Prime Storage - Brookfield

Great price

Just moving into a new apartment after divorce they have been very helpful and prices reasonable.

Recommended: Yes

Great place

Staff was very helpful and very friendly

Recommended: Yes

Easy to find

At first, I was a little confused where the unit was after paying at the office but, Dorothy had me follow behind her and she lead me right on over. Dorothy was beyond helpful and was a very kind person. Very friendly and patient. Plenty of storage units and for me this one seemed to be the best option for the price it was. They offer different deals on different units. Some are first month free or first month half price. My unit was fairly clean considering, and the floor was swept up nicely.

Recommended: Yes

Experience was very good

Dorothy at the facility is very helpful and friendly. The renting experience was completed with ease

Recommended: Yes

Love it !!

Great service easy access great location

Recommended: Yes

Safe Facility

I have been in and out of this facility a few times, and I always feel safe. That was very important to me

Recommended: Yes

Hope I get first month free

The manager was very nice and friendly. I was a little afraid of using a storage facility but he put me at ease. However, I made one reservation on Sparefoot, canceled that one and made a new reservation. The facility kept telling me I let the reservation expire and didn’t qualify for the first month free. I showed him the new reservation but he said the computer didn’t show that. I sure hope I get that first month free

Recommended: Yes

Good facility

Brian at Brookfield location was great, very informative and helpful with any questions I had

Recommended: Yes

I needed parking for my RV

John was very pleasent and helpful. He had all the answers to my questions and was very patient in doing so.

Recommended: Yes

Value and Ease

The Prime Storage team has been great with communication. They have followed up with me to ensure a smooth move-in. The facility is clean and does what I need it to do and it’s a less expensive alternative to a mover’s facility.

Recommended: Yes

Great experience.

Efficient, kind staff, good pricing, hours are perfect Couldn't ask for better.

Recommended: Yes

Easy to access

Love that our unit has two doors for easy access to our items.

Recommended: Yes

Customer service by John was great

I believe the name of the person who helped me was John, he was very helpful, Explained everything very well and nice. I have no problem with anything at this moment but then again I just checked in. If the rest is as the beginning then it’s going to be great.

Recommended: Yes

Friendly staff and good prices

Friendly staff and good prices

Recommended: Yes

Easy to move in

Have never had an issue. Easy to move in.

Recommended: Yes

Great!

Patty in customer service did a wonderful job explaining everything about the unit and also gave me some much-needed advice regarding the area and other surrounding areas to look for a new home. She really went the extra mile and I appreciate your help so very much.

Recommended: Yes

smelled bad!!!

I had to move all my stuff to another unit due to the fact that the first one SMELLED of oil and gas. I was not happy about that. But Patty and John were very helpful!!

Recommended: Yes

Great customer service

Great customer service. Great rates.

Recommended: Yes

Customer service was awesome

Definitely use again. Customer service was awesome.

Recommended: Yes

Great

Storage unit was clean upon arrival. Gated area witch is ideal and convenient area.

Recommended: Yes