Dec 09, 2020
Fast, easy and convenient! It's just what we needed to store some things while we sold our house!
Jun 18, 2020
See notes below.
Musty/moldy smell might need some attention to the units in tunnels. They could also use a sweeping. But actual unit itself, was good. 1st unit shown to us had a bad oil/stained floor, which is that was the only unit available, I would not have rented from you.
May 28, 2020
May 07, 2020
Quick and easy check in/registration. Good customer service
Mar 29, 2020
Pretty much forced to buy a lock. Not sure of the up charges on the storage insurance. Other wise good experience.
Mar 11, 2020
Great place to leave your belongings.
Great place to leave your belongings
Oct 22, 2019
Excellent customer service
Excellent customer service, clean facility. Highly recommend.
Apr 23, 2019
Both times i have gone into my storage...
Both times i have gone into my storage locker i have excellent service. I was greeted by a lady last Tuesday 4/16/19. She was so friendly and full of knowledge. She showed me to my locker and went over the hours and payment options with me. The second time i was there was my official "move in date" on Friday April 19th. I went in and was greeted by 3 employees. The gentleman was more than willing to help me check in, give me all the information i needed. He assisted me with opening the gate to get all my trucks in and also opened the locker for me. He was the sweetest & so helpful! Coon rapids has the best staff!!
Mar 21, 2019
Very friendly and helpful
Very friendly and helpful
Feb 19, 2019
Friendly service. Decent place. Exit gate has been in the open position the last 2 times I was there. The plowing could be much better. Its half plowed.
Nov 05, 2018
Helpful staff. Explained a few storage tips we were not aware of concerning long term storage.
Oct 14, 2018
Everyone was most helpful
Everyone was most helpful. The storage area we got was very clean and dry. One of the keypads was in need of repairs but only the audible not working on the main entrance made it necessary to key in our code 3 times before the gate opened.
Oct 11, 2018
Everything was great
Everything was great. I just wished they would have matched another Public Storage price that was located in Ramsey. I understand your locations are franchises. But it is still something I wished I would have received. Thanks
Sep 18, 2018
Great service and thorough explanations...
Great service and thorough explanations of the process.
Sep 17, 2018
On site staff very helpful
On site staff very helpful. Great experience.
Aug 04, 2018
Had a large unit but downsized as my...
Had a large unit but downsized as my son was moving. Reserved the smaller unit online went into the office at about 445. It took all of 10 minutes to close one unit and open the reserved unit. I give props to the young lady working in the office that day. Very quick, efficient and professional.
Apr 25, 2018
LOTS of hidden fees
There are hidden fees you don't find out about until you go to pay. Bring your own lock or you'll cough up $20. Admin fee is $25. And mandatory insurance is minimum $11/month. All these fees should be disclosed upfront prior to making an appointment. I found out about them after the website had me believing I'd pay $59.50 that day. Nope. $121.50. Huge difference.
Sep 05, 2017
Janell was very helpful, making sure we had everything we needed to store our belongings without damage.
Aug 31, 2017
This place is great! Very clean and they even have new lights!
Jul 30, 2017
Janae provided Great service! She was very professional and she helped me throughout the entire process i was Very satisfied.
Jun 09, 2017
I like the site, but I did not get online payment instructions so when it came time to pay it was frustrating... Eventually by research I learned that you have to make an online account to be able to pay online... Then I was able to do so. but the local people didn't know this and the online system had a button to pay that led you to a place to pay, I tried to get a password but nothing happened and no note came up saying you have to register first , yes it makes sense, but no it doesn't as I had assumed I had already registered.... You can't talk to a corporate person dealing with paying online and the local people didn't know how it worked... Catch 22.
May 01, 2017
Tequilla was helpful and professional. The facility is clean and secure. Check-in was quick and thorough. I feel confident in storing our stuff here. The location has quick and easy access.
Mar 10, 2017
I was extremely impressed with the staff, very knowledgeable and professional. The space was clean and secure.
Sep 06, 2016
Love this place
I have used public storage for the past 15 plus years. I have never had a bad experience. The locker/units are always very clean and easily accessible. I will continue to use PS for as long as I need. Thank you for the great service!!
Jul 19, 2016
I checked around quite a bit and this Coon Rapids location seemed to be a good option. It quickly turned into a no Brainer BEST option. It got to the point I was purposely going back and forth of unit size and box/tape packages just for the fun of messing with her but Taquilla just wouldn't be stumped. She was ON IT. I've been in the highest of high stress sales for 25+ years. This young lady was a pleasure.
May 08, 2014
box's to box's moving is hard, but when you have a good storage unit everythings in the palm of your hands
i am real pleased with the service we had. and i am happy with the storage area. i am also pleased that the payment comes out automaticly so i dont have to bother withit thank you lavonne wirl