Angela
Jun 11, 2022
Annual Price Increases are too high
The staff are great to work with but my one complaint is a biggie. They send out increases every year and call them modest, but in my opinion they are not. The increases have been averaging $20/month each hear until this year when it increased by a whopping $35.
Recommended: Yes
David
Jun 10, 2022
More than your average mortgage
They charge way too much monthly. I pay over $1,200 a month that is more than your average mortgage
Recommended: No
Kathy Dempsey
Jun 10, 2022
True climate control
Well maintained and truly climate controlled to protect items.
Recommended: Yes
Katharine B Dillon
Jun 10, 2022
Review of Star Storage
Storage units are clean, usually appropriate temps, and Tracy and staff are awesome! The staff is the best advertisement for the business!
Pricing on the units is high and not in line with other storage units relative to cost.and caliber and in the Cumming, Ga area !
Recommended: Yes
Darrell Barr
Jun 10, 2022
Attentive service, reliable facility
I have been a customer for around two years. Prices have gone up twice but they remain below market for the size of climate control unit that I have (10x15). The facilities are clean inside and out. This place is well-managed and attentive to answering questions and meeting needs.
Recommended: Yes
Shannon Payne
Jun 10, 2022
I'll never recommend y'all
The customer service is good initially but thereafter she's rude harassing the lights don't work on half of the buildings it's very unsafe at night there's cobwebs and dust and dirt everywhere most of the time the carts have plastic or rubber wheels that give out and aren't sturdy enough to get anything to your storage unit because they're cheap carts when they should have hard wheels on them and much much more
Recommended: No
Alan Brewer
Jun 10, 2022
people there were very helpful during a difficult time.
I had a very good experience dealing with Star Storage. They were helpful and have reasonable rates. I would recommend these people to anyone.
Recommended: Yes
Ed
Jun 10, 2022
It's been a great storage facility
The customer service has always been the best.
Sweetest Peaches in Georgia.
The place is clean and safe, easy access.
I just wish prices were more stable, but in these times, we get it.
Recommended: Yes
Andrea
Nov 15, 2016
Professional and courteous staff
Nice facility very professional and courteous staff
Recommended: Yes
