parking. Great place and fantastic price!
Recommended: Yes
CL
May 11, 2020
Super clean
Super clean, Staff is very friendly and gave me all great information.
Recommended: Yes
Frederick S Lyon
Apr 10, 2020
Processed me quickly despite Corona...
Processed me quickly despite Corona restrictions.
Recommended: Yes
John Brown
Mar 06, 2020
Efficient registration process and...
Efficient registration process and clean building/units.
Recommended: Yes
Danielle
Feb 05, 2020
Very Clean
This is a new facility which is a bonus. It’s very clean and affordable; go check it out.
Recommended: Yes
Vanessa Gaines
Dec 04, 2019
Customer
It was clean and nice not crowded and very reasonable
Recommended: Yes
Kentatta Campbell
Oct 21, 2019
Great customer service Ashley was...
Great customer service Ashley was exceptional with her help i was able to find the right storage for my needs
Recommended: Yes
Margaret M
Aug 27, 2019
Nice staff
Nice staff, super clean facility, easy access
Recommended: Yes
Dee
May 13, 2019
Tell us one fee and get there you
Tell us one fee and get there you charge requirement on insurance locks and everything and admin fee so whatever is being advertised is bunch of nonsense and lies
Recommended: Yes
Stephen Magged
May 09, 2019
Great location.
Great location.
Recommended: Yes
Joe Floriani
Apr 17, 2019
Great team at Harry Hines and Market...
Great team at Harry Hines and Market Center location. Knowledgeable, friendly, informative staff.
Recommended: Yes
Darrell Boyd
Feb 11, 2019
Best Ever!
Trisha is the best customer service person I have ever worked with. The facility is clean and safe. So nice!
Recommended: Yes
Iris Solis
Jan 21, 2019
I enjoyed the staff
I enjoyed the staff
Recommended: Yes
Bradley Scott
Jan 21, 2019
Staff is the best
Staff is the best. Clean environment. Friendly and knowledgeable
Recommended: Yes
Brittani Mcneal
Dec 03, 2018
It was clean and everyone was kind and...
It was clean and everyone was kind and friendly. I really think you guys should be a little less pushy about the insurance not everyone can them.
Recommended: Yes
Dennis
Jun 12, 2018
Cody was great. Very helpful and professional.
Cody was great.
Recommended: Yes
Nisha Gilreath
Aug 29, 2017
Awesome!
Every time I visit the storage is clean, and the staff is helpful, and sensitive to my needs.
Recommended: Yes
Marcos Gutierrez
Jul 12, 2017
I would not go with any other place but ...
I would not go with any other place but public storage , precise storage unit, good customer service skills, cleanliness, security , wouldn't have it any other way
Recommended: Yes
Jay Yuan
Jul 04, 2017
The place is nice clean
The place is nice clean. The price is affordable . The store manager and worker is very help
Recommended: Yes
Tre Ramsey
Jun 07, 2017
SO glad that I chose this property. Manager on down care about their customers and always willing to go the extra mile. Special shoutout to Cary because she is great too!
Recommended: Yes
Chrystal Clark
May 30, 2017
Great experience
Great experience! My only complaint is that I wish someone with Public Storage would have let me know I needed a cylinder lock prior to my arrival. I think the upcharge for the lock was a little unreasonable, and I would have bought my own if the representative had let me know over the phone when I set up my reservation the day before. I unknowingly arrived with a pad lock.
Recommended: Yes
Angelica R Martinez
May 30, 2017
Great prices and outstanding customer ...
Great prices and outstanding customer service!
Recommended: Yes
William Ross
May 05, 2017
Sam was very professional, knowledgeable, courteous and very patient.She made the whole moving process less stressful on us.Thank you for being there to help us.
Recommended: Yes
POLO 13
May 03, 2017
Cody was very patient and understanding with all of my questions and requirements. She has "GREAT" customer service skills and is an AWESOME representative.
Recommended: Yes
Gary Hamil
Mar 07, 2017
Elevators did not work
When I attempted to move my things to storage on a Sunday I borrowed a truck from a friend and had two other friends help me load up. When I got to the storage facility to unload the elevators would not work. My unit was on the 4th floor so I had to load my things back on the pickup and take them back home. This was very inconvenient. We tried calling every number we could find but got no help. On Monday I stopped by to discuss this and all I got was a sorry too bad.
Recommended: Yes
Martell Brown
Mar 06, 2017
Maricella and Maria are very great and helpful they help me find the perfect storage and had a great attitude while doing it I'm definitely satisfied !!!!!
Recommended: Yes
Ron Maddox
Feb 02, 2017
All Good!
Courteous service, a brand new facility, and a location near my home. All my storage needs have been met.
Recommended: Yes
Alana Mc
Feb 01, 2017
Always helpful! Nice clean place! Very safe! Can't go wrong here!
Recommended: Yes
Grace
Jan 25, 2017
Excellent - I would recommend this company to anyone.
The Public Storage facilities at the Harry Hines location are clean and secure. They provide the best conditions to preserve things in storage. The staff are kind, helpful, knowledgeable, and efficient. The reservation and check-in process was super easy with Cheryl's professional guidance. I am very pleased with their services. What more could one ask for?
Recommended: Yes
Tamara King
Nov 16, 2016
Great
Everything was great
Recommended: Yes
