Alex
Dec 30, 2023
Great unit at great price
The customer service was excellent. She took me to see the unit first and then made the process of renting it very easy. I am happy with my unit.
Recommended: Yes
LaQuisha Kellum
May 30, 2023
Great!
Quick easy move in! Customer Service was great!
Recommended: Yes
Melinda Morgan
Feb 04, 2023
Outstanding Customer Service!!
After going on a wild goose chase with a different storage facility, I ended up at Mini U Storage Crowley where I was greeted by Vicki and Chad. These are the most genuine, friendly, and down to earth folks you could ever meet. In a world where great customer service is practically non existent, these folks go above and beyond. I don't think anyone ever really wants to put their "stuff" in storage, but Vicki and Chad made the experience quick and easy. I would encourage and strongly recommend anyone looking for storage options to not waste their time going anywhere else but Mini U Storage Crowley. You will be so glad you did!!
Recommended: Yes
Elishia
Jan 17, 2023
Great customer service
Had an easy and good experience
Recommended: Yes
Craigneisha Dixon
Jan 08, 2023
Greatful to find this place
Very helpful and informative. Very delightful people working here.
Recommended: Yes
AM
Nov 22, 2022
Poor Management
Ineffective and poor management.
Recommended: No
Lisa Crowson
May 10, 2022
Quick, Easy, and Clean
I believe her name was Bonnie, but she was extremely friendly and helpful. Whizzed right through the whole process.
Recommended: Yes
Aaron Nelson
Feb 01, 2022
fast and Easy
Great customer service. Counter staff was extremely helpful!
Recommended: Yes
Aaron Nelson
Feb 01, 2022
fast and Easy
Friendly Counter Service. She was very helpful. But I didnt receive my Amazon Gift card
Recommended: Yes
Mary Favia
Jan 27, 2022
Christy and Mike amazing!
This was difficult time for me as my husband recently passed away, I have sold our home. What I would’ve placing in storage are the precious few items that I am holding onto. Your front office staff were friendly,’courteous ans professional. Thank you
Recommended: Yes
Omar Asencio
Dec 10, 2021
I will recommend friends
Everything is clean customer service was very good
Recommended: Yes
Rose
Dec 03, 2021
Friendly staff
Very friendly and welcoming staff!
Recommended: Yes
Laura Delaney
Oct 22, 2021
Clean faciity
Very clean facility. They did charge a bit much but overall satisfied.
Recommended: Yes
Lydia Scheiblich
Sep 20, 2021
Love this place !
The facility was very well kept and clean , very impressed with the management ! Great job on everything !
Recommended: Yes
christina
May 01, 2020
AMAZING CUSTOMER SERVICE!
The whole process was easy and very understandable. The staff was great in assisting in any questions we had. I would recommend this place to anyone needing storage.
Recommended: Yes
Kathy Thompson
Mar 17, 2020
Very well-run facility
Spotless grounds, office and units! Free truck loan was a big plus as well as the friendly service. Convenient to I20 and Fort Worth. I highly recommend this business.
Recommended: Yes
christina
Mar 04, 2020
AMAZING CUSTOMER SERVICE!
Staff is very courteous. I like the fact that everything they said was actually true. Great customer service. Would recommend for anyone looking for storage needs!
Recommended: Yes
桓牡湯
Feb 13, 2020
friendly
Very friendly service, very professional, helpful in every way.
Recommended: Yes
Jenna
Nov 11, 2019
Friendly and helpful!
Great service, super friendly! Very clean facility, convenient location. Front desk ladies are very nice and gave me a refund on the truck after I decided I didnt need it. Had to change sizes of the storage unit twice too, and they were helpful throughout the whole process!
Recommended: Yes
Jessica
Oct 21, 2019
Great customer service
Storage facility is clean and well taken care of and the employees have great customer service.
Recommended: Yes
Jessica
Aug 15, 2019
Awesome Customer Service and Super Clean
The couple that runs the place are super nice and make sure everything is taken care of and make sure you get the best deal there is. The storage facility is super clean and very well taken care of and monitored.
Recommended: Yes
桓牡湯
Jun 02, 2019
Friendly and Knowledgeable Service
Great service- not the cheapest but the service is worth the price.
Recommended: Yes
Sherry
Mar 28, 2019
Great experience all the way around!!
No complaints at all. Super clean and safe place with great staff!!!
Recommended: Yes
Brian
Mar 22, 2019
Nice clean friendly
They were very nice the space was clean well lit with a large number of video cameras
Recommended: Yes
Orvil
Mar 11, 2019
Great place, great price, helpful, funny staff!
The price is great, the staff is friendly and funny, the place is spotless. I would like a light inside the storage unit, but I can live without it.
Recommended: Yes
Orvil
Mar 08, 2019
Great, clean, reasonable and friendly staff.
This place is great! Both staff members were great, honest people. The place is spotless and large. I would highly recommend it to all.
Recommended: Yes
Gaylen
Dec 19, 2018
Great Service
The process was very smooth and efficient. The staff at Crowley are very friendly and helpful.
Recommended: Yes
Gaylen
Dec 17, 2018
smooth transaction
The process was very easy. Everything went very smooth.
Recommended: Yes
Kimberly
Dec 10, 2018
Perfectly placed storage units!
I was looking for 24-hour access close to work (my job is about ½ mile away), and climate controlled. It’s exactly what I was hoping for! This place is perfectly situated where I needed it, and the office staff is great 👍🏼
Recommended: Yes
Gretchen
Jun 14, 2018
Sparefoot
Very nice people and very clean storage. I will tell people about them
Recommended: Yes
Kayce
May 08, 2018
Perfect
Everything worked out as scheduled, fast and efficient.
Recommended: Yes
Caitlyn
May 06, 2018
Clean, spacious, and nice staff
Process to move in was great. Staff were very knowledgeable, nice, and informative. Unit is spacious and provided with an awesome lock from the owners free of charge. Great service!
Recommended: Yes
Julie
May 02, 2018
Very friendly and helpful staff!
Very friendly and helpful staff!
Recommended: Yes
Summer
Apr 03, 2018
AMAZING!
Okay...so I don't normally leave reviews. I really didn't think to leave for a storage facility because I figured they were all pretty standard and similar. I was wrong! This place is so clean and the staff is incredible. I brought my little dog with me to unit (held the entire time) and the staff brought water and a little bowl for her. They also brought me water and the movers. They're always so friendly and go above and beyond! I would 100% recommend this place to anyone looking for a clean and well kept place.
Recommended: Yes
Elexus Roberts
Dec 06, 2017
100% clean. Customer service was top notch !
Absolutely the finest storge rental experience I have ever had. The unit was appropriately priced for the size. My 10 × 10 unit was very clean and pest free. The staff was friendly and very knowledgeable ! Not one complaint from this customer.
Recommended: Yes
Anthony henderson
Sep 01, 2017
Excellent storage great staff
This is a great storage facility . 24 hour access made it perfect. The staff there him and his wife are awsome.they went out of there way to accommodate me . would recommend
Recommended: Yes
Daniel ramos
Apr 18, 2017
Danny
Nice people that run it very professionally
Recommended: Yes
Dean
Apr 17, 2017
Best place you will ever store
Safest storage you will ever rent from . Never worry about theft at this place because they have a great couple that live on-site and there presence is visible more than Any other Place You have rented. You won't regret renting here if you can get in.
Recommended: Yes
Dean
Apr 17, 2017
Best place you will ever store
Safest storage you will ever rent from . Never worry about theft at this place because they have a great couple that live on-site and there presence is visible more than Any other Place You have rented. You won't regret renting here if you can get in.
Recommended: Yes
Lorinda Lawson
Apr 17, 2017
A good storage company
Very nice storage company ....friendly, helpful and very clean storage units.
Recommended: Yes
Jennifer Butler
Dec 06, 2015
Helpful, friendly service and great value
Units are clean and sercure, staff is very knowledgeable, friendly, and provide excellent customer service. Location is nearby with 24 hour access, couldn't ask for more!
Recommended: Yes
Karen
Oct 21, 2015
very nice and professional
clean , quick and secure and professional staff. thanks karen
Recommended: Yes
Paula
Sep 10, 2015
Very friendly and helpful staff. Very clean units.
Recommended: Yes
Lisa
Sep 06, 2015
COURTEOUS, EFFICIENT, CLEAN
CINDY AND HUSBAND ARE GREAT. PERSONABLE AND PROFESSIONAL. THE FACILITIES ARE SUPER CLEAN.
Recommended: Yes
Antonio DeMendonca
Mar 22, 2015
Great Service!
Great location, customer service and security!!
Recommended: Yes
Donna Cox
Mar 20, 2015
Great
Everything went smoothly and the manager's were helpful, kind and called to see if we needed anything.
Recommended: Yes
DARREN
Mar 08, 2015
Great experience with great customer service
Recommended: Yes
Donna
Mar 03, 2015
Cindy and Mark are so helpful. They explained everything to me and set a welcome email. They just seem to be very caring people.
Recommended: Yes
Kathy Meissner
Mar 02, 2015
Well pleased with my decision to rent here. Mark and Cindy are great.
Really pleased with on site security, Mark and Cindy made my decision to rent here even though there were less expensive storage units. Feel like they went over and above!
Recommended: Yes
Mary Steinman
Feb 09, 2015
Good experience so far
The represntative, Micah was very helpful and knowledgeable. Our unit was clean, easily accessible, and reasonably priced. I would definitely recommend Mini U Storage to family and friends. I was disappointed that there is no Mini U Storage in Grand Prairie, Texas. Overall, a good experience.
Recommended: Yes
Jennifer Stensby
Jan 21, 2015
The 2 members of the mgmnt that are at this location are the most helpful, patient, and above all have very good PR. They always have time to answer questions or time to help out.
I have rented before, and this is why I came back to this storage buildings.
Recommended: Yes
Ed
Jan 11, 2015
Highly Recommend
The small climate controlled unit we needed was an exceptional value compared to other facilities in the area. The entire facility is well maintained. The couple managing the facility were friendly, professional, and very helpful. They installed metal shelving in our unit at no cost which allowed us to store much more than we originally anticipated. We would not hesitate to recommend this facility to anyone.
Recommended: Yes
Kim
Jan 10, 2015
Recommended: Yes
Anthony
Jan 04, 2015
Great location and great security.
Recommended: Yes
Ronald
Jan 04, 2015
Mark & Cindy make it a joy to rent here.
Recommended: Yes
Lisa
Dec 27, 2014
Mark and Cindy are very helpful and kinds. They go out of their way to help their customers.
Recommended: Yes
Caleb
Dec 18, 2014
I've had some bad experiences with storage facilities in the past; spent 10 years in the service. This is first rate. I will not lease with anyone else. God bless.
Recommended: Yes
Holly
Dec 15, 2014
Recommended: Yes
Shane
Dec 10, 2014
great
Recommended: Yes
Rick Jones
Dec 08, 2014
Outstanding Customer Service oriented management
The facility is extremely clean. The management team (Cindy & Mark) really take pride in their work and it shows. Move in was fast and efficient while I was moving in my storage unit Mark came out and offered us some bottled water. I know that seems a small thing but it goes to show how caring they are. My last load of the day was pretty late at night and I had neglected to bring a light with me. Mark seen me moving in and brought a stand light out to help us get everything in the unit. He did this when it was 30 degree's outside and he stayed out there until we no longer needed the light. I cannot say enough good things about them. Whatever they are getting paid. They deserve more.
Recommended: Yes
mover
Dec 05, 2014
Friendly, Clean and Safe, just what I like
The owners are amazing. Very friendly and helpful. I moved stuff late at night and felt very safe. The facility is clean!!!
Recommended: Yes
DeAnn
Dec 05, 2014
Great experience!!!
Mark & Cindy were very professional, kind and helpful. I just moved here and hope to get this type of service everywhere I go. Thank you for everything!!!!!
Recommended: Yes
Judy Baker
Dec 01, 2014
immaculate
I give Self Storage a 5! Place is immaculate. People working there are very cordial, professional, informative. They are an asset to your company. I highly recommend Self Storage to anyone. I rate the employees a 5!
Recommended: Yes
Morgan
Nov 30, 2014
Excellent choice!
Staff were very knowledgable and friendly. They make sure every aspect of storing your valuables is covered and that you are comfortable with the unit prior to leasing the unit to you. As a 1st time storage unit renter, they made everything easy and comfortable. Pricing is great and the managers are extremely professional and helpful with all your needs.
Recommended: Yes
Trina Pecina
Nov 19, 2014
Great service!
Once we had a late night drop off & the man working was very helpful. He provided us with a cart, flashlights & a hammer! Exactly what we needed. We have been using this facility for at least 5 years. We are very pleased.
Recommended: Yes
Larry Barnes
Nov 19, 2014
Best experience I have ever had at a storage facility-- easily 5 stars
I don't normally write reviews but I was so pleased and impressed with the friendliness, efficiency, helpfulness, professionalism, and superior customer service demonstrated by Mark and Cindy, I had to comment. This facility is immaculate and well-maintained. Everything about the rental process was clearly explained and efficiently completed. It's obvious that Mark and Cindy take pride in their work. They are excellent representatives of this facility and I definitely recommend this storage facility without reservation. I have used many storage facilities over the years, but this one is by far the best I have ever used. Outstanding customer experience.
Recommended: Yes
tristan slider
Nov 19, 2014
The best storage and only storage ive used
the best storage ive used very clean great customer service and very safe
Recommended: Yes
Mrs. Rit Milliman
Nov 18, 2014
A Cut Above the Usual
We have rented space for > a year and are very pleased as to service, security of our goods and convenience.
Clean operation in a safe, well lighted, well traveled location.
Recommended: Yes
Lisa Burden
Nov 18, 2014
Great experience!
The staff were very professional and helpful in every way. Above and beyond, that extra step.
Recommended: Yes
Janet McLaney
Oct 30, 2014
If you're looking for a great storage place...this is it!
I would give the Mini U Storage more stars if it would let me. Mark and Cindy have always been so courteous and helpful and always answered any questions that I might have had. Their professional demeanor and attention to detail is outstanding. I have been in a few storage units before and this one is by far the most clean and nice storage facility that I have ever had to use. I would definitely recommend this storage unit to any of my friends. Go by and see for yourself, a great price and GREAT service! **********
Recommended: Yes
Frank Fahrlender
Oct 29, 2014
Good Storage place
Excellent customer service and value for temporary storage needs
Recommended: Yes
