Mar 27, 2020
Great service from beginning to end!
Great service from beginning to end. Thank you to the staff and especially Adam, the manager.
Feb 21, 2020
Adam is outstanding
Adam is outstanding.
Very helpful. Knowledgeable about the place and products.
Sep 13, 2019
I watched and heard the mgr
I watched and heard the mgr. promise to vacate the lady upstairs the same day ir next morning then I heard her complaint about termites and mice and them not honoring the timely "vacate" so I do not have any faith or trust in the cleanliness and proper mgmt. practices in Public Storage as a whole.
Sep 11, 2019
Ryan is the best!
Ryan is the best!
May 03, 2019
I just put my stuff in storage and the facility has been very clean and well run so far.
Apr 30, 2019
Public storage is the worst you are...
Public storage is the worst you are thieves scam artists and lairs I had three storage units at your la cinega location one of my units was broken in I filed a police report then a month later They wanted to take finger prints . Your staff was very friendly un helpful and full of bs I was called on the phone and notified of the break in then your company said it never happened two months later I had an unauthorized payment on my account and all of my things were taken what a waste of time and money this has been and now I have been sent to collections for non payment check your phone records please everyone at the la cinega location should be fired I have reported you to the better business bureo and have continued to waste my time with the police
Feb 11, 2019
helpful people, good value , good location
Sep 10, 2018
What's missing is more availability like for example from 6 AM to 10 PM
Jun 06, 2018
I needed a storage unit so I went to the one closest to me in Costa Mesa. The 2 employees work Natalie and Ryan were very helpful and nice. I didn't feel rushed through the rental process or pressured to purchase packing and or moving products.
Apr 20, 2018
The onsight manager Arron is wonderful...
The onsight manager Arron is wonderful friendly and very professional
Apr 02, 2018
Fast and super easy. Got a great deal.
May 17, 2017
Angier and Dale are very professional and we're a great help..You want to come here fore a great value and great service.
May 11, 2017
The manager Angie was amazing!!! I needed storage for just one month and she went above and beyond to find just the right location. Even though she found one closer to my home, I chose this location because she was so helpful. Attitude is everything when it comes to customer service Angie's the best!!!
Melanie K. Dawson
Apr 29, 2017
Am greatfull for the team that work here always looking out for me and being nice thanks Angie and Kim illina
Apr 11, 2017
Lorah and anggie did a fabulous job on getting me the best unit that fits my needs , I like the service thank you.
Feb 10, 2017
The crew here is stellar! They will take any steps necessary to make sure you feel satisfied. Great examples are Kimberly and Angelina as they had all patience in the world to show available units that could fit my expanding project. Every time I come to the office, no matter how busy it is, they'll manage to take my request. It kind a hurts when they are not on site, as the service still good, but not as enjoyable as Kim usually makes it. (Even paying, is fun to be honest).
The property layout is very convenient, we load 53 trailers and arrange full truckloads on their very wide yard. Hours of operation are convenient, and parking always available.
Nov 29, 2016
I was especially pleased with the local property manager, Melissa.
Dec 16, 2014
Got the size I needed, but they followed up with me anyways.
They had a variety of storage room sizes to choose from. Nice high ceilings and the roll up doors were easy to manage. The only complaints I have are with the floors upstairs. There is a lip/bump in the floor as you get out of the elevator & turn into the hallway upstairs, which is annoying for a woman handling a load of boxes on a hand truck. Also the floors in the units upstairs are wood and either the nails in the floorboards or uneven boards made it difficult to slide a box across the floor, unlike the cement floors in the bottom units.