Victoria Henderson
Aug 01, 2023
Easy!
The self service kiosk makes renting a BREEZE! Easiest process ever. And if it acts up, it automatically connects you with live videoconferencing with a specialist who can walk you through the process.
Recommended: Yes
kenisha Pitts-Grayer
Apr 13, 2023
good customer service
This facility was very secure and maintained and am going to always use there service
Recommended: Yes
Randy Hering
Apr 10, 2023
Strange but good experience
A little shocked that there is no live person at the facility to help. The people who helped me through the kiosk were friendly and helped me get my unit in short order.
Recommended: Yes
George Wheeler
Feb 04, 2023
I am really satisfied with the great customer servicet cust
Great customer service , quick and with no issues. This business is how business used to be back in the day but more technology updated.
Recommended: Yes
Mary Lynch
Mar 01, 2022
Everyone was very helpful in helping me get storage unit. Thank you
Everyone was very helpful in getting the right storage unit
Recommended: Yes
Abiola Fernandez
Dec 24, 2021
Excellent customer service
I am especially grateful for the excellent customer service that I received from Michele. I checked out 3 storages but I chose this particular storage not minding the distance to my house. Michele went beyond and above. Thanks so much for excellent customer service
Recommended: Yes
Dana Proulx-Willis
Dec 17, 2021
I had to change to a climate controlled unit and found you online.
Door entrance nearest my unit was broken, and still is. Unit itself was clean, climate control appeared intact, and Michelle was helpful in getting me what I needed.
Recommended: Yes
Sandra Teter-Whorton
Dec 01, 2021
Easy process-Great Customer Service
We actually rented a unit at the E. Northwest Hwy facility but it is not listed. Michelle provided great CS and was efficient, friendly and knowledgeable. All good!
Recommended: Yes
Fernando Luna
Mar 15, 2021
More entry gates migh help manage big trucks inside.
Only problem I had, it was to hard for me to drive a 26’ truck inside of the property.
Recommended: No
Stephanie Leah Guevara
Feb 14, 2021
It is pretty ok
Not the best but works. Not that easy accessing second floor to my storage unit but like I said it’ll work.
Recommended: Yes
ROY
May 31, 2019
Great service
Great service Clean Fair prices
Recommended: Yes
Andelia Ray
May 21, 2018
Great customer service
Sandy was very informative and extremely courteous. I was done with my rental process within minutes. The location is easily accessible and I am confident my personal items are secured. I would definitely recommend to friends and family.
Recommended: Yes
Michael Garrett
Apr 09, 2018
Great staff
Great staff, fast & friendly. Quick with information.
Recommended: Yes
Glenn Gray
Feb 21, 2018
Public storage is a great place to use
Public storage is a great place to use, online reservations, great price, the location I chose is close to my home and very convient for me and the family.
Recommended: Yes
Kelsey Sandell
Jul 05, 2017
Recently rented a unit from here. Reserved it online and went in the next day to pay and move in. Jason Strange and his team (Dana helped me out, too.) made the whole process easy as possible! I was in and out in under 20 minutes and felt great about the experience. They were even able to move me in to a unit much closer to the elevator than the system originally reserved for me with no hassle, fuss, or extra charge. I would definitely recommend this facility to anyone looking for a storage unit!
Recommended: Yes
Jan Zamora
May 25, 2017
Jason called to verify my reservation shortly after I made my selection online. Once I arrived he did everything possible to make sure I chose the correct size for my needs, and to ensure I had any & all supplies I may not have thought of. He showed me where my unit was, explained everything about it's use, & went over all paperwork thoroughly. The only thing I didn't like was having to spend $19.99 for a cylinder lock I'll never get any other use out of. If you're going to rent...bring your own lock people!
Recommended: Yes
Isaac Towb
May 05, 2017
All associates, specifically Manager Jason and associate Brandon, were courteous and attentive. They made my move in easy, answering all of my questions and helping me to feel at ease. Highly recommended!
Recommended: Yes
Jan Simpson
Feb 01, 2017
Yet another great experience with a Public Storage facility. Jason was outstanding. I needed to rent a space for my son from 1500 miles away. Moments after my online reservation he called and confirmed everything. I told him my son would be in town that evening and he was ready for him with a very clean space. He then called a few days later to check and make sure we were happy with everything. If I could give more stars I would!!!
Recommended: Yes
Diana-Liz Gallego
Jan 27, 2017
I used Public Storage years ago. I am glad to be using them again. I appreciate the ability to store items in the dark to prevent light damage. I also appreciate the ability to drive up close to unit and the professional staff. All at a great price.
Recommended: Yes
Robert James
Mar 01, 2016
good service
good help from your staff
Recommended: Yes
Bryan Thomasson
Feb 20, 2016
Great service
Great service
Recommended: Yes
Jan tubbs
Apr 14, 2015
Good service
They worked out a complicated long distance deal. Did all they said.
Recommended: Yes
Kristie B
Dec 02, 2014
Recently Rented
I recently started renting with Public Storage. They were able to get me set up the same day I inquired about a unit and I moved in that same day. The reason I chose them over the other place I was considering was for the size of their door to the storage unit. The door is the width of the unit (10ft); therefore, you can easily move you things in and out, without having to maneuver through a small door that's only a few feet wide. I did not give them 5 stars since they do have a couple fees, including the mandatory lock you have to use for their units. They're the only one who sell it which makes it a little pricey.
Recommended: Yes
Shirley A Twoshields
May 10, 2014
great value at great price
i'm pleased with transaction with public storage. it's clean , affordable & staff is great.
Recommended: Yes
